City Manager
vor 4 Monaten
Offre d'emploi : City Manager - Conciergerie Courte Durée - Lodge and B**
Lieu : Lausanne
Type de contrat : Freelance
Salaire : À la commission
À propos de Lodge and B:
Lodge and B est une conciergerie spécialisée dans la gestion de locations courte durée dans toute la France. Notre mission est d'offrir à nos clients propriétaires une gestion clé en main de leurs biens immobiliers, tout en garantissant une expérience mémorable pour les voyageurs. Nous recherchons un City Manager passionné et motivé pour rejoindre notre équipe et participer activement à notre développement.
Missions:
En tant que City Manager, vous serez le responsable opérationnel de notre activité dans votre ville. Vos missions principales seront:
- Gestion des Opérations : Assurer la coordination et la supervision de l'ensemble des opérations de conciergerie (check-in, check-out, nettoyage, maintenance).
- Développement Commercial : Rechercher et signer de nouveaux partenariats avec des propriétaires de biens immobiliers, ainsi qu'avec des prestataires locaux (ménage, blanchisserie, etc.).
- Relation Client : Assurer un service client de qualité en répondant rapidement aux demandes des propriétaires et des voyageurs, en gérant les réclamations, et en veillant à la satisfaction de tous.
- Gestion des Équipes : Encadrer et motiver l'équipe de terrain (agents de ménage, maintenance, etc.), planifier leurs interventions, et s'assurer du respect des standards de qualité.
- Suivi Financier : Superviser la facturation, le suivi des paiements, et le reporting financier pour garantir la rentabilité des opérations.
- Optimisation des Processus : Proposer et mettre en œuvre des améliorations pour optimiser l'efficacité opérationnelle et la satisfaction client.
Profil Recherché:
- Compétences : Excellente organisation, capacité à gérer plusieurs tâches simultanément, compétences en gestion d'équipe, et bonne maîtrise des outils informatiques.
- Langues : Français courant. La maîtrise de l'anglais est un plus.
- Qualités : Sens du service, réactivité, autonomie, et capacité à résoudre les problèmes rapidement.
- Mobilité : Permis B exigé, déplacements fréquents à prévoir dans la ville et ses alentours.
Pourquoi nous rejoindre ?
- Rejoignez une entreprise dynamique en pleine croissance.
- Participez à une aventure entrepreneuriale avec des perspectives d'évolution.
- Travaillez dans un environnement stimulant où chaque jour apporte de nouveaux défis.
Type d'emploi : Freelance
Rémunération : CHF30 121,22 à CHF50 948,38 par an
Horaires:
- Période de travail de 8 Heures
- Travail en journée
- Travail le week-end
Rémunération supplémentaire:
- Commissions
- Primes
Question(s) de présélection:
- Avez vous de l'expérience dans le monde de la conciergerie ?
Permis/certification:
- Permis B (Requis)
Lieu du poste : En présentiel
Date de début prévue : 01.10.2024
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