Channel Optimization Director

vor 5 Stunden

Zürich, Schweiz Novo Nordisk Vollzeit

Channel Optimization Director

**Category**:Digital & IT

**Location**:Zurich, Switzerland Zurich, CH
- Are you ready to revolutionize digital customer engagement on a global scale? Step into the Spotlight as our Channel Optimization Director - Transform the Future of Customer Engagement
- Seize the opportunity to lead the change in shaping visionary digital products, driving innovation, and creating unparalleled customer experiences. This is your moment to craft groundbreaking strategies and turn bold ideas into reality. The future of customer engagement starts with you

**The position**
- As the Channel Optimization Director, you will act as the business owner for key digital products, driving the vision to deliver exceptional customer engagement. This pivotal role requires a seasoned professional with a proven track record in designing and successfully implementing customer engagement strategies and operations on a global scale.
- Key Responsibilities:

- **Strategic Vision**: Define and articulate the future vision for customer engagement, ensuring alignment with the overarching digital and customer engagement strategies.
- **Product Ownership**: Serve as the business owner for critical digital products, optimizing their performance and aligning them with customer engagement objectives.
- **Performance Metrics**: Establish success benchmarks and develop metrics to evaluate the effectiveness of digital products and engagement initiatives.
- **Change Agent**: Identify opportunities for improvement, inspire innovation, and lead the implementation of new strategies to drive change.
- **Global Operations**: Design and execute large-scale customer engagement strategies and operations, ensuring consistency and effectiveness across diverse markets.
- The role will be based in Zurich, Switzerland, and reporting to our Vice President of Digital and Customer Engagement in International Operations.

**Qualifications**
- **Strategic Expertise**: Proven track record in designing and implementing global customer engagement strategies.
- **Business Acumen**: Strong understanding of market trends, business dynamics, and customer behaviour.
- **Leadership**: Skilled in leading cross-functional teams and driving change through innovation.
- **Education**: Bachelor’s degree in business, marketing, or related field (Master’s preferred).
- **Industry Experience**: 10+ years in pharma digital customer engagement or related fields, with successful global strategy execution.

**About the department**
- As a key driver of Novo Nordisk’s future growth, International Operations (IO) is the largest operational unit in Novo Nordisk and covers more than 190 countries and 95% of the world’s population. Around 430 million people are living with diabetes in these countries and an estimated 570 million live with obesity. We serve 25 million people each day living with chronic diseases. Novo Nordisk International Operations, Strategic Operations, is head quartered in Zürich, Switzerland
- At Novo Nordisk, we aim to hire the best talent and support their development by acting as a Talent Incubator. To ensure the development of our high potential talents at Novo Nordisk, the IO-SO Office in Zurich serves as a Talent Hub which offers employees the opportunity to gain exposure to and experience in the strategic office and establish their international network, before moving on to positions in global, the regions and markets where they can share their expertise and make space for future talents to have an opportunity to experience rotations. For a position like this, international mobility within a time horizon of three years is a requirement.

**Working at Novo Nordisk**
- At Novo Nordisk, we don’t wait for change. We drive it. We’re a dynamic company in an even more dynamic industry, and we know that what got us to where we are today is not necessarily what will make us successful in the future. We embrace the spirit of experimentation, striving for excellence without fixating on perfection. We never shy away from opportunities to develop, we seize them. From research and development, through to manufacturing, marketing and sales - we’re all working to move the needle on patient care.

**Contact**

**Deadline**
- We commit to an inclusive recruitment process and equality of opportunity for all our job applicants.
- At Novo Nordisk we recognize that it is no longer good enough to aspire to be the best company in the world. We need to aspire to be the best company for the world and we know that this is only possible with talented employees with diverse perspectives, backgrounds and cultures. We are therefore committed to creating an inclusive culture that celebrates the diversity of our employees, the patients we serve and communities we operate in. Together, we’re life changing.

  • Director of Real Estate Partnerships

    Vor 4 Tagen

    Zürich, Schweiz ShareP - Sustainable Parking Management Vollzeit

    Director of Real Estate Partnerships & Asset OptimizationAt ShareP, we transform mobility experiences through intelligent and sustainable technology. Our innovative solutions for parking and EV charging allow seamless payments, reservations, and automated number plate recognition. Founded in Zurich in 2020, ShareP operates across Switzerland, Germany, and...

  • Finance Director

    Vor 4 Tagen

    Zürich, Schweiz Page Executive Vollzeit

    Finance Director role in financial services industryPromising career opportunity About Our Client Our client is a reputable investment firm known for its focus on private, mid-market investment opportunities. For this mandate, we are searching for a Finance Director to join their team, overseeing financial operations across multiple funds. This role...

  • Strategic Game Director for Emerging Technologies

    Vor 7 Tagen

    Zürich, Zürich, Schweiz Flow Studio GmbH Vollzeit

    Flow Studio GmbH is an independent game studio that pushes the boundaries of innovation and creativity. We are seeking a visionary leader to take ownership of every aspect of our studio.As Strategic Game Director for Emerging Technologies, you will direct the studio as CEO and Managing Director, while also acting as Lead Game Designer for all games...

  • Director Territory Sales

    Vor 4 Tagen

    Zürich, Schweiz Fortinet, Inc. Vollzeit

    Sales Director Territory Sales DivisionLocation: Switzerland/Dietlikon OfficeIn this key role, you will manage, direct and drive sales into Territory Accounts (SMB) with your Sales Team having direct customer contact and selling through channel partners.Responsibilities:Achieve the yearly and quarterly revenue targetsDefine yearly and quarterly targets for...

  • Sales Director

    Vor 4 Tagen

    Zürich, Schweiz Select Alternative Investments Vollzeit

    Sales Director - Private Equity / Real Estate (Zurich, Switzerland)Select Alternative Investments operates as a Direct Investments Platform with a focus on Private Equity, Real Estate, and Venture Capital. Our primary goal is to identify private investment opportunities alongside our investors and grant access to our proprietary deal sourcing. All investment...

  • Investment Director

    Vor 4 Tagen

    Zürich, Schweiz Page Executive Vollzeit

    Investment Director Role in European Infrastructure ManagerAbout Our ClientOur client is a European Infrastructure Manager with global expansion plans. For their newly created Value Creation team, we are looking for a Director to take care of new and existing portfolio companies. This role requires strong communication skills, with an ability to engage...

  • Investment Director

    vor 18 Stunden

    Zürich, Schweiz Page Executive Vollzeit

    Investment Director Role in European Infrastructure ManagerAbout Our ClientOur client is a European Infrastructure Manager with global expansion plans. For their newly created Value Creation team, we are looking for a Director to take care of new and existing portfolio companies. This role requires strong communication skills, with an ability to engage...

  • Sales Manager with Recruitment Experience

    Vor 4 Tagen

    Zürich, Schweiz Eqip Vollzeit

    Founded in 2017 in Zurich (Switzerland), Eqip is a fast-growing enterprise-focused marketplace for external IT workforce and services, with SaaS-based IT supplier/vendor management tools used by over 8’000 suppliers and over 200 clients globally. Suppliers that participate in our marketplace are professional staffing, integration and outsourcing firms.We...

  • Sales Manager with Recruitment Experience

    Vor 4 Tagen

    Zürich, Schweiz Eqip AG Vollzeit

    Founded in 2017 in Zurich (Switzerland), Eqip is a fast-growing enterprise-focused marketplace for external IT workforce and services, with SaaS-based IT supplier/vendor management tools used by over 8’000 suppliers and over 200 clients globally. Suppliers that participate in our marketplace are professional staffing, integration and outsourcing firms. ...

  • Digital Growth Director

    vor 1 Tag

    Zürich, Zürich, Schweiz EF Education AG Vollzeit

    Job Overview:The Global Marketing Strategist will craft and execute holistic, cross-channel marketing strategies to fuel growth across multiple markets. In this role, you'll blend strategic vision with hands-on execution, empowering local teams to achieve measurable results. You'll uncover trends, challenge assumptions, and transform data into actionable...

  • Sales Manager with Recruitment Experience

    vor 18 Stunden

    Zürich, Schweiz Eqip Vollzeit

    Founded in 2017 in Zurich (Switzerland), Eqip is a fast-growing enterprise-focused marketplace for external IT workforce and services, with SaaS-based IT supplier/vendor management tools used by over 8,000 suppliers and over 200 clients globally. Suppliers that participate in our marketplace are professional staffing, integration, and outsourcing firms.We...

  • Sales Manager with Recruitment Experience

    vor 14 Stunden

    Zürich, Schweiz Eqip AG Vollzeit

    Founded in 2017 in Zurich (Switzerland), Eqip is a fast-growing enterprise-focused marketplace for external IT workforce and services, with SaaS-based IT supplier/vendor management tools used by over 8’000 suppliers and over 200 clients globally. Suppliers that participate in our marketplace are professional staffing, integration and outsourcing firms. We...

  • Business Development Manager

    Vor 4 Tagen

    Zürich, Zürich, Schweiz Eqip AG Vollzeit

    As a Business Development Manager at Eqip AG, you will be instrumental in driving the growth of our enterprise-focused marketplace for external IT workforce and services. With our SaaS-based IT supplier/vendor management tools used by over 8,000 suppliers and more than 200 clients globally, we are revolutionizing the way enterprises manage their external...

  • Digital Advertising Manager

    Vor 4 Tagen

    8001 Zürich, ZH, Schweiz EF International Language Campuses Vollzeit

    **Job Title: Digital Advertising Manager - Social Paid** **Job Overview**: **Key Responsibilities**: - ** Paid Social Strategy & Implementation**: Develop, implement, and manage a comprehensive paid social media advertising strategy that aligns with overall business goals, focusing on lead generation, brand awareness, and engagement across platforms such...

  • Marketing Specialist 80%

    Vor 4 Tagen

    Zürich, Schweiz SimplyVision Vollzeit

    For our customer located in Zurich/Switzerland we are currently looking for a: Marketing Specialist (m/f/d)Duration: 7 months (extension possible)Workload: 80%At our client, the largest private telecoms company in Switzerland, you will work in a dynamic and international environment where every voice is heard, perspectives are shared, and values are...

  • Sales Director

    Vor 4 Tagen

    Zürich, Schweiz Select Alternative Investments Vollzeit

    Intro:Select Alternative Investments operates as a Direct Investments Platform with a focus on Private Equity, Real Estate, and Venture Capital. Our primary goal is to identify private investment opportunities alongside our investors and grant access to our proprietary deal sourcing. All investment structures are developed in-house by our team of investment...

  • Sales Director

    Vor 4 Tagen

    Zürich, Schweiz Select Alternative Investments Vollzeit

    Intro: Select Alternative Investments operates as a Direct Investments Platform with a focus on Private Equity, Real Estate, and Venture Capital. Our primary goal is to identify private investment opportunities alongside our investors and grant access to our proprietary deal sourcing. All investment structures are developed in-house by our team of investment...

  • Sales Director

    Vor 2 Tagen

    Zürich, Schweiz Select Alternative Investments Pte Ltd Vollzeit

    Intro:Select Alternative Investments operates as a Direct Investments Platform with a focus on Private Equity, Real Estate, and Venture Capital. Our primary goal is to identify private investment opportunities alongside our investors and grant access to our proprietary deal sourcing. All investment structures are developed in-house by our team of investment...

  • F&B Director

    Vor 4 Tagen

    Zürich, Schweiz Accor Hotels Vollzeit

    Company DescriptionFounded in 2008 by Serge Trigano and his sons Jérémie and Benjamin (co-founders of Club Med), Mama Shelter is a creator of living spaces and a daily director!These are atypical places, where everyone feels at home, places born of a blend of influences, freedoms, sensations and emotions. Each Mama tells the story of the city in which it...

  • F&B Director

    Vor 2 Tagen

    Zürich, Schweiz MAMA SHELTER Vollzeit

    Company DescriptionFounded in 2008 by Serge Trigano and his sons Jérémie and Benjamin (co-founders of Club Med), Mama Shelter is a creator of living spaces and a daily director!These are atypical places, where everyone feels at home, places born of a blend of influences, freedoms, sensations and emotions. Each Mama tells the story of the city in which it...