Manager, Digital Communications and Content Unit

vor 2 Wochen

Geneve, Schweiz International Federation of Red Cross and Red Crescent Societies Vollzeit

**Vacancy No.**

S06252

**Contract Type**

International

**Application Deadline**

19-May-2024

**Job Posted on**

29-Apr-2024

**Country**

SWITZERLAND

**Duty Station**

Geneva

**Duty Station Status**

Family Duty Station

**Duration**

24 months

**Accompanied Status**

Accompanied

**Grade**

E1

**Organizational Context**:
The International Federation of Red Cross and Red Crescent Societies (IFRC) is the world’s largest humanitarian organization, with a network of 191-member National Societies (NSs). The overall aim of IFRC is “to inspire, encourage, facilitate, and
promote at all times all forms of humanitarian activities by NSs with a view to preventing and alleviating human suffering and thereby contributing to the maintenance and promotion of human dignity and peace in the world.” IFRC works to meet the
needs and improve the lives of vulnerable people before, during and after disasters, health emergencies and other crises.

IFRC is part of the International Red Cross and Red Crescent Movement (Movement), together with its member National Societies and the International Committee of the Red Cross (ICRC). The work of IFRC is guided by the following fundamental principles: humanity, impartiality, neutrality, independence, voluntary service, unity, and universality.

IFRC is led by its Secretary General, and has its Headquarters in Geneva, Switzerland. The Headquarters are organized into three main Divisions: (i) National Society Development and Operations Coordination; (ii) Global Relations, Humanitarian Diplomacy and Digitalization; and (iii) Management Policy, Strategy and Corporate Services.

IFRC has five regional offices in Africa, Asia Pacific, Middle East and North Africa, Europe, and the Americas. IFRC also has country cluster delegations and country delegations throughout the world. Together, the Geneva Headquarters and the field structure (regional, cluster and country) comprise the IFRC Secretariat.

IFRC has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the Red Cross and Red Crescent Movement, including sexual exploitation and abuse, sexual harassment and other forms of harassment, abuse of authority, discrimination, and lack of integrity (including but not limited to financial misconduct). IFRC also adheres to strict child safeguarding principles.

The IFRC Communications Department is part of the Global Relations, Humanitarian Diplomacy and Digitalization Division, which is composed of four teams: (i) Strategic Communications and Internal Engagement Unit; (ii) Digital Communications and Content Unit; (iii) Marketing and Advocacy Unit; and (iv) Media Relations and Crisis Communications Team. The Manager of the Digital Communications and Content Unit reports directly to the Director of the Communications Department and collaborates with Managers and Leads across the global communications team, including in Geneva, at regional and representative offices of the IFRC

**Job Purpose**:
Under the guidance and direct supervision of the Director of the IFRC Communications Department, the Manager of the Digital Communications and Content Unit will lead a dynamic team dedicated to shaping the organization's online presence, enhancing its storytelling capabilities, and ensuring effective communication with global audiences. The Manager will lead the entire spectrum of corporate communications, from overseeing the drafting of flagship reports to setting up IFRC’s editorial and style guidelines.

**Job Duties and Responsibilities**:
**Content Strategy and Coordination**:

- Develop and implement a comprehensive and cohesive digital communications and content strategy for IFRC.
- Oversee the coordination with language editors (technical reporting line) based in regional offices to ensure content is relevant, accurate, and culturally sensitive across all four official IFRC languages.
- Stay abreast of digital emerging and innovative trends. Tailor digital communication efforts to ensure IFRC remains agile, responsive, and innovative, leading to increased engagement and interaction.

**Corporate Communications**:

- Oversee the drafting, editing, and publishing of major reports, promotional materials, speeches, and other materials ensuring consistency in messaging and branding.
- Take the lead in the drafting of institutional publications, including the Annual Report and the Global Plan.

**Editorial Oversight**:

- Ensure the reliability and timeliness of the Unit's editorial function. Oversee the maintenance of the IFRC Style Guide to ensure consistency across all communications channels and across the organization.

**Website Management**:

- Develop and implement a comprehensive content strategy for IFRC Global website.
- Monitor performance metrics and conduct regular assessment to optimize audience engagement.
- Oversee the Senior Global Web Editor storytelling initiatives to enhance IFRC website's storytelling capabilities and user experience, e

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