Sales and Office Support

vor 3 Wochen

Zurich, Schweiz Infront Financial Technology GmbH Vollzeit

**General information**:
**Reference **:2024-646

**Position description**:
**Job title**:
Sales and Office Support

**Contract type**:
1 = fulltime - unlimited

**About the Role**:
As a Sales and Office Support at Infront-Assetmax, you will play a crucial role in both administrative and sales functions. Your responsibilities will include supporting the sales team, creating contracts, and managing client onboarding, with a strong focus on our Swiss entities and client base. Your efforts will also help streamline the administrative tasks for our Swiss sales team and office, ensuring a seamless internal workflow and enhancing the overall customer experience in Switzerland.

**About Infront-Assetmax**

At the end of 2022, Assetmax embarked on an exciting new chapter as it was acquired by Infront, a prominent European wealth-tech company. Infront, with nearly 500 employees and a presence in the Nordic countries, the Netherlands, Germany, the United Kingdom, Switzerland, and Italy, brought a wealth of experience and resources to the table. Founded in Norway in the 2000s, Infront has grown to serve thousands of financial professionals, providing cutting-edge technologies for trading, connectivity, data feeds, financial analysis, risk and valuation services, portfolio management, and advisory. This acquisition promised to enhance Assetmax's capabilities and reach, marking a significant milestone in its journey.

**Your responsibilities include**
- Create and manage contracts for multiple Infront products and maintain central documentation.
- Support the Swiss Sales and Customer Success Management (CSM) teams with various tasks, including customer migrations and addressing complaints or concerns.
- Oversee technical onboarding, changes, and offboarding for multiple Infront products, with a focus on PM and terminals. Extend interfaces for Swiss PM customers.
- Maintain CRM data, including accounts, contacts, and won deals. Perform regular quality checks and data updates.
- Drive process improvements by reviewing and adapting existing procedures to enhance efficiency.
- Create customer letters for purposes such as price increases and gift sending.
- Open and distribute daily mail, empty mailboxes, scan and forward documents to relevant departments (HR, Finance, Data Management, etc.).
- Order office materials, organize repairs, manage mail postings, and coordinate events and handle deliveries.

**Who you are**:

- Experienced in office administration or sales support
- Professional experience in a similar role
- Excellent communication and organizational skills
- Strong teamwork capabilities
- Solution-oriented with a customer-centric focus
- Business fluency in German and English
- High technical understanding and aptitude
- Proficiency in MS Office, particularly Excel and Word

**Why join Infront?**:
Infront offers exciting projects in an innovative and international environment, with modern systems and new technologies that are unique in Europe. We have a professional work culture and a start-up environment, with the advantage of being an established company. You have the freedom to contribute your own ideas and are given the opportunity to develop professionally and personally.

**Position location**:
**Job location**:
Switzerland, Zürich

**Company**:
Assetmax (CH)

**Languages**:

- German (3- Business fluent)
- English (3- Business fluent)

**Handled by**:
**Last name**:
Clemens

**Forename**:
Berry

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