Client Journey Product Owner Domain Lead

vor 8 Monaten

Zurich, Schweiz Deutsche Bank Vollzeit

**Position Overview**

Product Owner Domain Lead and Product Owner responsibilities
- **The EMEA Product Owner Domain Lead (PODL) **for Client Journey is responsible in defining and realising the purpose for the respective group of squads in line with the Tribe Domain and Region.
- In the PODL capacity in Client Journey, you are responsible to set the agenda and act as an oversight lead for three EMEA squads covering Switzerland, Lux and UK, in both Digital Channels (focused on e-banking platform) and Sales Enablement (focused on core CRM system to service Relationship Managers).
- You will be reporting into global tribe lead Global Channel and Process and work in partnership with Tribe Lead Digital Channel and EMEA Regional Change Lead whilst working closely with business and RMs to drive digital client experience.
- **The EMEA Product Owner (PO) **for Digital Channels within Client Journey is responsible for EMEA (Switzerland, Lux and UK) Digital Channels across Deutsche Wealth Online “DWO”, the core e-banking platform offered to clients.
- The Product Owner is accountable for maximising the value of features delivered with his/her multidisciplinary Agile team. The features may be purely IT-technical, non-technical or a combination addressing end-to-end requirements including related processes, initiative roll-out and adoption.
- The Product Owner is the person with ultimate accountability for designing, building and running digital journeys and its related end-to-end processes that are wide ranging in nature, best-in-class, simple, easy-to-use, and benefit Deutsche Bank’s wealth management EMEA digital clients.
- As a Product Owner, you are the primary interface to internal and external customers, users and stakeholders, being accountable for the product vision, delivery roadmap, product backlog and the realisation of the agreed product outcomes, meeting relevant quality parameters.
- **In this combined dual PODL and PO role, **it is critical to align scope and priorities to relevant strategic and business goals with clear requirements for customers, users and management/stakeholders alike.
- You are a constant source of guidance and review feedback for their Agile team and stakeholders, you also sign-off work products completed by the Agile team.

**Key responsibilities**:

- **In your PODL capacity **, you will serve as a key stakeholder with senior management and helping define and drive to delivery initiatives for both EMEA Digital Channels and Sales Enablement.
- Responsible for the regional alignment of deliveries for the Tribe Domain across tribes.
- Align with regional Product Owners and Global Tribe lead for creating and continuously iterating on a multi-year product roadmap and creating the business requirements.
- Help set Regional Priorities / OKRs and Milestones in line with global vision.
- Drive People and Talent Management for your region; define Total Performance Indicators (TPIs) for POs and resolve escalations in regions.
- Work to support influencing priorities in a global and regional context.
- **In your PO capacity **, translate strategic and business requirements and pipeline into a clear implementable digital change roadmap.
- Oversee, drive and manage the end-to-end delivery of Client Journey digital change, partnering with various other Agile tribes, and Run the Bank Subject Matter Experts including Business, COO, Divisional Control Office, Operations, Legal and Compliance.
- Leveraging Digital technical insights, market trends and customer research to design seamless customer journeys, increasing conversations and transactions.
- Work closely with the end-users / internal clients to plan and prioritize in line with expectation and needs.
- Assess value, develop cases, and prioritize stories, epics and themes to ensure work focuses on those with maximum value.
- Ensure deliveries are high quality, on time and in line with Agile QBR timelines and business needs.
- Lead squad members to develop state-of the art digital solutions.
- Act as a leader, instilling confidence to the overall squad and being front-runner and example for the whole team.
- Aligning with Scrum Master to communicate progress of the Agile delivery team including status reporting.
- Liaising with business and control functions stakeholders to create a go-to-market strategy and on-going adoption strategy to increase usage of digital channels by clients in line with regulatory requirements.
- Expected to play an end-to-end delivery role with the ability to closely liaise with the technical implementation team.
- Key overall day-to-day tasks include:

- Prepare and provide transparent clear updates on initiatives to various stakeholder both within and outside Agile organisation.
- Development of professional working relationships with various stakeholder groups (Business, Control Functions, External Vendors) across all seniority levels and regions.
- Scope the system / digital solutions / business process:

  • Product Owner Online Shop

    vor 2 Stunden

    Zurich, Schweiz Digitec Galaxus AG Vollzeit

    **Product Owner Online Shop**: - Zürich - 80% - 100% - Product Development - Deutsch Möchtest du an den komplett selbst entwickelten Online-Shops und Apps digitec.ch, galaxus.ch und seinen internationalen Domains mitwirken und einen Impact auf mehr als 3 Mio. Kunden in der Schweiz und der EU haben? Für eines unserer Online-Shop-Tech-Teams suchen wir...

  • Product Owner

    Vor 7 Tagen

    Zurich, Schweiz xorlab AG Vollzeit

    ABOUT XORLAB xorlab is building the next generation of enterprise communication defense. Our security SaaS platform uses machine learning and advanced dynamic analysis to measure the attack surface of individual messages and match it against the behavioral norms of entire organizations at scale and in real-time. Anything out of the ordinary is marked as a...

  • Product Owner

    Vor 7 Tagen

    Zurich, Schweiz UBS Vollzeit

    Switzerland - Zürich Digital, Process, project and program management, Product Management and Development Personal & Corporate Banking **Job Reference #** 255402BR **City** Zürich **Job Type** Full Time, Part Time **Your role** Do you have an entrepreneurial and strategic mindset and are you eager to understand and fulfill the needs of our...

  • Ecommerce Product Owner

    vor 7 Monaten

    Zurich, Schweiz ABB Vollzeit

    **eCommerce Product Owner**: **Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are...

  • Digital Product Owner

    vor 7 Monaten

    Zurich, Schweiz Sygnum Vollzeit

    **About the role** You will be part of the Business Transformation & Integration department at Sygnum, which drives scalability and transformation from vision to execution. Our website and client onboarding are the first impression towards the market and therefore need to provide a frictionless digital experience. These channels play an immensely important...

  • Product Owner

    vor 7 Monaten

    Zurich, Schweiz Julius Baer Vollzeit

    At Julius Baer, we celebrate and value the individual qualities you bring, enabling you to be impactful, to be entrepreneurial, to be empowered, and to create value beyond wealth. Let’s shape the future of wealth management together. Julius Baer has embarked on an ambitious digital transformation initiative to bring our digital client experience to the...

  • Product Owner

    vor 7 Monaten

    Zurich, Schweiz True Wealth Vollzeit

    True Wealth is the Swiss pioneer in online wealth management. Already over 20,000 clients entrust their assets to our investment solution and we are constantly developing our platform to make investing even simpler, transparent and more cost effective. We pass on the advantages of digitalisation to our customers, enabling them to invest, and provide for...

  • Domain Owner Insight

    vor 1 Woche

    Zurich, Schweiz Avaloq Vollzeit

    Company Description **Writing the future. Together.** Avaloq is a value driven, fast-paced financial technology and services company and we are committed to developing the banking solutions of tomorrow. **Job Description**: **Your team** As Domain Owner you drive the evolution of the Avaloq Banking Software in your domain. Together with the Product...

  • Product Owner

    Vor 7 Tagen

    Zurich, Schweiz UBS Vollzeit

    Switzerland - Zürich- Business management, administration and support- Personal & Corporate Banking**Job Reference #** - 255450BR**City** - Zürich**Job Type** - Full Time, Part Time**Your role** - Do you want to play a key role in driving the long-term commercial success of UBS’s products in alignment with our purpose, client promise and strategic...

  • Product Owner

    vor 1 Woche

    Zurich, Schweiz ABB Vollzeit

    **Product Owner - ML and Analytics**: **Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we...

  • Product Owner Infrastructure

    vor 19 Stunden

    Zurich, Schweiz Computershare Vollzeit

    **Permanent** **Locations**: United Kingdom - Bristol, Edinburgh or London (hybrid) Switzerland - Zurich (hybrid) Poland - Warsaw (hybrid) Canada - Toronto (hybrid or remote) **We give you a world of potential** Computershare are leaders at managing employee share plans for global businesses. Employee share plans allow employees to own a part of the...

  • Global Is Domain Owner for Technology and

    Vor 5 Tagen

    Zurich, Schweiz ABB Vollzeit

    **Global IS Domain Owner for Technology and Innovation Services**: **Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity...

  • Product Owner

    Vor 7 Tagen

    Zurich, Schweiz Oliver James Associates Vollzeit

    **Product Owner** **Zurich** My client develops business software that helps customers to conduct their core business easily and efficiently. Because you already have a lot of experience, you know your tasks very well. It is a matter of course for you to get involved in new customer projects. You take on new requirements and develop solutions with one of...

  • Global Is Domain Owner for Corporate Functions

    Vor 7 Tagen

    Zurich, Schweiz ABB Vollzeit

    **Global IS Domain Owner for Corporate Functions Domains**: **Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and...

  • Scrum Master/product Owner

    Vor 6 Tagen

    Zurich, Schweiz Luxoft Vollzeit

    **Project** Description**: It's a very demanding, fast paced and exciting environment. Where this is the place where we live innovating working models and where nearly everything is possible **Responsibilities**: We are looking for a qualified person to join our team. Your responsibilities as a Scrum Master would be: - Establish and maintain an...

  • Global Is Domain Owner for Infrastructure Services

    Vor 5 Tagen

    Zurich, Schweiz ABB Vollzeit

    **Global IS Domain Owner for Infrastructure Services**: **Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and...

  • Product Owner Smart Email

    vor 7 Monaten

    Zurich, Schweiz UBS Vollzeit

    Switzerland - Zürich - Information Technology (IT) - Group Functions **Job Reference #** - 294423BR **City** - Zürich **Job Type** - Full Time **Your role** - Are you a multitasker? Are you solid as a rock when you’re juggling a lot of project deliveries at the same time? We're looking for someone like this to: - develop product vision, strategy,...

  • Product Owner

    vor 2 Stunden

    Zurich, Schweiz UBS Vollzeit

    Switzerland - Zürich - Digital, Process, project and program management, Product Management and Development - Global Wealth Management **Job Reference #** - 257065BR **City** - Zürich **Job Type** - Full Time **Your role** - Do you have an entrepreneurial mindset and are you eager to understand and fulfill our clients’ needs? Are you passionate about...

  • Crew Product Lead

    vor 7 Monaten

    Zurich, Schweiz UBS Vollzeit

    Switzerland - Zürich - Information Technology (IT) - Group Functions **Job Reference #** - 276391BR **City** - Zürich **Job Type** - Full Time **Your role** - Do you want to play a key role in driving the long-term commercial success of UBS’s products in alignment with our purpose, client promise and strategic imperative? Are you an ambassador of the...

  • Product Owner, Securities Lending

    vor 1 Woche

    Zurich, Schweiz UBS Vollzeit

    Switzerland - Zürich Information Technology (IT) Group Functions **Job Reference #** 250469BR **City** Zürich **Job Type** Full Time **Your role** Do you want to play a key role in driving the long-term commercial success of UBS’s products in alignment with our purpose, client promise and strategic imperative? Are you an ambassador of the new...