Stage Consultant Customer Experience
vor 7 Monaten
Hybrid
Agency:
Havas Village Geneva
Job Description Summary:
Alliant technologie, data et créativité, l’entité Havas CX délivre des expériences porteuses de sens à ses clients. Incorporé(e) au sein de cette dernière sous la direction du responsable de Havas CX Suisse, le ou la futur(e) CX Project Manager stagiaire aura l’occasion de participer à des projets allant du design à la data en passant par le développement de dispositifs innovants digitaux et physiques.
Durée du stage : 6 mois minimum. Stage conventionné et rémunéré.
Job Description:
Votre mission
- La recherche consommateur via l’étude d’insights, l’organisation de focus groups ou d’interviews en collaboration avec des experts UX
- La conception d’expériences innovantes notamment grâce aux techniques de customer journey mapping et de wireframing
- La participation à toutes les phases de projets de développements web en partant du design avec les équipes de création pour aller jusqu’à l’exploitation avec les équipes DevOps
- La gestion de projet opérationnelle avec les équipes internes, partenaires et en direct avec les clients
- Le reporting projet et analytique sur des projets de petite et moyenne envergure
- La collaboration avec les équipes Creative, Media et CX suisses et dans le réseau Havas pour la production de dispositifs de communication d’envergure internationale
Vos compétences
- Faites preuves d’un fort esprit analytique et de synthèse, avez le souci du détail et alliez les meilleurs outils pour une organisation sans faille
- Maitrisez des outils comme Figma vous permettant de cadrer et de concevoir des expériences digitales
- Êtes familier de solutions technologiques comme WordPress ou Drupal et avez des bases en technologies de bases de données
- Avez des connaissances d’outils d’analyse de performance comme Google Analytics et de dashboarding Tableau, DataStudio ou PowerBi
- Êtes bilingue français et maitrisez l’anglais à l’oral et à l’écrit
D’un point de vue humain, votre relationnel, votre esprit d’équipe et votre sens développé de l’écoute font du travail avec vous un réel plaisir.
Contract Type:
Intern
Here at Havas across the group we pride ourselves on being committed to offering equal opportunities to all potential employees and have zero tolerance for discrimination. We are an equal opportunity employer and welcome applicants irrespective of age, sex, race, ethnicity, disability and other factors that have no bearing on an individual’s ability to perform their job.
-
Customs Consultant
vor 7 Monaten
Geneve, Schweiz United Nations VollzeitResult of Service The consultant's services will contribute to the further facilitation of customs processing of humanitarian supplies by the UN agencies to Afghanistan and other post-conflict countries. Work Location Home based Expected duration 5 months **Responsibilities**: Within the UNCTAD-UNDP Afghanistan project the ASYCUDA Exemptions System...
-
Customs Consultant
vor 1 Woche
Geneve, Schweiz United Nations VollzeitResult of Service Work Location Home based Expected duration 8 months **Responsibilities**: UNCTAD ASYCUDA Programme is implementing new ICT tools in the CEE and Caucasus region aimed at enhancing the connectivity of national Customs IT systems (NCTS), supporting of e-commerce (ASYPCD, ASYPAP) and assisting traders (e-Certificates of Origin, Trader...
-
Stage Consultant Data
Vor 7 Tagen
Geneve, Schweiz Havas Group VollzeitHybrid Agency: Havas Village Geneva Job Description Summary: Alliant technologie, data et créativité, l’entité Havas Customer Experience délivre des expériences porteuses de sens à ses clients. Sous la direction du responsable de Havas CX Suisse, la ou le futur(e) stagiaire participe à des projets data allant de la conception de stratégies data...
-
Manager, Customer Experience
Vor 7 Tagen
Geneve, Schweiz International Air Transport Association (IATA) VollzeitEmployment Type: Permanent Contract Duration: About the team you are joining Reporting to the Head Customer Experience & Facilitation within the Operations, Safety & Security Division’s Infrastructure & Customer Experience and Facilitation team, the Manager Customer Experience is responsible for the delivery of the standards necessary for the One ID...
-
Shore Excursion Customer Experience Manager
vor 7 Monaten
Geneve, Schweiz MSC Cruises VollzeitThe Shore Excursion Customer Experience Manager (CEM) is focused on improving Shore excursions customer experience across the end-to-end journey by continuously listening to customers feedbacks, synthesizing the data, and proactively distributing the findings to empower customer centric actions and decisions across the organization. As CEM, you will be...
-
Destination Services Consultant
vor 1 Woche
Geneve, Schweiz Alchemy Global Talent Solutions VollzeitWe are partnering with a global service provider in their search for a hire an experienced Destination Services Consultant to join our client’s expanding team in Geneva, Switzerland. The Destination Services Consultant will coordinate relocation and DSP services for clients and their assignees. Responsibilities of the Destination Services Consultant role...
-
Sales Consultant
Vor 5 Tagen
Geneve, Schweiz Bally VollzeitBorn in Switzerland in 1851 with a global mindset, we are one of the world's longstanding luxury brands with an explorative spirit leading by the innovation. We are fully committed in supporting cultural engagement, community involvement and environmental protection while responsibly crafting products of the highest quality. Do you share our values? Get...
-
Sales Consultant
vor 7 Monaten
Geneve, Schweiz Bally VollzeitBorn in Switzerland in 1851 with a global mindset, we are one of the world's longstanding luxury brands with an explorative spirit leading by the innovation. We are fully committed in supporting cultural engagement, community involvement and environmental protection while responsibly crafting products of the highest quality. Do you share our values? Get...
-
Watches & Jewelry Sales Consultant(M/F/x)
Vor 7 Tagen
Geneve, Schweiz Zoe Drocourt GmbH Vollzeit**Watches & Jewelry Sales consultant **(M/F/x) A Watches & Jewelry store based in Geneva is looking for a Sales consultant. **Position**: - Welcoming and counselling local and international clients - Providing excellent Client experience - Being a brand ambassador - Developing a Clients portfolio - Reaching the sales objectives - Participating in Clients...
-
Sales Consultant
Vor 2 Tagen
Geneve, Schweiz Bally VollzeitBorn in Switzerland in 1851 with a global mindset, we are one of the world's longstanding luxury brands with an explorative spirit leading by the innovation. We are fully committed in supporting cultural engagement, community involvement and environmental protection while responsibly crafting products of the highest quality. Do you share our values? Get...
-
Customer Experience Manager
vor 7 Monaten
Geneve, Schweiz iRhythm Technologies Vollzeit**Boldly innovating to create trusted solutions that detect, predict, and prevent disease.** - Discover your power to innovate while making a difference in patients' lives. _iRhythm is advancing cardiac care Join Us Now!_ At iRhythm, we are dedicated, self-motivated, and driven to do the right thing for our patients, clinicians, and coworkers. Our...
-
Fbo Customer Service Representative
vor 7 Monaten
Geneve, Schweiz Jet Aviation AG VollzeitThe Customer Service Representative is responsible for serving the customers’ needs and meeting the requirements of their aircraft in accordance with Jet Aviation policy and procedures. - Description/Tasks: - Provide assistance to passengers and crew throughout the different stages of departing / arrival at Jet Aviation Geneva, porter service, valet...
-
Consultant Geospatial and Statistical Activity
Vor 5 Tagen
Geneve, Schweiz United Nations VollzeitResult of Service A report describing the issues and obstacles to the greater integration of geospatial and statistical information in the UNECE region, which will facilitate future work to overcome those issues and obstacles, estimated working time 60 days. Work Location Home country Expected duration 3 months with possible extension for 12...
-
Fbo Customer Service Representative
Vor 5 Tagen
Geneve, Schweiz Hawker Pacific VollzeitSummary: Since 1967, Jet Aviation has been crafting flight in its smoothest form. From one hangar in Basel, Switzerland, to some 4,000 employees, and some 50 locations worldwide. Aircraft Management, Aircraft Sales, Charter, Completions, Defence, FBO, Fixed and Rotary Wing Maintenance, and Staffing. Behind every seamless Jet Aviation experience, is a team of...
-
Fbo Customer Service Representative
vor 7 Monaten
Geneve, Schweiz Hawker Pacific VollzeitSummary: Since 1967, Jet Aviation has been crafting flight in its smoothest form. From one hangar in Basel, Switzerland, to some 4,000 employees, and some 50 locations worldwide. Aircraft Management, Aircraft Sales, Charter, Completions, Defence, FBO, Fixed and Rotary Wing Maintenance, and Staffing. Behind every seamless Jet Aviation experience, is a team of...
-
Head of Hospitality
vor 7 Monaten
Geneve, Schweiz Morgan Philips Executive Search VollzeitMorgan Philips has been retained to recruit a Head of Hospitality and Customer Experience (F/M) for an exclusive watchmaking brand. This is a newly created position as the brand is growing. The role is reporting to the COO. The brand is an award-winning, world-recognized Swiss brand offering classic timepieces, the brand is a favorite amongst watch...
-
Sales Consultant
Vor 2 Tagen
Geneve, Schweiz Sidler - SA VollzeitOn behalf of our esteemed Customer, Luxury Brand, We are recruiting the following profile, to join the team of the Geneva Boutique: **SENIOR SALES CONSULTANT / LUXURY BRAND / Geneva** **_Duties and Responsabilities: _** - Approach customers and offer them advice with an high level customer service, according to standard - Maintain high energy on the sales...
-
Fbo Customer Service Representative
Vor 5 Tagen
Geneve, Schweiz Jet Aviation AG VollzeitThe Customer Service Representative is responsible for serving the customers’ needs and meeting the requirements of their aircraft in accordance with Jet Aviation policy and procedures. - Description/Tasks: - Provide assistance to passengers and crew throughout the different stages of departing / arrival at Jet Aviation Geneva, porter service, valet...
-
Sales Consultant
Vor 7 Tagen
Geneve, Schweiz Sidler - SA VollzeitOn behalf of our esteemed Customer, Luxury Brand, We are recruiting the following profile, to join the team of the Geneva Boutique: **SENIOR SALES CONSULTANT / LUXURY BRAND / Geneva** **_Duties and Responsabilities: _** - Approach customers and offer them advice with an high level customer service, according to standard - Maintain high energy on the sales...
-
Sales Consultant
vor 2 Wochen
Geneve, Schweiz Sidler - SA VollzeitOn behalf of our esteemed Customer, Luxury Brand, We are recruiting the following profile, to join the team of the Geneva Boutique: **SALES CONSULTANT / LUXURY BRAND / Geneva** **_Duties and Responsabilities: _** - Approach customers and offer them advice with an high level customer service, according to standard - Maintain high energy on the sales floor,...