Technical Writer

**Beschreibung**:
For our international partner, Roche Diagnostics International Ltd. based in Rotkreuz, we are looking for an additional qualified and motivated **Technical Writer** for one year with option for extension.

Within the Global Customer Support Knowledge & Learning Solutions (KLS) organization, the Coagulation, Hematology, Urinalysis, and Point of Care Documentation Department provides customer-facing content for diagnostic devices in these medical areas. Their deliverables are evolving from traditional technical documentation to state-of-the-art reusable content, created in a component content management system and distributed to multiple output channels through a content delivery platform.

**Tasks**:

- Writes and updates user documentation in English for Roche systems, while respecting project requirements and documentation standards
- Plans, develops, organizes, and edits procedures for user documentation
- Independently collects information required to produce the outputs
- Ensures that quality targets, timelines, and regulatory requirements are respected
- Is enthusiastic about technical writing and contributes to frequent discussions aimed at the continuous improvement of the processes and guidelines
- Might manage localization projects (for software and documentation) in close collaboration with software development, translation agencies and country organizations. Consults or trains vendors and affiliates on software tools and processes used

**Must haves**:

- Minimum bachelor’s degree in technical writing or similar
- Minimum 4-5 years of proven experience in technical writing, preferably in a diagnostics business environment
- First Experience with Ixiasoft, Schema ST4, or a similar Component Content Management System
- First proven experience with Adobe FrameMaker (XML-based) or a similar structured authoring tool
- Knowledge of multimedia tools and processes used in state-of-the-art technical documentation
- Excellent spoken and written command of English (native speaker or equivalent level)
- Willingness to travel

**Nice to Haves**:

- Experience in a highly regulated environment
- Familiarity with laboratory systems and environments
- Experience in mínimalistic and topic-oriented writing
- Good command of German
- Familiarity with hardware and software development processes