Quality Manager

vor 15 Stunden

Zurich, Schweiz DPR Construction Vollzeit

DPR Construction is a forward-thinking international general contractor and construction manager, specializing in technically complex and sustainable projects for the advanced technology/mission critical, life sciences, healthcare, higher education and commercial markets. Founded in 1990, DPR is a privately held, employee-owned company that has grown to a multi-billion-dollar organization with offices around the world, making it one of the largest general contractors in the USA and a great story of entrepreneurial success.
- DPR exists to build great things, predictable, high quality results are a key ingredient of this purpose. European quality managers/coordinators are responsible and accountable for helping the Quality Lead develop and implement process. This involves providing value add quality related support wherever needed, throughout the entire project life cycle from ‘Get Work’ to ‘Do Work’.

The primary function for this role is to work with the business and help develop, implement and continually improve the quality strategy for the European business.

This requires the implementation of consistent and repeatable best practices that are easily adopted by every team, and every person in the business and in the spirit of ‘Ever Forward’ striving for continuous improvement across the business.

**Specific Duties & Responsibilities Are As Follows**

STRATEGIC
- Assist in the development of the local quality strategy in alignment with wider corporate philosophy and approach
- Promote “behaviors that lead to predictable results and a culture of no surprises” across the business
- Lead conversations with all key stakeholders to discuss how DPR’s approach to quality is different
- Liaise closely with other personnel in the business to ensure alignment of efforts
- Assist each functional area across get work and do work, develop their own best practices that are consistent, repeatable and best in class
- Assist with defining, analyzing and reporting key quality performance indicators and benchmarks for the business
- Continually monitor quality performance through quality reviews, inspections and consistency surveys etc.
- Assist and develop and deliver bespoke quality training as required
- Deliver corporate quality orientation to all new project starters
- Assist in the development and implementation of specific quality campaigns and initiatives to increase awareness and drive continuous improvement
- Work closely with external and internal project team members to align quality standards and ensure that quality is being viewed as a shared responsibility by all

GET WORK
- Provide support to pre-qualification efforts, project interviews etc. from a quality perspective
- Carry out trade partner quality pre-qualification assessments as required
- Advise and assist the ‘Get Work’ team, including preparation of relevant technical bid deliverables
- Ensure quality expectations and DFs (Distinguishing Features) are identified before issuing bid documents so as to capture those expectations in the RFP

DO WORK
- Assist project teams in ensuring that construction documents reflect previously agreed expectations
- Facilitate the alignment of project stakeholders around measurable expectations for Distinguishing Features(DFs)
- Support project teams in developing lists of Distinguishing Features (DF) and charting a path forward for defining measurable acceptance criteria and process for sign-off of DFs and Quality benchmarks
- Support project teams in understanding and assessing how trade partners will meet scope specific quality expectations identified in RFPs, as well as identifying their DFs, including where appropriate review of project specific quality plans and associated inspection and test plans
- Support project team with quality inspections and required checklists for recording and tracking site quality
- Identify KPIs and track through reporting and project tools
- Assist teams in planning, preparing and delivering timely and complete final handover documentation

We are looking for a flexible, detail-oriented and disciplined team player with the ability to manage multiple tasks, work effectively with project teams, produce quality work and consistently meet deadlines.
- Excellent listening and communication skills
- Ability to engage, mentor others and lead by example
- Ability to identify and resolve problems and issues
- Ability to operate both independently and as part of a team
- 2+ years of experience in a quality and/or construction role, preferably within DPR’s core markets
- Full understanding of applicable local statutory requirements, work methods and approaches to quality and cultural norms
- Proficient computer skills in Microsoft Office Suite and BIM360
- Fluent in English knowledge of other languages is an advantage, specifically German
- A strong work ethic and “can-do” attitude
- **More Information About The Job**

For more information about DPR Construction E

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