Customer Service Hotliner
vor 1 Monat
We are a Swiss company specialising in the design and manufacture of high-precision CNC machines. We operate in a “4.0” working environment providing comprehensive solutions to our international clientele to develop precision tools.
Offering excellent support to our clients is a strategic priority. With that in mind, we’re seeking a future team member who meets the following criteria:
Customer Service Hotliner 100% (M/F)
YOUR PROFILE:- you have a technical Federal Certificate of Proficiency (CFC) in mechanics or automation
- you have a few years of experience in a similar position or as an after-sales technician or technical sales representative, ideally in the field of machine tools.
- you have excellent speaking and writing skills in German and good speaking and writing skills in English and French
- you are able to cope with stress, are customer-focused and are flexible; you show initiative and independence in the performance of your work
- you are a team player who enjoys working in a group and in an open space
ROLES & RESPONSIBILITIES:
- provide tier 2 technical support by telephone or email
- manage client machine fleets and suggest tailored solutions to ensure optimal productivity and handle fleet maintenance
- follow up on new products with customers and provide feedback to our Production and R&D departments
- provide technical support to travelling After-Sales Technicians
- coordinate and organise field assignments for After-Sales Technicians
Are you up for the challenge? Please send your confidential application by email to or by post to the Human Resources department.
Rollomatic SA, Rue des Prés Bugnons 3 – 2525 Le Landeron,
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Le Landeron, Schweiz Lionstep VollzeitOn behalf of Rollomatic SA, we are searching for their next Customer Service Hotliner.Job SummaryAre you looking for a new professional challenge? Then keep on reading!As a recruiting partner of Rollomatic SA we are looking for you as Customer Service Hotliner (a) (100 %) at the location in Le Landeron. In your position you will be offering excellent...
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Le Landeron, Neuenburg, Schweiz Rollomatic SA VollzeitROLLOMATIC CAREERS Customer Service Hotliner(M/W) 100%We are a Swiss company specialising in the design and manufacture of high-precision CNCmachines. We operate in a "4.0" working environment providing comprehensive solutions toour international clientele to develop precision tools.Offering excellent support to our clients is a strategic priority. With that...
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Le Landeron, Neuenburg, Schweiz Rollomatic SA VollzeitWe are a Swiss company specialising in the design and manufacture of high-precision CNCmachines. We operate in a "4.0" working environment providing comprehensive solutions toour international clientele to develop precision tools.Offering excellent support to our clients is a strategic priority. With that in mind, we're seekinga future team member who meets...
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Le Landeron, Schweiz Rollomatic SA VollzeitWe are a Swiss company specialising in the design and manufacture of high-precision CNC machines. We operate in a “4.0” working environment providing comprehensive solutions to our international clientele to develop precision tools. Offering excellent support to our clients is a strategic priority. With that in mind, we’re seeking a future team member...
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Le Landeron, Schweiz Rollomatic SA VollzeitWe are a Swiss company specialising in the design and manufacture of high-precision CNC machines. We operate in a “4.0” working environment providing comprehensive solutions to our international clientele to develop precision tools. Offering excellent support to our clients is a strategic priority. With that in mind, we’re seeking a future team member...
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Le Landeron, Schweiz Rollomatic SA VollzeitWe are a Swiss company specialising in the design and manufacture of high-precision CNC machines. We operate in a “4.0” working environment providing comprehensive solutions to our international clientele to develop precision tools. Offering excellent support to our clients is a strategic priority. With that in mind, we’re seeking a future team member...
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Le Landeron, Neuenburg, Schweiz Rollomatic SA VollzeitWe are a Swiss company specialising in the design and manufacture of high-precision CNC machines. We operate in a "4.0" working environment providing comprehensive solutions to our international clientele to develop precision tools. Offering excellent support to our clients is a strategic priority. With that in mind, we're seeking a future team member who...
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