Administrative Assistant

**Duties and Responsibilities**

As Administrative Assistant / Quality Executive I will assume full responsibility for the efficient operation in the following:
Greet visitors and callers, handle their inquiries, and direct them to the appropriate persons according to their needs.

Operate office equipment.

Compose, type, and distribute meeting notes, routine correspondence, and reports.

Set up and maintain paper and electronic filing systems for records, correspondence, and other material.

Attend meetings and training as required by supervisors.

Upkeep Six Senses guidelines and standards of service and operation. My performance benchmarks are maintained and exceeded.

Strictly adhere to LQA standards and guest comments.

Assisting with the implementation of company best practices

Drafting agenda on first day for ExCom level

Conducting daily audits to ensure compliance with company and brand standards

Responding to any guest problems and complaints on platforms within 24 hours

Communicating with leaders on quality products, service levels and overall satisfaction of inhouse guests

Locate and attach appropriate files to incoming correspondence requiring replies.

Open, read, route and distribute incoming mail and other material, and prepare answers to routine letters.

Complete forms in accordance with company procedures when required by GM

Make copies of correspondence and other printed material.

Compose, type and distribute meeting notes, routine correspondence, and reports.

**Qualifications**

To execute the position of Administrative Assistant / Quality Executive, I must have the required qualifications, technical skills and experience in a similar role in luxury hotels with proven results and includes the following:
Bachelor’s degree or equivalent and at least 1 year secretarial experience at a resort, hotel or similar setting. Hospitality diploma/degree from a recognized hospitality school is preferred.

Fluent in English and French are preferred.

EU passport holder and / or Swiss citizen

The above is intended to provide an overview of the role and responsibilities for a F&B Administrative Assistant at Six Senses (name) It is not and does not infer that the above is an inclusive and/or exhaustive list of the duties and responsibilities inherent to the position.

Six Senses Crans Montana is an equal opportunity employer. This policy applies to all terms and conditions of employment.

At IHG, we’ve made a promise. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected - wherever they are in the world. Want to be part of the journey?

You’re about to be the author of this journey that takes you through life’s undiscovered passageways, hidden treasures and meaningful experiences.

It’s a story unlike any other. Out of the ordinary, one could say.

A journey across lands and seas, a tale about what it means to connect to the world around us.

Let the journey begin...

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