Business Transformation Team Member

vor 4 Wochen

Home Office, Schweiz MRO Supply Vollzeit

**Summary**:
The Business Transformation Team Member will be part of a Transformation team and will report directly to the Business Transformation Team Leader. This role will work with all functions within MRO & MDB to help them become procedurally focused and lean the operations to promote better quality, increase net profit and decrease confusion within the function.

**TYPICAL FUNCTIONS AND RESPONSIBILITIES**:
The Business Transformation Team Leader will be a key member of the transformation team, working closely with Customer Service, Order Processing, Returns, Quotes and MDB to
- Develop process maps for all processes in each function.
- Create Standard Operating Procedures (SOP) for all processes.
- Identify areas of improvement through automation and reduction of steps.
- Develop and implement a control plan for any improvements or new process implementations.
- Develop a database for all implemented procedures & process maps.
- Implement Standard Methods Improvement (SMI) Program.
- Determine the feasibility and possible cost savings of all SMIs.
- Facilitate the implementation of each SMI.
- Develop a database for all SMIs (Implemented, In Process, Under Review, Not Feasible).
- Develop and implement a control plan for any improvements or new process implementations.
- Report on progress of each item listed above.

This is a role that will build relationships and work very closely with all stakeholders from all departments listed above.

Our work environment is based on collaboration, a strong can-do attitude, and achieving results.

**Essential Functions**:

- Must be able to work well under pressure and have a strong understanding of the business process management and demonstrated achievements.
- Must possess good communication, presentation and facilitation skills.
- Must possess good organizational and time management skills for managing multiple, diverse and conflicting activities and project teams.
- Development experience with Django, Slack, Eclipse and NetSuite a plus.
- Proven ability to drive decisions and actions among diverse groups to achieve goals, including conflict resolution.
- Experience in assessing, developing, and reengineering business processes.
- Ability to establish controls systems and measures for process improvement
- Desire to establish workforce optimization.
- Strong quantitative, analytical and benchmarking skills required
- Experience working with process mapping, process modeling and simulation tools
- Experience in or willingness to learn about assessing, design/redesigning, developing, testing, deploying and supporting solutions or other service technologies is desirable.
- Desire to learn Financial Analyses, ROI/Business cases and Value analyses
- Ability to manage and control projects.
- Demonstrated ability in coordinating multiple projects of varying complexities and scope.
- Demonstrated success in effective written & verbal communications, negotiation and positioning of projects and business requirements under a variety of highly visible conditions.
- Proven leadership skill to implement strategic initiatives in an organization is desired.
- Ability to work with all levels of a multidimensional organization as a change agent.

**Qualifications Requirements**:

- **Excellent Listening Skills**, combination of full, active and critical listening skills.
- Excellent analytical and problem-solving skills, with a strong understanding of how processes, data, and technology can enable problems and opportunities.
- Capable of breaking down complex issues and identifying key drivers; can identify cross-functional upstream and downstream impacts.
- Demonstrated experience with project work and change management in demanding and dynamic environments, with tight deadlines.
- Strong organizational skills and the ability to adhere to deadlines with reliability and accuracy while being a master at prioritization.
- Proven ability to collaborate, lead, facilitate, and communicate with individuals across a broad range of education, experience, and functional spectrums.
- Ability to be a systemic and creative problem solver.
- Ability to handle quick decision-making and influence others.
- Proactive, positive, curious, and self-motivated.
- Pragmatism.
- Must be able to travel when needed, passport/ability to obtain a passport required.

**Language Skills**

Ability to respond to common inquires or complaints from customers, regulatory agencies, or members of the business community. Ability to write Standard Operating Procedures (SOPs) that are easy to follow.

**Reasoning Ability**

Pay: CHF1,780.00 per month

**Education**:

- Master's (preferred)

**Experience**:

- BUSINESS TRANSFORMATION: 5 years (required)

Work Location: Remote

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