Field Application Scientist Sequencing
vor 12 Stunden
**Key responsibilities**
- Perform product demonstrations at customer or company site.
- Prepare and present seminars to a wide array of audiences.
- Solve customer escalations effectively through in-depth troubleshooting.
- Support the Service & Support organization in the achievement of the regional training and service contract sales target through customer interaction and relation.
- Support sales in the achievement of the regional sales target by delivering product line specific pre
- and post-sales related customer support activities.
**How will you get here?**
**Education**
- MSc and/or PhD in Biology, Microbiology, Biochemistry or related scientific field
**Experience**
- Experience in the field of Sanger Sequencing is required
- this role however will be a 50%-50% split between both technologies, CE and NGS.
- Experience in presenting technical materials in written and verbal form is essential.
- Demonstrated ability to read, analyze, and interpret common scientific and technical journals.
- Demonstrated ability to troubleshoot technical problems.
- Customer minded individual with the empathy to understand customer concerns and needs.
- Good commercial insight and attitude required.
- Self-directed, persistent, and goal-oriented.
- Strong communications skills.
- Team player, able to work effectively with a diverse population of internal and external contacts.
- Valid driver's license required.
- Fluent German and English required.
**Location**
- Zurich area, Switzerland, home office based
**Travel requirements**
- This is a field-based role and, when safe to do so, will involve regular weekly travel (3 -4 days per week), including occasional overnight stays, to meet with your customers in your territory and help team members, if needed within Central Europe. When not travelling, you will be able to work from home.
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