Enterprise Account Manager for Print
vor 1 Tag
**Responsibilities**
- Establishes strong, trusted relationships with client stakeholders, including executives, to become a strategic partner and trusted advisor.
- Proactively builds and manages deal funnel, including early engagement with potential new customers, reflecting opportunity status in CRM tool (MSD).
- Utilizes consultative-selling techniques to identify growth opportunities within existing accounts and align organizations' capabilities to client business and IT priorities.
- Develops and executes comprehensive strategic account plans for key clients, aligning their business goals with the organization's offerings.
- Leads cross-functional teams for RFI/RFP responses, proposal writing and offering presentations.
- Coordinates with cross-functional teams to drive integrated planning and execution to ensure aligned client engagement and service.
- Engages with partners to co-hunt for new business, improve win rates and delivery
- Meets and/or exceeds quotas.
- Focuses on customer retention and timely contract renewals to ensure ongoing revenue for the organization.
- Stays updated on the organization’s offerings as well as industry trends to offer insights and solutions that align with clients' needs.
**Education & Experience Recommended**
- Four-year or Graduate Degree in Sales, Marketing, Business Administration, or any other related discipline or commensurate work experience or demonstrated competence.
- Typically has 2-4 years of work experience, preferably in customer relationship management, account management & Sales. Preferably for Managed (Print) Services.
**Knowledge & Skills**
- Account Management
- Business Development
- Business Planning
- Customer Centricity
- Digital Fluency, MS Office suite
- Effective Communication
- Hunting Techniques
- Learning Agility
- MS Dynamics
- Sales Strategy
- Selling Techniques
- Team player
- Upselling
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