Clinical Order Manager
vor 5 Stunden
Roche Switzerland bridges the gap between pharmaceuticals and diagnostics. Important research and development functions are located here. For our long-term customer, F. Hoffmann-La Roche AG in Kaiseraugst, we are looking for a
**Clinical Order Manager (M/F/d) 100%**:
**Background**:
As part of PTDS Global Clinical Supply Chain Management, the Production Enablement function ensures that packaging operations can produce material required by Roche’s clinical trials seamlessly, on-time, and while optimizing cost/quality. Within Production Enablement the Global Clinical Order Management team is responsible for preparing any kind of packaging orders that will be produced at our clinical packaging facilities in Kaiseraugst, South San Francisco or externally with our Contract Manufacturing Organization (CMO) partners.
**Tasks & Responsibilities**:
- Ensure smooth handling of primary and secondary packaging orders in the packaging horizon and a timely global supply of clinical trials with IMPs Ensure smooth handling of primary and secondary packaging orders in the packaging horizon and a timely global supply of clinical trials with IMPs
- Managing in-house packaging orders and driving the “on-time in-full” delivery of those
- In close collaboration with the Contract Manufacturing Organization (CMO) Site Manager, the GCOM manages outsourced packaging orders
- Is accountable for the set-up of Standard Packaging Designs in cooperation with the Global Production Enablement Leader (GPEL), Study Planner, Head of Operations, and Global IMP
- Responsible for escalating any major in-house/outsourced packaging-related issue with impact to the end-to-end timeline to the GPEL or CMO site manager
- Drives and leads the issue management of in-house/outsourced packaging orders within the packaging horizon after handover until final release by IMP QA and works on process improvements for packaging topics
- Actively participates in regular meetings with GPEL, Quality Units, and other Clinical Supply Operation Management teams. Is responsible to address all resupply packaging-related issues and drives the solution implementation for those
- Actively monitors in-house and outsourced packaging coordination-related metrics and initiates improvement actions for any Key Performance Indicator (KPI) under target
- Responsibility for all operational parts of studies with regards to in-house and outsourced packaging orders
- GCOM is the first point of contact for operations and briefs the Operations team with packaging instructions
- Actively monitors Key Performance Indicators (KPIs) for team performance, production readiness and order management activities and works independently to develop ideas and initiates continuous improvements according to the Roche PT Lean Production System (LPS) initiative
- Collaborate with Business Process Managers to exchange ideas, drive process improvement, and resolve issues on a global level. Supports system improvements, creates and revises SOPs and training documents
**Must haves**:
- Associate level of professional education or University degree preferably in Supply Chain Management and/or Healthcare Management
- Min. 3 years experience in the pharmaceutical, biopharmaceutical industry and/or Supply Chain Management
- Ability to adhere to procedures and standards in a GMP environment
- ERP system experience, e.g. SAP, OMP or APO
- Fluent in German and English
- Solid understanding of the Pharma Supply Chain and clinical packaging processes
- Possess strong problem solving and decision-making skills, negotiation skills, high attention to detail, and understanding of systems and technical designs
**Nice to haves**:
- PMP/Operational Excellence/Six Sigma/Lean training a plus
- APICS and/or SCOR certification, or associated relevant experience
**Our offer**:
- Broad personal development offers & great responsibility
- Cross-functional responsibilities including work with various stakeholders
- A modern workplace including Home Office possibilities
- A culture of openness, diversity and inclusion
**Interested?**
Chemie Chemistry Pharma Pharmacy Basel Vollzeit Fulltime Delivery Project
**Ihr direkter Ansprechpartner**:
Nadine Rutz
ELAN Personal AG
Frau Nadine Rutz
Personalberaterin
+41613363333
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