Facilities Technician

About JLL
- We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 91,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people and our communities.
Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.
Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.
WE'RE HIRING - FACILITIES TECHNICIAN

**ABOUT US**:
You’ll join an entrepreneurial, inclusive culture. One where we succeed together - across the desk and around the globe. Where like-minded people work naturally together to achieve great things.

Our Total Rewards program reflects our commitment to helping you achieve your ambitions in career, recognition, well-being, benefits and pay. Join us to develop your strengths and enjoy a fulfilling career full of varied experiences. Keep those ambitions in sights and imagine where JLL can take you...

**INGENUITY**:
EVERY DAY IS DIFFERENT, AND IN ALL THESE ACTIVITIES, WE’D ENCOURAGE YOU TO SHOW YOUR INGENUITY

Diversity and Inclusion is at the heart of JLL. We believe in recruiting, retaining, rewarding and developing all our employees with regard to their abilities and contributions and without reference to their background, gender, gender identity, ethnic origin, age, religion, sexual orientation, political belief, disability or long-term health condition.

We are keen to support all our employees with juggling their work, personal and family commitments and alongside our approach to flexible working, we have a comprehensive parental transition support programme to assist parents during the early months and years of parenthood.

**JOB TITLE**: FACILITIES TECHNICIAN

**REPORTS INTO**: CE TECHNICAL MANAGER

**ABOUT THE ROLE**:
A Facilities Technician role working within the facilities management function of one of JLLʼs key Client portfolios.

The Facilities Technician is responsible for performing routine reactive and preventative building maintenance tasks. This can include tasks in one or more fields for example, carpentry, electrical, heating, ventilation, air conditioning, plumbing and fabric repairs. Delivering day to day support to ensure the smooth running of our facilities service providing exceptional customer experience within our Client sites.

**KEY RESPONSIBILITIES**:
Work collaboratively with the on-site facilities team to ensure planned reactive and preventative tasks are complete

Provide a first line fix and competency in terms of electrical, plumbing, heating, ventilation, air conditioning, kitchen power issues

Perform fabric related repairs including handyman repairs, painting works, problems with conference rooms, interior furnishings, fixtures and equipment

Conduct quality audits including furniture and equipment on a regular basis, logging all issues, ensuring actions are completed on time and in line with Key Performance Indicators (KPI) and Service Level Agreements (SLA)

Complete daily checks in line with the delivery of committed services

Work closely with contractors and vendors on a regular basis, conducting risk assessments and following safety protocols, ensuring compliancy

Work with the internal Task system to keep track of all requested facilities work and close out actions according to Service Level Agreements

Work collaboratively to solve problems and resolve spontaneous and unique situations with professionalism and service focused approach

Make recommendations to leverage innovations whilst utilising technologies for the Client where required to improve site performance and maintenance practices

**Work as part of the multiservice team**: supporting Facilities, Events, Mailroom and Moves, Adds and Changes (MAC) as needed

Work in accordance with health and safety measures and promote best practice amongst colleagues, contractors and vendors

Work as part of the sustainability drive to reduce utility consumption across the site

**WORKING LIFE**:
On a daily basis you will be working across a large office site

The main business language spoken in our offices is English. Knowledge of English and the l