Freelance Technical Writer

Automation, Performance Engineering, Service Monitoring and Analytics. We are a
human-size, bootstrapped startup operating for clients based in Switzerland, France and
Germany. Our mission is to help companies operate their IT systems in a more efficient way
through our in-house built innovative and high-quality products. As an open-core company,
we are firm believers in the open-source philosophy, and we pride ourselves on being an
open-minded workplace.

**Responsibilities**:
As a Freelance Technical Writer, you will write and edit articles, tutorials and other
Step is a comprehensive platform for unified software automation. Available as SaaS or
on-premise, its unique approach allows the reuse of automation artifacts across the whole
and synthetic Monitoring.In order to help us create and modernize our documentation and user assistance
infrastructure, your main tasks and responsibilities will include:
Writing blog posts about various topics, related software automation (test automation,
performance testing, synthetic monitoring, RPA)
Writing, editing and reviewing tutorials and case studies, in close collaboration and
with the support of our development team
Writing engaging content for our website and social media
Publishing regular release notes for delivery to our clients, partners and prospects
Editing and revising content of existing documentation to ensure users have the best
possible experience with evolving products
Liaising with design, engineering and marketing teams to produce and maintain
top-notch documentation
Your skills & experience
BA/BS in Technical Communication or Computer Science and/or 2+ years of
technical writing experience, preferably in the field of software automation (test
automation, load and performance testing, RPA, etc.)
Ability to understand, synthesize and communicate the technical and business
aspects of our product to both highly technical and non-technical audiences
Familiarity with software automation Software development experience is a plus (Java,.NET, JavaScript)
Experience with analytics platforms is a plus
Ability to manage multiple writing assignments simultaneously
Fluency in English
Strong written and verbal communication skills
What are we looking for?
Autonomy - You’re not afraid of making judgements and decisions, and you’re willing
to take ownership of a project.
Creative thinking - You’re an analytical thinker constantly looking for new
challenges. You’re curious and question things to view problems from different
perspectives and to find unique solutions.
Collaboration - You’re an open-minded and dedicated person. We build up team
effectiveness through questioning, finding solutions together and supporting peers.
You focus on adding value to projects and communicate well with those who work
with or around you.
Communication - You’re able to communicate information with precision and clarity,
and to deal with large revenue clients. You are fluent in English (written and spoken).
Education - You hold a Bachelor or Masters degree in Technical Communication,
Computer Science or other related field. Equivalent professional experience can be
used in lieu of a degree.Do you want to become part of the team?
This is a project-based hourly rate position.

Your CV
Some references (blog posts or any other documentation)
exense GmbH is an equal opportunity employer and values diversity, so all profiles will be
considered without any discrimination.