Client Journey Product Owner Domain Lead

vor 2 Wochen

Zurich, Schweiz Deutsche Bank Vollzeit

**Position Overview**

Product Owner Domain Lead and Product Owner responsibilities
- **The EMEA Product Owner Domain Lead (PODL) **for Client Journey is responsible in defining and realising the purpose for the respective group of squads in line with the Tribe Domain and Region.
- In the PODL capacity in Client Journey, you are responsible to set the agenda and act as an oversight lead for three EMEA squads covering Switzerland, Lux and UK, in both Digital Channels (focused on e-banking platform) and Sales Enablement (focused on core CRM system to service Relationship Managers).
- You will be reporting into global tribe lead Global Channel and Process and work in partnership with Tribe Lead Digital Channel and EMEA Regional Change Lead whilst working closely with business and RMs to drive digital client experience.
- **The EMEA Product Owner (PO) **for Digital Channels within Client Journey is responsible for EMEA (Switzerland, Lux and UK) Digital Channels across Deutsche Wealth Online “DWO”, the core e-banking platform offered to clients.
- The Product Owner is accountable for maximising the value of features delivered with his/her multidisciplinary Agile team. The features may be purely IT-technical, non-technical or a combination addressing end-to-end requirements including related processes, initiative roll-out and adoption.
- The Product Owner is the person with ultimate accountability for designing, building and running digital journeys and its related end-to-end processes that are wide ranging in nature, best-in-class, simple, easy-to-use, and benefit Deutsche Bank’s wealth management EMEA digital clients.
- As a Product Owner, you are the primary interface to internal and external customers, users and stakeholders, being accountable for the product vision, delivery roadmap, product backlog and the realisation of the agreed product outcomes, meeting relevant quality parameters.
- **In this combined dual PODL and PO role, **it is critical to align scope and priorities to relevant strategic and business goals with clear requirements for customers, users and management/stakeholders alike.
- You are a constant source of guidance and review feedback for their Agile team and stakeholders, you also sign-off work products completed by the Agile team.

**Key responsibilities**:

- **In your PODL capacity **, you will serve as a key stakeholder with senior management and helping define and drive to delivery initiatives for both EMEA Digital Channels and Sales Enablement.
- Responsible for the regional alignment of deliveries for the Tribe Domain across tribes.
- Align with regional Product Owners and Global Tribe lead for creating and continuously iterating on a multi-year product roadmap and creating the business requirements.
- Help set Regional Priorities / OKRs and Milestones in line with global vision.
- Drive People and Talent Management for your region; define Total Performance Indicators (TPIs) for POs and resolve escalations in regions.
- Work to support influencing priorities in a global and regional context.
- **In your PO capacity **, translate strategic and business requirements and pipeline into a clear implementable digital change roadmap.
- Oversee, drive and manage the end-to-end delivery of Client Journey digital change, partnering with various other Agile tribes, and Run the Bank Subject Matter Experts including Business, COO, Divisional Control Office, Operations, Legal and Compliance.
- Leveraging Digital technical insights, market trends and customer research to design seamless customer journeys, increasing conversations and transactions.
- Work closely with the end-users / internal clients to plan and prioritize in line with expectation and needs.
- Assess value, develop cases, and prioritize stories, epics and themes to ensure work focuses on those with maximum value.
- Ensure deliveries are high quality, on time and in line with Agile QBR timelines and business needs.
- Lead squad members to develop state-of the art digital solutions.
- Act as a leader, instilling confidence to the overall squad and being front-runner and example for the whole team.
- Aligning with Scrum Master to communicate progress of the Agile delivery team including status reporting.
- Liaising with business and control functions stakeholders to create a go-to-market strategy and on-going adoption strategy to increase usage of digital channels by clients in line with regulatory requirements.
- Expected to play an end-to-end delivery role with the ability to closely liaise with the technical implementation team.
- Key overall day-to-day tasks include:

- Prepare and provide transparent clear updates on initiatives to various stakeholder both within and outside Agile organisation.
- Development of professional working relationships with various stakeholder groups (Business, Control Functions, External Vendors) across all seniority levels and regions.
- Scope the system / digital solutions / business process:

  • Digital Product Owner

    Vor 7 Tagen

    Zurich, Schweiz Sygnum Vollzeit

    **About the role** You will be part of the Business Transformation & Integration department at Sygnum, which drives scalability and transformation from vision to execution. Our website and client onboarding are the first impression towards the market and therefore need to provide a frictionless digital experience. These channels play an immensely important...

  • Product Owner

    Vor 6 Tagen

    Zurich, Schweiz UBS Vollzeit

    Switzerland - Zürich - Risk - Group Functions **Job Reference #** - 275255BR **City** - Zürich **Job Type** - Full Time **Your role** - Do you have an entrepreneurial mindset and are you eager to understand and fulfill our clients’ needs? Do you want to play a key role in transforming our firm into an agile organization? - At UBS, we re-imagine the...

  • Product Owner

    vor 4 Wochen

    Zurich, Schweiz UBS Vollzeit

    Switzerland - Zürich - Risk - Group Functions **Job Reference #** - 275256BR **City** - Zürich **Job Type** - Full Time **Your role** - Do you have an entrepreneurial mindset and are you eager to understand and fulfill our clients’ needs? Do you want to play a key role in transforming our firm into an agile organization? - At UBS, we re-imagine the...

  • Data Visualization

    Vor 3 Tagen

    Zurich, Schweiz Credit Suisse Vollzeit

    **Your field of responsibility** You will be responsible for delivering global capabilities for Data Visualization & BI within the WM Platform, Data & Analytics Solutions team. As an agile Data Product Owner, you will play a crucial role in the definition and implementation of the global data visualization & BI vision and strategy, engage stakeholders and...

  • Client Lifecycle Agile Product Owner

    Vor 7 Tagen

    Zurich, Schweiz Credit Suisse Vollzeit

    **Your field of responsibility** To enhance our digital offering we are looking to expand our team of Senior Business Platform Owners (Agile/Scrum Product Owners). Good understanding of client onboarding and investment suitability processes combined with Agile software delivery experience, a lot of drive and a track record of successfully implementing...

  • Product Owner

    Vor 3 Tagen

    Zurich, Schweiz Experis Vollzeit

    **Product Owner / Agile Project Management** Experis is the global leader in professional resourcing and project-based workforce solutions. **Overview of contract** On behalf of our client, a leading financial services institution in Zürich, we are looking for a Product Owner / Agile Project Management with English. **Location**: Zurich...

  • Product Owner Structured Products

    Vor 2 Tagen

    Zurich, Schweiz GSI Consultants Vollzeit

    **Responsibilities** - IT business analysis as a product owner in the area of structured products and its regualtory implications - Analyse the processes of product structuring, product issuance flow, trading and regulatory follow-ups - Stakeholder management - Drive the decision-making process towards a common understanding of the solution - Support the...

  • Product Owner

    Vor 2 Tagen

    Zurich, Schweiz UBS Vollzeit

    Critères de l'offre Description du poste Are you passionate about cybersecurity? Do you want to be at the forefront of key management and take ownership of crypto key inventory products? If the answer is "yes", then you might find this role interesting. **We're looking for a Product Owner to**: - become part of the Data Protection family and secure...

  • Product Owner

    Vor 2 Tagen

    Zurich, Schweiz M & F Engineering Vollzeit

    Product OwnerWir sind Dienstleister und bei uns dreht sich alles um gutes und modernes Software-Engineering. Unsere Kunden sind bekannte und innovative Technologiefirmen. Wir unterstützen sie darin, dank guter Software noch erfolgreicher zu werden. Damit wir weiter wachsen können, suchen wir eine:n Product Owner (m/w/d) 80-100%. DEINE AUFGABEN Als...

  • Product Owner Client Engineering

    Vor 6 Tagen

    Zurich, Schweiz professional.ch Vollzeit

    **Product Owner Client Engineering (m/w/d) 100%**: Finden Sie weitere Stellenangebote Karrierestufe: Berufserfahren Standort: Zürich, CH Verfügbar bis: 31.03.2023 Fachgebiet: IT & Entwicklung Einheit: Allianz Technology Einstellende Einheit: Allianz Technology SE Switzerland Branch Vollzeit/Teilzeit: Vollzeit Homeoffice: Hybrides Arbeiten...

  • Product Owner Investment Content Management

    Vor 2 Tagen

    Zurich, Schweiz UBS Vollzeit

    Critères de l'offre Description du poste We are looking for a Product Owner in the Investment Content Management area Do you have an entrepreneurial mindset and are you eager to understand and fulfill our clients' needs? Do you want to play a key role in transforming our firm into an agile organization? Are you enthusiastic to build and design state of...

  • Product Owner

    vor 4 Wochen

    Zurich, Schweiz EF International Language Campuses Vollzeit

    EF Education First has an immediate opening for a Product Owner on the EF International Language Campuses Marketing Technology team. As part of a multi-national team, you will work with business stakeholders (located in Zurich or globally in an EF market) to recognize business problems, identify technological or process solutions and then specify user epics...

  • Product Owner

    Vor 2 Tagen

    Zurich, Schweiz ELCA Vollzeit

    Critères de l'offre Description du poste Als Product Owner bist Du eine Schlüsselperson des Product Teams und gestaltest aktiv eine innovative und zukunftsorientierte Lösung. Die Rolle umfasst folgende Tätigkeiten: Du bist verantwortlich für das Produkt Backlog von mehreren zusammengehörenden Modulen und der Ausarbeitung von Spezifikationen für die...

  • Product Owner

    Vor 2 Tagen

    Zurich, Schweiz Sonova Vollzeit

    Who we are You enjoy creating and innovating. You never stop striving for better. You take responsibility and you get results. You love being part of a team. Above all, you want your work to matter: Welcome to our world! At Sonova we create sense by bringing sound to life. Our innovative hearing care solutions help millions of people enjoy life’s...

  • P&C Digital Engage Product Owner

    Vor 6 Tagen

    Zurich, Schweiz Zurich Insurance Company Ltd Vollzeit

    Inspiriert dich der Gedanke, Einfluss auf die Gestaltung der Zurich Strategie und das Vorantreiben entsprechender Initiativen zu haben? Hast du Spass daran, mit grosser Freiheit die Gestaltung der digitalen Journey unseres Vertriebs und Kunden zu verantworten? Werde Teil der wichtigsten strategischen P&C Initiative, wo die künftigen Produkte, Prozesse und...

  • Product Owner

    Vor 6 Tagen

    Zurich, Schweiz UBS Vollzeit

    Switzerland - Zürich - Product Management and Development - Personal & Corporate Banking **Job Reference #** - 273960BR **City** - Zürich **Job Type** - Full Time, Part Time **Your role** - Do you have an entrepreneurial mindset and are you eager to understand and fulfill our clients’ needs? Do you want to play a key role in transforming our firm...

  • Product Owner IAM

    vor 24 Stunden

    Zurich, Schweiz Swisslinx Vollzeit

    Ihre Rolle: • Entwickeln und kommunizieren Sie die langfristige Produktstrategie für unser IAM-Produkt und passen Sie diese kontinuierlich an. • Sammeln, analysieren und priorisieren Sie Kundenanforderungen und die Erwartungen der Stakeholder, um ein umfassendes Product Backlog zu erstellen. • Überwachen Sie die Produktqualität und initiieren...

  • Product Owner

    Vor 7 Tagen

    Zurich, Schweiz Worldline Vollzeit

    **This is Worldline.** Worldline helps businesses of all shapes and sizes to accelerate their growth journey - quickly, simply, and securely. We are the innovators at the heart of the payments technology industry, shaping how the world pays and gets paid. Our technology powers the growth of millions of businesses across 5 continents. And just as we help our...

  • Product Owner Pricing

    Vor 4 Tagen

    Zurich, Schweiz Digitec Galaxus AG Vollzeit

    **Product Owner Pricing**: - Zürich - 80% - 100% - Product Development - Deutsch Willst du am grössten und erfolgreichsten Onlineshop der Schweiz mitarbeiten? - Unsere Product Owner spielen eine tragende Rolle in der Umsetzung unserer Produktvisionen und Unternehmenszielen. Wenn du eine Herausforderung suchst, in der du richtungsweisend mitgestalten...

  • Technology Product Manager

    Vor 2 Tagen

    Zurich, Schweiz ABB Vollzeit

    **Technology Product Manager**: **Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are...