Retail Dtc Global Business Process Lead, Next

vor 4 Wochen

PlanlesOuates, Schweiz Ralph Lauren Vollzeit

**Ref #**:
W151834

**Department**:
Business Strategy

**City**:
Plan-les-Ouates

**State/Province**:
Geneva

**Location**:
Switzerland

**Company Description**
- Ralph Lauren Corporation (NYSE:RL) is a global leader in the design, marketing and distribution of premium lifestyle products in five categories: apparel, accessories, home, fragrances, and hospitality. For more than 50 years, Ralph Lauren's reputation and distinctive image have been consistently developed across an expanding number of products, brands and international markets. The Company's brand names, which include Ralph Lauren, Ralph Lauren Collection, Ralph Lauren Purple Label, Polo Ralph Lauren, Double RL, Lauren Ralph Lauren, Polo Ralph Lauren Children, Chaps, among others, constitute one of the world's most widely recognized families of consumer brands.

At Ralph Lauren, we unite and inspire the communities within our company as well as those in which we serve by amplifying voices and perspectives to create a culture of belonging, ensuring inclusion, and fairness for all. We foster a culture of inclusion through: Talent, Education & Communication, Employee Groups and Celebration.

**Position Overview**

As a part of Ralph Lauren’s Next Generation Transformation (NGT), the core operating systems of the company (SAP, Island Pacific and Microsoft D365) will be replaced with a common Enterprise Resource Planning (ERP) solution enabling the Ralph Lauren team to continue delivering competitive advantages in our next great chapter and beyond. Today, Ralph Lauren is forming the **Program Initiation Team** to begin creating the transformation plan, defining how the company will operate going forward and how the implementation of the new systems will lead to a common way of working globally across the company. This new way of working impacts almost all of the business including Planning, Sourcing and Buying, Retail and Wholesale, Logistics and Distribution and Finance. Therefore, we are looking for the initial team to start to create the future way of working and help shape the next 20 years.

The **Retail Direct to Consumer** Global Business Process Lead** will join a small team of business function process leads, IT domain leaders and the ERP vendor representatives known as the Program Initiation Team who will work together to take the first steps in this journey. The team will work closely together to achieve a set of the common objectives below ultimately leading to the initiation of the global program and the creation of all the articles needed to launch the project in 2025. This first, necessary step will ensure Ralph Lauren understands the key phases, impact, business resources and timeline required to begin the program. This is an opportunity to join one of the largest investments that the company will be making over the next decade, and we seek talent that is excited to help shape the future, being part of the journey and eventually taking this knowledge back into the business.

**Position Overview**:
The **Retail Direct to Consumer** Global Business Process Lead** will bring specific business process / solutions competence and experience within RL of the **Retail DTC** function including the following process: DTC Pricing and Retail, DTC Retail Store Ops and DTC Customer Activity Repository. This role will take responsibility for activities defined below.

After mapping the AS-IS and TO-BE processes / solutions, the role will make contributions to the plan for the design, build, testing and deployment phases of the project ensuring all functional and reporting activities are identified and accurately represented in the TO-BE state.

The NGT ERP project will implement the transformation across RL by region. In a key activity, this role will identify the impact on the respective business function and associated process areas to define specific interim operations requirements including reporting, special processing or other requirements to support multiple cut overs while the ERP is implemented into RL.

The role may involve some travel and will require working with colleagues of the same function in other regions. This is a truly global program, so collaborating in _the Ralph Lauren way_ is required.

**Essential Duties & Responsibilities
**Program Initiation Team objectives**:

- Creation of a detailed and documented understanding of the current RL AS-IS business processes across all 3 regions
- Creation of a detailed and documented understanding of the TO-BE business processes together with the ERP /Edge vendors’ experts identifying any gaps, compared to the AS-IS business process, for resolution during the design phase
- Identification of any specific interim operations requirements considering the implementation plan will require multiple transition steps over regions and time before the new ERP is fully deployed
- Creation of a detailed RL Project team structure ensuring the headcount and budget requirements required to support the

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