Facilities Manager

Vor 4 Tagen

Geneve, Schweiz JLL Vollzeit

JLL supports the Whole You, personally and professionally.

We currently have an excellent opportunity for a Facilities Manager (M/F/d) for Soft Services to join the Integrated Facilities Management business line in Geneva.

Facilities Manager(m/w/d) for Soft Services
You will be part of a very dynamic facility management team and you will focus on effectively delivering & improving the soft services onsite, managing cleaning, mailroom, special events, meeting services, finance, hospitality and Health & Safety.
This is a great opportunity for a team player willing to grow in an international Team, and to be part of an ambitious organizational transformation.

**Your tasks**:
Manage the strategy, integration, resourcing and performance of the Facility Management, focused on Cleaning & Hospitality Services teams. Ensure the highest levels of service are provided to the employees in line with the hospitality budget and corporate standards
Manage a seamless interface of Hospitality to deliver a superior experience to End Users and Visitors
Manage projects and initiatives that pertain to improving Soft Services functions and Annual Workplace survey scores
Develop an understanding of the account business and sound working relationships with key representatives of the client
Operational and financial management of the vendors in the area of responsibility, including procurement and forecasting
Manage the Health and Safety field - trainings, BOS checks, Dining, Fire Sweepers, First aiders, TIR reporting
Assist the WEL in the delivery of all facility management services to the building occupants
Treat daily customer requests
Strive to “delight” the Client in all aspects of service delivery
Develop close understanding of the client organization and strong network through End Users
Ensure feedback from client sessions is recorded and timely addressed
Lead Site Initiatives in Services areas and Site Communications
Create visibility for the JLL Team on site and promote JLL activities
Lead all the Soft Services onsite
Liaise with the relevant COE’s to develop and maintain the Operational Procedures to deliver Cleaning and Soft Services in scope and to serve as guide for managed JLL Staff and Contractors
Work with Client and Manager to develop and implement new processes that improve service & customer satisfaction and /or reduce cost
Provide a responsive and pro-active service via seamless interface with all involved parties
Daily interface with partners to set priorities and ensure jobs are completed
Conduct monthly Vendor Management meetings (scorecard sessions) with the involvement of contract manager (Sourcing) to monitor supplier performance
Ensure that contracts at the site are delivering the required service at the correct cost
Ensure and complete periodic reporting to meet client expectations and internal requirements, and management reports as required
Update regularly the Facilities intranet page
Ensure that the services and actions meet all legal and Client required H&S regulations and nurture a HSE mindset within the organization Conduct monthly dining Health & Safety checks, BOS checks, TIR reporting and FS&FS reviews Ensure all Special Events, decorations and temporary setups are following the HS&E guidelines and regulations
Ensure that the services meet all financial/ savings targets Develop initiatives and strategies leading to cost savings and service improvements. Provide accurate Budget forecasting as per the Financial Calendar Ensure End to End process delivery of all procurement activities for your services

**Your Profile**:
Client relationship management skills in a multi-cultural environment
Expertise in the delivery of high-quality facility services
Excellent communication skills - able to identify key persuaders and represent data/results in highly impactful ways
Results-oriented.
Demonstrated ability to manage multiple and complex operational matters on a daily basis
Capacity to deal with ambiguity and seek guidance from Line Manager when necessary
Ability to work under pressure and within deadlines
Ability to self-manage, balancing multiple priorities and customers.
Understanding of SAP accounting system and budgeting process
Self starter and pro-active.
5 years’ experience in a Facility Management environment and as well experience in working in a multi-cultural environments.

**Offer**:
Creative freedom for tasks and projects
Active exchange in the global industry network
Working together at eye level
Space for personal growth, not only for work
Acknowledgement of achievements - also monetary benefits
The opportunity to enhance your skills and advance your career locally as well as regionally

Help shape JLL

Jones Lang LaSalle SE

**Your contact**:
Marta Marunchak
LI-MM4

Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that pr

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