Medical Information Manager, Emea

Vor 3 Tagen

Zurich, Schweiz Takeda Pharmaceutical Vollzeit

**People First** - At Takeda we are dedicated to improving the health and well-being of all people and bringing them the hope of a brighter future. It is our passion that transforms every job into meaningful action. **Our people are the heart of Takeda.**

**_ OBJECTIVES/PURPOSE_**
- Management of medical information content in alignment with the product life-cycle and regulatory milestones and leveraging the global medical information content strategy cross-regionally
- Support and training of business units and vendors on GMI processes and EMEA best practices

**_ ACCOUNTABILITIES _**
- Ensure appropriate, quality and timely responses to requests for medical information in EMEA for therapeutic areas of responsibility
- Develop or adapt available medical information content to be used globally
- Support novel channels for dissemination of medical information
- Support new digital technologies and systems in accordance with GMI digital strategy
- Manage medical information providers
- Develop and implement medical information support materials in coordination with Global Medical Teams and Medical Communications, as well as Local Medical Information teams, where appropriate
- Ensure reporting of potential adverse events and product quality complains to appropriate teams

**_ DIMENSIONS AND ASPECTS_**

**Technical/Functional (Line) Expertise**:
**_Ensure appropriate, quality and timely responses to Medical Information requests_**:

- Internally or in collaboration with Medical Communications and Global Medical Teams, develop and ensure communication of timely, accurate responses to unique and escalated inquires
- Coordinate with Local Medical Information and Global Medical Teams to define and develop medical information materials (e.g. Standard Response Letters, Frequently Asked Questions)
- Monitor performance against medical information key performance indicators
- Support Medical Information monitoring and reporting

**_ Manage medical information providers _**:

- Collaborate with the Medical Information Operations Lead to monitor the KPIs and define continuous education strategy
- Support contracting and compliant delivery of vendor services, including call center setup and implementation, ongoing training and reporting

**_ Implement novel channels for dissemination of medical information _**:

- Support implementation of novel MedInfo channels and leveraging new technologies and systems

**Leadership**:

- Focus on accountability and ownership - constantly challenging oneself to take responsibility for continuous performance improvement and operational excellence

**Decision-making and Autonomy**:

- Ability to seek diverse input from multiple constituents and stakeholders to drive innovative solutions
- Ability to incorporate feedback and ensure decisions are made swiftly to yield flawless execution

**Interaction**:

- Position is accountable to Medical Information Group Lead, EMEA
- Internal: Local Medical Information Teams, Global Medical Teams, International Medical Affairs, Publications and Medical Communications, Medical Systems, Regulatory, Compliance, Legal, Pharmacovigilance/Safety, Technical Operations
- External: Strategic vendor partners

**Innovation**:

- Ability to create innovative solutions to complex problems

**Complexity**:

- Management of approved budget
- Management of medical information vendor(s)
- Definition and development of global and local Medical Information materials in alignment with Local Medical Information and Global Medical Teams and regional requirements
- Good written and verbal communication abilities, including scientific writing
- Strong attention to detail
- Strong scientific acumen
- Good business acumen including budget and resource planning and management
- Unquestionable ethics

**_ EDUCATION, BEHAVIOURAL COMPETENCIES AND SKILLS_**
- A medical or scientific degree is required
- >5 years of related work experience
- >4 years of experience in the biopharmaceutical industry, preferably within a matrix structure is required
- >2 years of experience within medical affairs, clinical research or PV/safety roles (e.g. Medical Information, Medical Communications, Pharmacovigilance/Safety)
- Experience managing vendors and complex projects is required
- Good knowledge of medical information best practices, legal and regulatory requirements, Codes of Practice, Standard Operating Practices and guidelines

**_ ADDITIONAL INFORMATION _**
- Availability to travel approximately 10% of time
- Availability to participate in early or late meetings/teleconferences

**Empowering our people to shine**

**Diversity, Equity and Inclusion**

Takeda is committed to foster diversity, equity and inclusion. Hiring decisions are based entirely on qualifications and are made regardless of gender, ethnic origin, religion, sexual orientation, age or disability.

**Locations**:
Zurich, Switzerland

**Worker Type**:
Employee

**Worker Sub-Type**:
Regular

**Time Type**:
Full time

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