Conversational Design Expert

vor 3 Wochen

Adliswil, Schweiz Enterprise Bot Vollzeit

Enterprise Bot is a rapidly expanding conversational AI technology scale-up company providing advanced automation solutions to large companies worldwide since 2017. Our cutting-edge technology is trusted by well-known companies such as SIX Group (Swiss Stock Exchange), SWICA, Generali, and others to enhance customer contact, automate processes, and drive revenue growth. Our global team comprises over 40 highly skilled professionals from diverse backgrounds.

Fostering a truly open and progressive company culture with state-of-the-art engineering solutions - working at Enterprise Bot is a refreshing mix of purpose, challenge, and fun.

Tasks

**As a Conversational Design Expert, you will**:

- Evaluate client requirements.
- Create process flows from client briefing.
- Analyse and structure conversational data.
- Manage and translate content.
- Create AI knowledge bases for our bots without coding.
- Provide error and solution analyses ensuring that high accuracy is met.
- Communicate progress and challenges to key stakeholders within the company and with external partners.
- Work collaboratively with other data teams to identify and refine key data science problems and challenges.
- Do other random stuff that gets thrown at you in real start-up manners.

**Requirements**:

- Native language skills in German (ideally Swiss German) and high proficiency in English. Proficiency in French and/or Italian would be appreciated.
- Strong analytical abilities with excellent written and verbal communication.
- Attention to detail in terms of language and ensuring good data quality.
- Personable with internal and external stakeholders alike.
- Curiosity and ability to learn about and work with new topics.
- Ability to work independently and to efficiently manage your tasks and time.

**Benefits**:

- The opportunity to work with renowned brands and be part of an innovative team at the forefront of conversational AI technology.
- A dynamic and collaborative work environment that encourages continuous learning and professional growth.
- Competitive salary and benefits package.
- Flexible working hours and fun get-togethers.
- The possibility of joining a startup that is shaping the future.

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