Business Relationship Lead

vor 3 Monaten

Genf GE, Schweiz MSC Cruises Vollzeit

Explora Journeys is a vibrant, cosmopolitan, European luxury brand, imagined in the heart of Swiss hospitality in Geneva. Leveraging our parent company MSC Group's hundreds of years of maritime expertise, our fleet of six luxury ships (four currently in the pipeline) are being built and designed in a totally different and unique way that will transform and redefine the cruise experience, creating a category of its own, appealing to the next generation of luxury travellers.
An exciting opportunity exists for a talented
Business Development & Sales professional to join our newly created luxury travel brand Explora Journeys and lead specific assigned strategic accounts to grow market share, create bias and brand loyalty, identify new business development opportunities and grow the brands visibility in emerging markets with a focus on Eastern Europe and Middle East. This role is ideally office based out of our Headquarters in
Geneva.
- 5- 10 years of sales experience in the travel or cruise industry (ideally in Luxury or Hospitality) is required.
- Excellent sales network and reputation. Known contact base and high knowledge of partners \/ key accounts in region.
- You work collaboratively and establish constructive professional relationships externally with partners and within the organization
- Outstanding presentation and organization skills
- Proficiency in Microsoft Office suite, especially PowerPoint
- Ideally technically capable to use reservation and CRM platforms (Versonix and SalesForce skills an advantage)
- Fluent in oral and written English is a must, any other language is a plus
- Ability to travel minimum 50% of the time
- Execute the defined Go-to-Market strategy for assigned region in terms of key accounts and business development initiatives.
- Develop best in class relationships that shift, share and grow partner loyalty through a focused communication plan.
- Collaborate with peers and colleagues to leverage sales distribution networks and marketing platforms ensuring brand consistency, policy and pricing integrity.
- Execute business review meetings and leverage performance data to support revenue generation while achieving gross and net revenue goals
- Contribute to the management of all cooperative marketing plans, ROI and regular partner performance reviews QBRs against targets. Lead any Pay for Performance plans with partners.
- Promote group, incentive and charter business from assigned accounts.
- Manage assigned budget and Forecast Process with an expert understanding of channel mix and acquisition cost impact.
- Maintains brand and product visibility by participating in the appropriate trade partner events. Embrace and professionally execute educational visits.VISA REQUIREMENTS (if any) Part of the MSC Group, MSC Cruises is the market leader in the Mediterranean, South Africa and South America, and sails year-round in the Mediterranean and the Caribbean. Its seasonal itineraries cover northern Europe, the Atlantic Ocean, South America, southern Africa, and the Persian/Arabian Gulf. MSC Cruises was born in the Mediterranean, and draws inspiration from this heritage to create a unique experience for holidaymakers worldwide. As a result of a euro 6.5 billions investment programme launched in 2003, MSC Cruises' fleet comprises 13 state-of-the-art cruise ships belonging to four different classes: Lirica, Musica, Fantasia and Meraviglia. The fleet's average age is 7 years, the youngest in the industry. In 2014, MSC Cruises launched a euro 9 billion, 10 year investment plan to support the second phase of its growth through the order of up to 11 next generation mega cruise ships. As a result, MSC Cruises' fleet will double by 2026, while the passenger capacity will triple to reach five million passengers per year. MSC Cruises is the first cruise company to develop an investment plan of this length and magnitude. MSC Cruises feels a deep responsibility for the environments in which it operates, and was the first company ever to earn the Bureau Veritas "7 Golden Pearls" for superior management and environmental stewardship. In 2009, MSC Cruises began an enduring partnership with UNICEF to support various programmes assisting children worldwide.

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