Identity and Acess Management Employee

vor 2 Wochen


Lausanne, Schweiz CA Indosuez Wealth (Group) Vollzeit

**Type de métier**:
Types de métiers Crédit Agricole S.A. - Finances / Comptabilité / Contrôle de gestion

**Intitulé du poste**:
Identity and Acess Management Employee H/F

**Type de contrat**:
CDI

**Missions**:
The role of the collaborator of the Identity and Access Management team is to evaluate and process access management requests.

It requires the management of the creation, modification and departure of each digital identity, as well as all the access rights.
- Ensures that requests for access rights are processed according to contractual deadlines and in a correct manner.
- Answer client’s questions and requests.
- Provide information on managed systems.
- Ensures weekend and holiday standby when required by ongoing projects.
- Develops the access rights management tools available to the IAM team according to the needs of the IAM team, AZQore's customers or compliance requirements.

**Localisation du poste**:
**Zone géographique**:
Europe, Suisse, Vaud, Lausanne

**Ville**:
Chemin de Bérée 38 1010 Lausanne

**Niveau d'études minimum**:
Master

**Formation / Spécialisation**:
Experience of Service Desk in multicultural environment;
Experience in the field of banking or equivalent;
Experience in IT;
Experience in the field of computer science or access rights management;

**Niveau d'expérience minimum**:
0 - 2 ans

**Expérience**:
Knowledge of the financial regulatory environment;
Ability to manage projects;
Information technology in general.

**Compétences recherchées**:
ANALYSIS, DEVELOPMENT AND EVALUATION ACTIVITIES
- Provides quality support to users who contact the IAM team.
- Continuously seeks solutions to optimize the processing of requests.
- Communication, interaction, animation activities
- Frequent telephone contacts with numerous users

Soft Skills
- Methodical and rigorous
- Human qualities, sense of contact and listening skills, team spirit, sense of values and respect for others
- Good oral and phone contact
- Ability to handle pressure
- Ability to define and manage work priorities
- Diplomacy

**Outils informatiques**:
Proficiency in Microsoft Office tools,

Computer skills,

Habits of performing repetitive tasks;
Knowledge of Active Directory, Lotus Notes a plus.

**Langues**:
French, English.



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