Customer Service Hotliner

vor 4 Wochen

Le Landeron, Schweiz Rollomatic SA Vollzeit

We are a Swiss company specialising in the design and manufacture of high-precision CNC
machines. We operate in a “4.0” working environment providing comprehensive solutions to
our international clientele to develop precision tools.

Offering excellent support to our clients is a strategic priority. With that in mind, we’re seeking
a future team member who meets the following criteria:

- YOUR PROFILE:
- You have a technical Federal Certificate of Proficiency (CFC) in mechanics or automation
- You have a few years of experience in a similar position or as an after-sales technician or
- technical sales representative, ideally in the field of machine tools- You have excellent speaking and writing skills in German and good speaking and writing
- skills in English and French- You are able to cope with stress, are customer-focused and are flexible; you show initiative
- and independence in the performance of your work- You are a team player who enjoys working in a group and in an open space
- ROLES & RESPONSIBILITIES:
- Manage client machine fleets and suggest tailored solutions to ensure optimal productivity
- and handle fleet maintenance- Follow up on new products with customers and provide feedback to our Production and
- R&D departments- Provide technical support to travelling After-Sales Technicians
- Coordinate and organise field assignments for After-Sales Technicians

Customer Service Hotliner
(M/W) 100%

03.04.2024ROLLOMATIC CAREERS

**OCT 2023-OCT 2024**

**CH

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