Business Process Manager On-site Basel/ch

vor 2 Wochen


Zurich, Schweiz GLONETPARTNERS Vollzeit

As our Business Process Manager for an IT project focusing on ERP improvement within the pharma-medical sector, you will evaluate current business processes, identify areas for enhancement, and implement solutions to optimize operations. Working collaboratively with cross-functional teams, you will streamline processes, reduce inefficiencies, and ensure organizational excellence.

**Responsibilities**:

- **Process Analysis**: Conduct thorough analysis of existing business processes to identify bottlenecks, inefficiencies, and areas for improvement.
- **Process Measurement**: Develop and implement key performance indicators (KPIs) to gauge the effectiveness and efficiency of processes.
- **Redesign and Optimization**: Lead the redesign and optimization of business processes, leveraging best practices and innovative solutions.
- **Process Mining**: Utilize process mining tools, such as Zylionis, to gain insights into processes, uncover hidden inefficiencies, and support data-driven decision-making.
- **Change Management**: Ensure successful implementation of process improvements by working closely with teams, including change management strategies and training.
- **Documentation**: Maintain detailed documentation of processes, changes, and improvements to facilitate knowledge sharing and continuous enhancement.
- **Stakeholder Collaboration**: Collaborate with stakeholders at various levels to align process improvements with organizational objectives.

**Qualifications**:

- Proven experience as a Business Process Manager or similar role.
- In-depth knowledge of process methodologies and tools, including process mapping, Six Sigma, Lean, and process mining (experience with Zylionis or similar tools is a plus).
- Strong analytical and problem-solving skills.
- Excellent project management and organizational skills.
- Effective communication and stakeholder management abilities.
- Experience with change management principles.
- Bachelor's degree in Business Administration, Operations Management, or related field (Master's degree preferred).

**Language**: Engish, German

**Start**:July 2024



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