Director, Business Systems

vor 6 Monaten


Arlesheim, Schweiz Johnson & Johnson Vollzeit

**Business Systems & Governance Lead**:
The Business Systems & Governance Lead (BSGL) oversees all JJIT and vendor-owned systems tailored for the Medical Affairs Delivery Unit (MA DU). This role is responsible for the comprehensive implementation and management of global cross-divisional systems supporting MA DU evidence generation activities, such as interventional studies, non-interventional studies, Investigator Initiated Studies (IIS), research collaborations, and Managed Access Programs. The BSGL drives the integration of digital health operations and ensures operational excellence within a governance framework, encouraging innovation while maintaining compliance and continuous improvement.

The BSGL formulates system-related strategies and operational frameworks for the MA DU, aligning with Global Development (GD) and Medical Affairs (MAF) practices. Acting as the primary liaison for system requirements and data governance policies, this role collaborates with GD, MAF, Data Sciences, R&D Quality, and Legal departments to maintain an integrated governance strategy. This strategy ensures effective oversight and monitoring of MAF activities related to evidence generation, supporting systems in accordance with MAF objectives.

Additionally, the BSGL provides line management to Digital Health Managers/Specialists and the Operational Excellence and Compliance team, playing a crucial role in talent development and aligning team efforts with the strategic goals of the MA DU.

**Major Duties & Responsibilities**:
1. System and Governance Oversight
- Ensure compliance of all MA DU related systems with regulatory and company standards.
- Design and implement robust governance frameworks to support MA DU and MAF strategic objectives, enforce data protection laws (e.g., GDPR, HIPAA), and ensure system integrity and security through regular audits and assessments.
- Develop and maintain policies and procedures for system use, access control, and data handling.

2. Strategic Planning, Partnership, and Collaboration
- Develop system metrics and KPIs aligned with MA DU and MAF strategic goals.
- Monitor system performance and user engagement, providing actionable insights to senior leadership.
- Serve as the primary liaison between MA DU and internal teams (GCO, MAF), addressing system gaps and risks through collaboration with IT and cybersecurity teams.
- Advocate for system needs and priorities in key corporate boards and initiatives.
- Identify new technologies and innovations to improve system capabilities and user experience.
- Develop business cases for system improvements and expansions, securing senior leadership buy-in.
- Cultivate relationships with external partners and vendors to improve system functionalities and services.

3. Change Management and Implementation
- Own the development and implementation of change management plans for system updates and improvements.
- Ensure comprehensive communication strategies to inform stakeholders of upcoming changes.
- Design and deliver training programs to facilitate smooth adoption of new systems and features.
- Monitor user adoption rates and feedback, adjusting change management approaches as needed.
- Collaborate with Global Development and quality teams to develop and review SOPs for clinical systems and processes, addressing operational gaps to improve compliance and efficiency.

4. Digital Health Operations and Operational Excellence
- Lead all aspects of the integration of digital health operations within the governance framework, ensuring efficient and compliant processes.
- Cultivate innovation in digital health solutions and operational processes, ensuring compliance and continuous improvement.

5. Team Leadership and Development
- Provide line management to Digital Health Managers/Specialists and the Operational Excellence and Compliance team, including recruiting, coaching, and mentoring.
- Ensure staff development and alignment with the strategic goals of the MA DU.

**Qualifications**:
**Required Qualifications**:

- Education: Advanced degree in life sciences, data sciences, IT, or business management.
- Experience: Minimum 15 years in the industry, with at least 10 years in cross-functional international leadership roles.

**Knowledge, Skills, and Abilities**:

- Deep understanding of drug development processes with experience in clinical development.
- Knowledge of digital innovation, data analytics, machine learning, and AI.
- Experience in system deployment or equivalent.
- Demonstrated ability in project management and change management.
- Advanced organizational acumen with experience in cross-functional, global team settings.
- Strong interpersonal, problem-solving, and conflict resolution capabilities.
- Proficient negotiation, influence, and communication skills.
- Proven ability to synergize scientific and business stakeholders.
- Effective teamwork across multifaceted geographical locations and expertise in encouraging partnerships withi



  • Arlesheim, Schweiz Würth AG Vollzeit

    Würth AG beliefert Handwerker aller Branchen mit Qualitätsprodukten und aufeinander abgestimmten Systemlösungen rund um Werkstatt, Lager und für unterwegs. Das vielseitige Sortiment umfasst über 150 000 Artikel: von Schrauben, Dübeln und Beschlägen über Werkzeuge, Maschinen, chemisch-technische Produkte und Arbeitsschutz bis hin zu...


  • Arlesheim, Schweiz Johnson & Johnson Vollzeit

    Position Summary: The Associate Director, Digital Solutions (ADDS) is responsible for the oversight of all JJIT and vendor-owned systems specific and/or adapted for Medical Affairs Delivery Unit (MA DU). The ADDS will partner with MA DU functions to ensure the voice of the business is translated into system and data requirements which drive productivity,...


  • Arlesheim, Schweiz Johnson & Johnson Vollzeit

    Johnson & Johnson, through its operating companies, is the world's most comprehensive and broadly based manufacturer of health care products, as well as a provider of related services, for the consumer, pharmaceutical, and medical devices and diagnostics markets. We strive to provide scientifically sound, high quality products and services to help heal, cure...


  • Arlesheim, Schweiz Johnson & Johnson Vollzeit

    Johnson & Johnson, through its operating companies, is the world's most comprehensive and broadly based manufacturer of health care products, as well as a provider of related services, for the consumer, pharmaceutical, and medical devices and diagnostics markets. We strive to provide scientifically sound, high quality products and services to help heal, cure...


  • Arlesheim, Schweiz Weleda Vollzeit

    Weleda ist die weltweit führende Herstellerin von zertifizierter Naturkosmetik und anthroposophischen Arzneimitteln. Für deren Entwicklung, Produktion und Vermarktung engagieren sich international über 2500 Mitarbeitende. Unsere Produkte tragen ganzheitlich zu Gesundheit und Wohlbefinden des Menschen bei. Zukunftsorientierung, gesellschaftliches...

  • Supporter ERP System

    vor 2 Monaten


    Arlesheim, Schweiz ROCKEN Vollzeit

    Unser ROCKEN-Partner ist ein führendes und erfolgreiches Bauunternehmen in der Region Basel mit langjähriger Erfahrung, starker Marktpräsenz und ausgezeichnetem Know-how in den Bereichen Neu und Umbau, Renovation und Unterhalt. Als diversifizierter Baudienstleister, mit heute rund 550 Mitarbeitenden und zwölf eigenständigen Betrieben, ist es unserem...

  • Finance Controller

    vor 3 Monaten


    Arlesheim, Schweiz Weleda Vollzeit

    Weleda is the world’s leading manufacturer of certified natural and organic cosmetics and anthroposophic pharmaceuticals. These are developed, produced and marketed with the help of 2,500 employees worldwide. We take a holistic approach to people’s health and wellbeing with our products. A forward-looking approach, social commitment and economic success...


  • Arlesheim, Schweiz Weleda Vollzeit

    Weleda ist die weltweit führende Herstellerin von zertifizierter Naturkosmetik und anthroposophischen Arzneimitteln. Für deren Entwicklung, Produktion und Vermarktung engagieren sich international über 2500 Mitarbeitende. Unsere Produkte tragen ganzheitlich zu Gesundheit und Wohlbefinden des Menschen bei. Zukunftsorientierung, gesellschaftliches...

  • CRM Manager CRM

    vor 3 Monaten


    Arlesheim, Schweiz Weleda Vollzeit

    Weleda ist die weltweit führende Herstellerin von zertifizierter Naturkosmetik und anthroposophischen Arzneimitteln. Für deren Entwicklung, Produktion und Vermarktung engagieren sich international über 2500 Mitarbeitende. Unsere Produkte tragen ganzheitlich zu Gesundheit und Wohlbefinden des Menschen bei. Zukunftsorientierung, gesellschaftliches...


  • Arlesheim, Schweiz Weleda Vollzeit

    Weleda ist die weltweit führende Herstellerin von zertifizierter Naturkosmetik und anthroposophischen Arzneimitteln. Für deren Entwicklung, Produktion und Vermarktung engagieren sich international über 2500 Mitarbeitende. Unsere Produkte tragen ganzheitlich zu Gesundheit und Wohlbefinden des Menschen bei. Zukunftsorientierung, gesellschaftliches...

  • Power User Logistik

    vor 6 Monaten


    Arlesheim, Schweiz Weleda Vollzeit

    Weleda ist die weltweit führende Herstellerin von zertifizierter Naturkosmetik und anthroposophischen Arzneimitteln. Für deren Entwicklung, Produktion und Vermarktung engagieren sich international über 2500 Mitarbeitende. Unsere Produkte tragen ganzheitlich zu Gesundheit und Wohlbefinden des Menschen bei. Zukunftsorientierung, gesellschaftliches...


  • Arlesheim, Schweiz Johnson & Johnson Vollzeit

    **Position Summary**: **The Resource Demand Manager is responsible for overseeing and managing the MA DU flex and internal resources according to the MA DU Resource Management strategy. They are responsible to allocate resources at the trial-level based on organizational priorities.**: **This role is responsible to optimize resource utilization of MA DU...

  • Cyber Security Analyst

    vor 6 Monaten


    Arlesheim, Schweiz Axians Vollzeit

    Wir von Axians Schweiz verbinden die Menschen. Axians Spezialistinnen und Spezialisten des Unternehmensbereichs IT & Managed Services begleiten unsere Kunden mit einem breiten Dienstleistungsportfolioin allen Themen rund um Digitale Transformation, Cybersicherheit, Cloud, Netzwerke undManaged IT-Services. Und das alles von der Planung, Realisierung und...