Sales Administration Coordinator
vor 10 Stunden
Genève, GE, CH- PermanentFounded in 1906 as a manufacturer of writing instruments, MONTBLANC today creates exclusive products including watches, jewelry, writing instruments and leather goods which reflect our high demands with respect to culture, quality, design, tradition and craftsmanship. With more than 25 subsidiaries and 600 boutiques MONTBLANC is present all over the world.
**The Sales Administration Coordinator is responsible for**:
1. Sales administration
- Meet B2B customers and Richemont employees needs by processing orders and follow-up on product availabilities and delivery status to meet their expectations
- Close follow up and contact with Hamburg supply chain team to optimize product availability and allocations for Switzerland
- Support Sales Team in responding to product availability requests
- Manage return requests and credit notes
- Manage consignments (contracts, shipments and returns/invoices)
- Work closely with the Swiss logistic teams (RID and VsG) for the daily business
- Ensure SAP Key user functions
- Coordination of product launches with all departments (stock, VM, launch alerts )
- Order all decoration and support materiel for the POS
- Implementing actions to achieve stock targets
2. Staff sales online:
- Check and update stock availabilities and assortment on the staff sales platform
- Organize Employee Flash Sales on demand
2. Booster Platform:
- Weekly follow-up on customer's sellouts declarations
- Respond to any customer's question on Booster
- Solve all technical issues with Booster IT team
3. Watches & Wonders and Black & White Weeks
- Support sales team with specific Sales Fairs preparation and order taking
- Follow up of orders
**Technical skills and profile**:
- MS Office experience required
- SAP knowledge preferred
- At ease with different IT tools and platforms
- Fluent in German and French
- Strong Customer focus
- Excellent interpersonal and communication skills
- Positive attitude and team player
- Problem solver/solution oriented
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