Customer Service Hotliner
vor 3 Wochen
ROLLOMATIC CAREERS
(M/W) 100%
We are a Swiss company specialising in the design and manufacture of high-precision CNC
machines. We operate in a "4.0" working environment providing comprehensive solutions to
our international clientele to develop precision tools.
Offering excellent support to our clients is a strategic priority. With that in mind, we're seeking
a future team member who meets the following criteria:
- You have a technical Federal Certificate of Proficiency (CFC) in mechanics or automation
- You have a few years of experience in a similar position or as an after-sales technician or
technical sales representative, ideally in the field of machine tools - You have excellent speaking and writing skills in German and good speaking and writing
skills in English and French - You are able to cope with stress, are customer-focused and are flexible; you show initiative
and independence in the performance of your work - You are a team player who enjoys working in a group and in an open space
- Provide tier 2 technical support by telephone or email
- Manage client machine fleets and suggest tailored solutions to ensure optimal productivity
and handle fleet maintenance - Follow up on new products with customers and provide feedback to our Production and
R&D departments - Provide technical support to travelling After-Sales Technicians
- Coordinate and organise field assignments for After-Sales Technicians
Are you up for the challenge? Please send your confidential application by email to:
or by post to the Human Resources department.
Rollomatic SA, Rue des Prés Bugnons 3 – 2525 Le Landeron,
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