Onboarding and Underwriting Assistant Part-time
Vor 2 Tagen
Wallee requires a team of experienced and versatile individuals to achieve our mission of providing the best payment experience to customers in the market. We use Scrum processes to organize our teams in multiple countries. We build technology leading payment systems that require a high degree of robustness, scalability and security. As we’re disruptors of the payment market we’re constantly pushing our solutions into new areas. Our people are working on a variety of projects ranging from big data systems to dedicated merchant integrations. At Wallee we believe that great products come from great thinkers.
**Requirements**:
We are looking for a dynamic, agile and versatile individual to join our team and support with the onboarding and underwriting of our customers.
**Responsibilities**
- Handle and follow up on new payment acceptance contract requests from our customers for the activation of credit cards on a webshop or a payment terminal in a physical shop/location.
- Make sure that digital onboarding steps have been done
- Verify the customers (registration of the organization, identity verification, online authentication)
- Prepare and process payment acceptance contracts
- Primary contact for onboarding, payment contract queries from our customers
- Primary contact for contract queries, adjustments and corrections from our acquiring partners
**What you bring**
- Fluent oral and written communication in German and English (French or Italian is a plus)
- Reliability and discretion: you will often handle sensitive documents and data
- Ability to organize, prioritize and handle multiple assignments simultaneously
- Attention to details
- Dynamism and versatility
**Benefits**
- We offer a modern and safe working environment in the heart of the city of Winterthur with career opportunities.
- You are part of an agile, young team
- We offer you a modern workplace
- As an innovative start-up, we offer flexible structures and flat hierarchies
- Cooperation with motivated colleagues and numerous personal development opportunities
We are looking forward to hear from you.
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