Manager, Aftermarket Business

vor 7 Monaten

Basel, Schweiz Satcom Direct Vollzeit

**Company Overview**:
Satcom Direct (SD) provides global connectivity solutions for business and general aviation, military, government, and land mobile services. Since 1997, SD has worked to solve the unsolvable and advance the technology of connectivity through our industry-leading hardware and flight operations software. Our company culture is based on innovation and creativity which allows our team members to thrive in a dynamic atmosphere. We are looking for people who are passionate about customer satisfaction and who excel in a constantly changing environment.

**JOB SUMMARY**:
Consistently exemplifies the Satcom Direct (SD) mission, vision and values focused around a philosophy directed toward customer service/satisfaction, job performance and cooperative team interactions. Willingness to support organizational policies that foster “continuous improvement” activities, promote Satcom Direct’s ongoing strategic growth plan and maintain its position as the premiere leader within the Aviation Satellite Communications industry. The Aftermarket Business Manager (ABM) is responsible for implementing Satcom Direct International’s (SDI) business development strategy. Complete territory management will require research, planning, analysis, cold calling, lead qualification, sales cycle management, following through on the development of targeted accounts, and recommending an overall SDI solution to address individual client requirements in a consultative fashion. The job is focused on identifying new regional business opportunities, maintaining key industry relationships and negotiating and closing business deals. The ABM is responsible for an annual revenue quota to be achieved through sales to new prospects and existing SDI partners within an assigned sales territory. Willingness to team-up with additional SDI staff to ensure flawless execution during the partner fulfillment process.

**ESSENTIAL DUTIES/RESPONSIBILITIES**:
To perform the job successfully, an individual must be able to perform each essential duty satisfactorily and should demonstrate the following competencies to consistently execute the functions of this position. All employees are expected to adhere to and be knowledgeable of Satcom Direct (SD) operations standards, established safety rules and requirements for company work guidelines. The essential duties listed below are representative of the fundamental knowledge, skill, and/or ability required to perform the job successfully.
- Establishes, maintains, and develops business relationships with current and potential SD Dealers, MROs, OEMs and Strategic partners
- Develop an annual business plan to meet or exceed assigned goals for existing and new business partners that clearly links the territory revenue commitment to forecasted revenue opportunities.
- Design partner specific, value-based solutions to ensure that sales objectives for new revenue are attained.
- Develop comprehensive tactics and strategies to maintain a high value prospecting pipeline
- Conducts sales calls, prepare/perform product delivery presentations, face to face meetings, support, training and other sales and marketing functions as needed. Coordinates with all internal
- Responds promptly to inquiries, expediting resolution of partners problems/complaints, providing proposals or options for products and/or sales required to meet their
- Execute the business plan and track performance of successfully closed leads and opportunities within SDI's standard reporting tools.
- Influence the evaluation criteria to ensure successful bids then respond to requests for proposals in a timely and professional manner.
- Attends industry trade shows, sales meetings, marketing workshops and other special events as required.
- Hosts and coordinates partners visits.
- Work collaboratively with the SDI management team and customer support teams to continuously improve customer and partner satisfaction and uncover new business opportunities.
- Work collaboratively with the SDI Sales team and provide technical assistance on technology and hardware products as required
- Maintain an up-to-date understanding of SDI's market positioning, messaging and strategy.
- Review competitor plans and effect of products and services; prepare pricing strategies according to customer budgets and procurement methods.
- Carries out special projects as
- Travel
- Other duties may be assigned

**GENERAL QUALIFICATIONS, KNOWLEDGE, AND SKILLS**:
To perform this job successfully, an individual must be able to meet the minimum qualifications established for education, knowledge and skills in order to be effective. The requirements listed below are representative of the traits required for the position**:

- A minimum of 5 years on the job work experience in direct field sales or technical sales preferably in the field of satellite communications, aircraft avionics, and aviation communications.
- An emphasis on Commercial Business, Government, Telecom, A

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