Sales & Operations Internship (De & 80-100%)

Vor 7 Tagen


Zurich, Schweiz MyBikePlan Vollzeit

Are you looking to embark on an incredible learning curve? Are you looking for a young-hustling-startup where you will be constantly learning by doing, progessing and being able to impact the future of the company? We are looking for you to join our team for min 6 months.

Join us on our mission

**At MyBIkePlan we believe in 3 things**:

- E Bikes are an integral part of the future mobility
- Monthly payments are demanded by Gen Z and beyond
- Omni-channel customer experiences are the futre.

We make E-bikes accessible to all by offering a 100% digital solution for customers to purchase and own an E-Bike, starting at CHF 52 per month. This is done through a 0% financing model over 12 to 48 months. Instead of paying CHF 2,500+, customers can own their very own bike for CHF 52+ per month.

Tasks

We are looking for a highly motivated individual who will loves talking to customers and supporting them in their entire journey through the sales and delivery pipeline.

We need someone who is super excited, motivated and wants to bring the best possible customer experience to the world of E-Bikes.

There are two main areas that you will be responsible / support in:
**You will be in direct contact with customers and will be**:

- Supporting customers through the sales & delivery process
- Track conversion rates & support in developing solutions to improve the CX & conversion rates.
- Working directly with our CMS (Hubspot)
- Working together with marketing and operations to inform them of customer feedback, improvements, etc.
- Supporting delivery together with our logistics partners
- Supporting the sales & ops managers in the ordering of inventory and tracking
- Supporting in product listing management

**Requirements**:
We do not care about certificates and papers.

You can be a designer, a salesperson and engineer or an electrician. All that is important is that you are creative and that you are willing to learn and DO.

We need people that will go out and learn a skill to create something if need be. We need people that can think out of the box on how to find a solution.

**Requirements**:

- Track record of bringing awsome new ideas of how to attract customers
- Track record of executing awesome new ideas to making them a reality
- If you have studied digital marketing it's a plus - general a bachelor's is helpful but not a MUST (if you can prove your awesomeness somehow else).
- Language requirements: Fluent German is required, French is a plus and company language is English.
- Connect to our vision.

**Benefits**:

- A crazy impactful entry-level position at a fast growing e-commerce business in Switzerland
- Be part of a super fast-growing business with the potential to grow internationally.
- Be part of a super fast-growing business with the potential to grow internationally.
- A super exciting and ever-changing environment



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