Associate Director, Multi-channel Engagement

vor 6 Monaten

Morges, Schweiz Incyte Corporation Vollzeit

Overview:
Incyte Biosciences Europe is at an extremely exciting phase in our evolution. With a rapidly expanding portfolio of commercial Brands in the HaemOnc, Solid Tumour and Dermatology therapeutics areas.

The organisation is set to grow significantly as we pursue our mission to positively impact the lives of patients through our commitment to science and R&D excellence.

Engaging optimally with our stakeholders is becoming a key pillar of Incyte growth. The Associate Director, Multichannel Engagement is an exciting opportunity to join the Commercial Operations team with the goal of strengthening our European brands by building our multichannel activities across Region Europe. This role is central to ensuring a holistic approach is applied to multi-channel customer engagement.

The Associate Director, Multichannel Engagement will actively collaborate with multiple European multichannel country operations teams ensuring the MCE capabilities are broadly adopted.

**Summary**

Responsibility for the MCE operations, programme and process management for Region Europe.

Managing the adoption and ongoing country support for the Multi-Channel Engagement (MCE) services, systems and processes to optimise the mix of channels being used to engage with segmented HCPs.

Work with Commercial Sales Operations, Brand Teams and the European country teams to develop and align on a road-map for the MCE Services and work-plan ensuring readiness for new launches and geographic expansion.

Manages the identification of MCE best practice leveraging both external and internal (global/regional and local) influences.

**Duties and Responsibilities**
- Manage the implementation and ongoing execution of the MCE services associated with our vendor collaborations, systems and processes to optimise the mix of channels being used to engage with segmented and non-segmented HCPs/HCOs.
- Work with Global and Regional Commercial Sales Operations, Director Digital Marketing Engagement Strategy, Brand Teams and the countries to establish an operational road-map for the MCE tools and ensure readiness for new launches and geographic expansion.
- Create and deliver MCE commercial training content, adapting it for European country use

(marketing and field force understanding, skills, system management, channel prioritization by field teams) providing insightful and value-added analysis to the organisation, reliable KPIs and precise numbers.
- Ensure existing and onboarding Commercial Fieldforce personnel are effectively trained and maintained on the MCE systems being used as required. Collaborating closely with Commercial Operations and countries to agree the optimal split between Regional and Locally led MCE training, keeping self/management informed on what training is actually being delivered within the countries.
- Working closely with Regional and local Brand teams to support their Multi-Channel content hosting, migrating Web and other content to corporately aligned Content Management systems. Ensure that MCE KPIs and other performance parameters are appropriately captured and reported in a timely manner.
- In collaboration with SFE, defining, setting and monitoring of channel utilization targets for field force, activity planning, segmentation and targeting processes at HCO/HCP level. Provide insightful and value-added analysis to the organization, reliable KPIs and precise numbers.
- Working in collaboration with IT to ensure that SFMC and Web CMS upgrades are anticipated and rolled-out with any necessary user training handled through the TtT cascade
- Supporting the team with Adhoc Management Reporting and Analytics Support (Business cases, EU updates, Board presentations etc ) of in-market and pipeline MCE projects with market insights, competitive intelligence, market research and analysis as requested.
- Contribute positively to a strong culture of business integrity and ethics.
- Act within compliance and legal requirements as well as within company guidelines

**Requirements**:

- Analytical capabilities, numeracy, high expertise with Excel and PowerPoint
- Minimum of 6 years Multi-Channel/Digital Commercial Experience
- Prior experience in pharmaceutical SFE/training role commercial and/or marketing function
- At least 8-10 years pharmaceutical industry experience
- International exposure - preference for work experience in multiple EU countries
- Demonstrated project management capabilities
- Ability to work with multiple projects and in a complex environment
- Fluency in English, additional languages are a plus
- High level of proactivity, flexibility and drive

  • Associate Director, Multi-channel Engagement

    vor 6 Monaten

    Morges, Schweiz Incyte Corporation Vollzeit

    **Summary** Responsibility for the MCE operations, programme and process management for Region Europe. Managing the adoption and ongoing country support for the Multi-Channel Engagement (MCE) services, systems and processes to optimise the mix of channels being used to engage with segmented HCPs. Work with Commercial Sales Operations, Brand Teams and the...

  • Associate Director

    vor 6 Monaten

    Morges, Schweiz Incyte Corporation Vollzeit

    Incyte is a pioneering biotech with a research driven nature and passion for innovation, with a mindset that every challenge we face is a chance for a breakthrough opportunity to find meaningful solutions for patients. Our talented team of more than 600 scientists is constantly strategizing to identify new molecules, decipher new pathways and develop...

  • Associate Director to Director, Global Medical

    vor 6 Monaten

    Morges, Schweiz Incyte Corporation Vollzeit

    Overview: Job Summary (Primary function) The Associate Director, Global Medical Communications (GMC), delivers timely and high-quality global scientific content, and manages Incyte’s internal medical education platform. The position is office-based in Morges, Switzerland. Essential Functions of the Job (Key responsibilities) - Deliver high quality and...

  • Opzelura Brand Lead

    vor 4 Wochen

    Morges, Waadt, Schweiz Incyte Vollzeit

    Opzelura Brand Lead - Europe Role SummaryThis position is responsible for leading and developing the marketing strategy and activities for Opzelura in Europe. The successful candidate will work closely with cross-functional teams to drive European strategy and coordinate multi-functional activities to optimize the value of the brand within Europe.Key...

  • Associate Director/director Opzelura Brand Lead

    vor 6 Monaten

    Morges, Schweiz Incyte Corporation Vollzeit

    Overview: **Summary** Reporting to the Business Lead IAI, Region Europe and member of the IAI EU Core Team. Leads, develops and executes marketing strategy & activities for Opzelura (Ruxolitinib Cream) in close alignment with GPS, Commercial Operations, Medical Affairs, Market Access & other stakeholder functions. This person is the lead for the Opzelura...

  • Associate Director/Director Opzelura Brand Lead, Europe

    vor 6 Monaten

    Morges, Schweiz Incyte Vollzeit

    Overview Summary Reporting to the Business Lead IAI, Region Europe and member of the IAI EU Core Team. Leads, develops and executes marketing strategy & activities for Opzelura (Ruxolitinib Cream) in close alignment with GPS, Commercial Operations, Medical Affairs, Market Access & other stakeholder functions. This person is the lead for the Opzelura...

  • Director Customer Experience Emea

    vor 6 Monaten

    Morges, Schweiz Eaton Vollzeit

    **What you’ll do**: Reporting directly to the Senior Vice President of the Energy Transition, Digital and Services division (ETDS) in EMEA, you will lead the transformation to a customer centric business in collaboration with division functional and business peers, and be in-charge of delivering a seamless customer experience across all stages and...

  • Market Lead Director Opzelura for Europe

    vor 4 Wochen

    Morges, Waadt, Schweiz Incyte Vollzeit

    OverviewAs Market Lead Director Opzelura for Europe, you will drive European strategy and optimize the value of the Opzelura brand within the region. This role requires collaboration with cross-functional stakeholders and affiliate teams to achieve commercial and marketing objectives.Duties and ResponsibilitiesDevelop and execute marketing strategies for...

  • Brand Strategy Director, European Dermatology Lead

    vor 2 Wochen

    Morges, Waadt, Schweiz Incyte Vollzeit

    About the RoleWe are seeking a highly skilled Brand Strategy Director to lead our European dermatology efforts. As the successful candidate, you will be responsible for developing and executing marketing strategies that drive growth and success in this key market.Key ResponsibilitiesDevelop and execute comprehensive brand strategies that align with business...

  • Assistant & Project Coordinator

    vor 6 Monaten

    Morges, Schweiz Incyte Corporation Vollzeit

    Overview: **Titl** Assistant & Project Coordinator (Temporary contract)** **Summary** Primary support to Executive Director, Business Lead IAI, Region Europe **Duties and Responsibilities** **Assistant**: - Manage Executive Director, Business Lead IAI agenda. - Support Executive Director, Business Lead IAI during main events in Europe. - Organize...

  • Assistant & Project Coordinator

    vor 4 Wochen

    Morges, Waadt, Schweiz Incyte Vollzeit

    OverviewAs a key team member at Incyte, the successful candidate will provide high-level administrative support to the Executive Director, Business Lead IAI, Region Europe. This role is responsible for managing the Executive Director's agenda, organizing business travel, and coordinating projects across various teams.Duties and ResponsibilitiesManage the...

  • Senior Administrative Coordinator

    vor 2 Wochen

    Morges, Waadt, Schweiz Incyte Vollzeit

    Job Title: Senior Administrative CoordinatorAbout the Role:We are seeking an experienced Senior Administrative Coordinator to support our Executive Director, Business Lead IAI in Europe. This is a temporary contract position that requires strong organizational and communication skills.Duties and Responsibilities:As a Senior Administrative Coordinator, you...

  • Ex. Director, Global Supply Chain Security and

    vor 6 Monaten

    Morges, Schweiz Incyte Corporation Vollzeit

    SUMMARY The Executive Director is responsible for the overall supervision of Incyte supply chain security and anti-counterfeiting program, applicable to all commercial products (large and small molecules one). The incumbent will oversee, manage and coordinate internal and external activities; communicate and work with several partners and functions;...

  • Ex. Director, Global Supply Chain Security and

    vor 6 Monaten

    Morges, Schweiz Incyte Corporation Vollzeit

    Overview: SUMMARY The Senior Director is responsible for the overall supervision of Incyte supply chain security and anti-counterfeiting program, applicable to all commercial products (large and small molecules one). The incumbent will oversee, manage and coordinate internal and external activities; communicate and work with several partners and...

  • Director, Clinical Research Scientist

    vor 6 Monaten

    Morges, Schweiz Incyte Corporation Vollzeit

    Overview: Job Summary (Primary function) The Dir, Clinical Research Scientist is responsible for working with the physicians within Clinical to provide clinical research support for programs as assigned by phase or therapeutic area. Essential Functions of the Job (Key responsibilities) - Development of protocols for clinical studies. - Preparation of...

  • Director, Clinical Research Scientist

    vor 6 Monaten

    Morges, Schweiz Incyte Corporation Vollzeit

    Job Summary (Primary function) The Dir, Clinical Research Scientist is responsible for working with the physicians within Clinical to provide clinical research support for programs as assigned by phase or therapeutic area. Essential Functions of the Job (Key responsibilities) - Development of protocols for clinical studies. - Preparation of clinical...

  • Assistant & Project Coordinator

    vor 6 Monaten

    Morges, Schweiz Incyte Vollzeit

    Overview Titl Assistant & Project Coordinator (Temporary contract) Summary Primary support to Executive Director, Business Lead IAI, Region Europe Duties and Responsibilities Assistant: Manage Executive Director, Business Lead IAI agenda. Support Executive Director, Business Lead IAI during main events in Europe. Organize business travel...

  • International Trade Compliance Coordinator

    vor 3 Monaten

    Morges, Schweiz Accuray Vollzeit

    Give hope. Give health. Make your mark in the fight against cancer. At Accuray, we make a direct and powerful impact on the lives of cancer patients every day — helping them live longer, better lives. But our commitment to innovation offers a truly unique opportunity: the chance to change the fight against cancer — helping to develop, introduce and...

  • Director Offer Management Emea

    vor 5 Monaten

    Morges, Schweiz Eaton Vollzeit

    **What you’ll do**: Eaton is looking for a leading digital and systems thinker, with a proved record of execution within the business-to-business environment, and able to operate within a matrixed environment. As our growth objectives are aggressive, this role will need to act with high energy and agility. As part of our Eaton’s energy transition...

  • International Trade Compliance Coordinator

    vor 2 Monaten

    Morges, Schweiz Accuray Vollzeit

    Give hope. Give health. Make your mark in the fight against cancer. At Accuray, we make a direct and powerful impact on the lives of cancer patients every day — helping them live longer, better lives. But our commitment to innovation offers a truly unique opportunity: the chance to change the fight against cancer — helping to develop, introduce and...