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Recovery Team Leader 80-100%
vor 2 Wochen
Who you are
As a Recovery Team Leader, you will lead a team and be responsible for creating an exceptional shopping experience for our customers and driving sales and profitability results in your department. You will also contribute to IKEA's sustainability goals by giving products a second chance or by sustainably recycling products where this is not possible.
- You have experience in leading, motivating and developing a team.
- You have strong communication and coaching skills and build trusting relationships.
- You live the IKEA values and help foster an open and positive work environment by leading by example.
- You have strong analytical skills and make decisions by focusing on identifying root causes and being able to prioritize.
- You have a good understanding of the operations of the furniture store and how your department integrates with the overall business.
- You have experience creating and implementing plans, setting budgets, and achieving goals.
- You are a strong communicator and speak and write in French, English fluently, and preferably German.
It is important that you are flexible in terms of working hours. Early or late shifts within our opening hours and Saturday assignments will be part of your working schedule.
**Your responsibilities**
- Ensure that all employees understand and contribute to the product recovery process, with a focus on cost prevention, revenue optimization and sustainability.
- Proactively contribute to a welcoming, inspiring and caring shopping experience for our customers.
- Integrate the business plan and budget processes into your department's activity.
- Identify, investigate, report and monitor potential improvements in the quality of IKEA products.
- Motivate and develop team members by agreeing clear objectives, expectations and regular follow-ups.
- Identify and develop talent to ensure succession planning.
- Implement and continuously improve the use of common working methods, processes and tools in the recovery department and actively participate in IKEA's sustainability transformation.
APPLY TO MORE THAN JUST A JOB
There are many ways to say "thank you." These additional benefits from IKEA for you are among them:
In addition to a 15% staff discount on your IKEA purchase, you'll benefit from attractive benefits, 28 vacation days (based on a 100% position), eight weeks of parental leave, contributions to public transportation or free parking, free access to the LinkedIn Learning platform, discounted meals in the employee cafeteria, and the IKEA bonus system.
After a first selection we will contact you and - and in a positive case - discuss the further steps with you.
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