Technical Writer

Vor 4 Tagen

Zurich, Schweiz Yokoy Vollzeit

**Do you want to join us on the journey of disrupting the spend management business? Do you like to work in a fast-paced environment with a passionate and supportive team? Yokoy is growing**

We closed our $80M Series B funding and are thriving in this fast-paced hypergrowth phase. We’re looking for a brand new colleague to become our first ever Technical Writer in one of our offices in Amsterdam, Zurich, Vienna, or Munich

As a Technical Writer, you’ll get to play in the all-important space between our Product, Product Marketing, and Engineering teams, all while keeping technical users front and center. Creating, owning, refining, and developing technical content, like product manuals, how-to guides, customer support information, FAQs, and more, will all be under your purview. You’ll also become our go-to technical content touchpoint who brings not only role-specific insights, but can challenge the status quo and advocate for their discipline in a dynamic and fast-changing SaaS environment.

**What you'll do**:

- Write clear, concise technical content across multiple online channels and platforms for both technical and non-technical audiences
- Work with our Product and Engineering teams to understand how existing and new features work, even as they’re being developed
- Partner closely with Yokoy’s Product, Engineering, and Product Marketing teams while writing and editing our user and developer documentation
- Collaborate with our Customer Success team to align our technical content with their needs as well as those of our Implementation Partners

**What you'll need**:

- Tertiary education in a relevant technical area
- Exceptional English writing skills with 5+ years’ English copywriting experience
- Min. 3 years’ English technical writing experience with a demonstrable track record of crafting user-centric, accessible content and working alongside engineers
- You have a knack for making complex topics easy to understand and maybe even interesting
- You’re able to identify optimal routes and methods to teaching and communicating complex ideas and features to different audiences
- You can adapt quickly and move on from deprioritized ideas, tasks, or projects
- You’re a proactive communicator with an intrinsic drive to design, implement, and curry buy-in for new processes and systems
- You love working in a team
- You have native-level spoken and written proficiency in English; any other languages are a bonus.
- You have a portfolio showcasing relevant technical writing samples to share with us
- Comfortable with finance and/or fintech topics and passionate about SaaS and user experience
- Bonus: Some experience with localization and UX writing

**What you'll get**:

- We love to see people thrive You’ll have the resources you need to own and be able to shape things from day one
- Work closely with the founders and the leadership team
- Move fast, measure the impact of your work, and keep improving
- We’re growing fast, and you’re the expert. Help us shape our growth and we’ll help you shape your career
- Enjoy flexibility: Everyone has their own highly productive times. Have you found your sweet spot? Perfect We only care about your output, not what time of day it was produced.
- Work remotely. We love in-person sessions, but we also know how to be efficient in remote and hybrid settings.
- A competitive scale-up package

If this isn’t the right fit or timing for you, feel free to share this job post with a friend, colleague, or community that might be interested, or check out our jobs board again whenever you’re ready.
- This is important to us: Yokoy is an equal opportunity employer, and we value diversity. We welcome people from all backgrounds who are looking to make the future simple with us. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, or disability._

Yokoy is an award-winning FinTech company that leverages Artificial Intelligence to fully automate spend management for mid-sized companies and enterprises. We are the partner of choice when it comes to the automation of expense-, company card
- and supplier invoice processes. Our intelligent software solution enables our global customers to save time and money, prevent fraud, increase employee satisfaction and get valuable data insights to control their spend. With over 250 employees, offices in Zurich, Munich, Vienna, Belgrade, Madrid and Amsterdam, and more than 500 customers, we are a fast growing company with a vision to become the global leader in Spend Management.

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