Customer Success Manager Job
vor 17 Stunden
**Customer Success Manager**
**(40-60%)**:
‘Salut’ from Fribourg and Lausanne and ‘Hallo’ from St. Gallen, Zurich, Basel and Bern: we are Liip, a Swiss digital agency with a strong mindset. Around 200 experts in strategy, creation and development working in an agile way in self-organised teams using Holacracy. This means no bosses, just lots of entrepreneurship and drive - and always with a social, environmental and economic impact. We have been doing this since 2007. This is valued by not only us, but also customers and award panels. How about you?
**A day as a Customer Success Manager**:
- You are comfortable being the first contact for French-speaking leads
- You are the link between the customers and the team
- You create offers and contracts tailored to customer needs
- You plan projects by considering the team capacity and the customer timeline
- You accompany multiple customers during their customer journey
**Your profile as a Customer Success Manager**:
- You are fluent in French and English
- You listen to customers to understand their needs
- You like healthy arguments and are keen on finding pragmatic solutions with clients
- You value independent, self-organised work
- You are eager to learn about Moodle
**Your goodies**:
- Self-organisation at all levels
- A flexible workload that can be tailored
- Fair and transparent pay
- Our culture, we do it the #liipway
- An office in the centre of Fribourg, Lausanne or Bern
- More goodies
See for yourself at Kununu (and Glassdoor)
In this position we do not cooperate with recruiting agencies.
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