UX Designer
Vor 7 Tagen
**ABOUT MILA**:
Mila is the European leader in trusted on-demand technical support. Book one of our certified, friendly technicians within seconds to quickly solve your technical challenge - be it for advice, installation, or repairs. Mila's network of over 10,000 technicians was founded in Switzerland in 2015 and has successfully completed over 200,000 repairs and setups in Europe. We fulfill this mission through trusting cooperation with well-known partners such as Amazon, Otto, Bosch, AXA, Sonos, Swisscom, and many others.
**RESPONSIBILITIES**:
- Research and determine the needs of our customers qualitatively and quantitatively
- Shape new features, find MVPs and iterate over them
- Create user stories and personas
- Communicate design solutions, process and UX flows to engineers and stakeholders
- Assist in writing and improving feature quality in the backlog
- Work closely with the team and stakeholders to make designs a reality
- Be a vital part of giving direction to our product
**Requirements**:
**REQUIREMENTS**:
- Experience in UX design for a customer-facing web app
- User-centric mindset
- Excellent communication and teamwork skills
- Experience using tools like Figma, XD, Sketch, Invision, Principle, Miro and other research and testing tools to deliver your work
- Being self-driven, taking ownership and having strong organizational skills
- Fluent in English
- Can be based in Zurich or willing to relocate or 100% remote
- UK, Swiss or EU passport / permit
- Comfortable working in Jira or similar Agile delivery tools
**NICE TO HAVE**:
- UI design experience or the ability to lead those designers
- Experience with Google Analytics
- Basic HTML, CSS, Javascript knowledge
- Use of analytics for data driven AB testing
- Working knowledge of German
**Benefits**
**BENEFITS**:
- A fast-growing international technology company with well-known global partnerships where your work has a direct impact on our growth
- Feedback and assessment process for personal development
- International team events, company meetings and partnership events
- Flat hierarchies and direct communication for a quick implementation of your ideas
- An international team with 10 nationalities at our offices in Zurich, Berlin and London, as well as a family atmosphere in our offices
- Maximum flexibility and many opportunities to shape your career
- Unlimited fruit/snacks and drinks in the office
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