Atlassian Operations Professional 80-100%
vor 5 Stunden
**We make real what matters**
Siemens Smart Infrastructure intelligently connects energy systems, buildings and industries. We help our customers to thrive, communities to progress and support sustainable development to protect our planet for the next generation. Join our team of about 293 000 colleagues around the globe and help us creating environments that care.
As an Atlassian Operations Professional, you will strengthen our team and support the operations of our Jira, Jira Service Management and Confluence environments that we run for a number of Siemens internal and external clients. You will be collaborating closely with the AWS infrastructure / Jira /Confluence administration team and the Service Owner.
**Your new responsibilites**
- Bring your experience in running Atlassian products to ensure reliable and professional operation of Jira, Jira Service Management and Confluence
- Have a good understanding of the business process that is supported by Jira and Confluence
- Improve and adapt the set-up and configuration of the Atlassian products with evolving requirements
- Consult and support the Service Owner and the Jira/Confluence team in expanding the Service
- Offering for new use cases
- Coach the AWS and Jira/Confluence team on Atlassian-specific concepts and configurations
- Troubleshooting by evaluating logs to identify common problems, analyzing system resource utilization reports to evaluate likely causes for performance degradation
**Your skills**
- University degree in Computer Science or related technical field preferred
- Minimum of 5 years of experience in IT operations & support
- Minimum of 3 years of experience in the area of Atlassian Software Suite (Jira, Confluence)
- Experience with orchestration tools (Ansible)
- Experience in the area of AWS beneficial
- Experience with web servers and java set up and troubleshooting preferrably Atlassian System Administration (Server) (ACP-500)
- Strong analytical and problem-solving skills
- Experience in working with virtual, globally distributed, multicultural teams remotely
- Written and spoken English on a proficient level is a must, additional language like German is a plus
- Experience and working knowledge of ITIL principles
- Interest in Cybersecurity topics, Cybersecurity training and qualifications are a plus
- Experience with Identity Federation (SAML / OIDC)
**Who and where we are**
Find out why Siemens is chosen every year as one of the most popular employers in Switzerland, and get a first impression of a new working environment and the people who could be your new work colleagues.
Video Siemens in der Schweiz
Siemens is establishing mobile working as a core element of the “new normal”. Wherever possible, “mobile working” is ingrained in our work culture, which promotes self-directed and location flexible work. Siemens promotes equal opportunities. Diversity enriches our company and gives us an advantage.
**Organization**: Smart Infrastructure
**Company**: Siemens Schweiz AG, Smart Infrastructure, Global Headquarters
**Experience Level**: Experienced Professional
**Job Type**: Either
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