Customer Technical Architect Digital
vor 9 Stunden
Our Purpose
We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a
culture of inclusion
for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team - one that makes better decisions, drives innovation and delivers better business results.
Job Title
Customer Technical Architect Digital - Products & Solutions
Overview
The Central Europe Customer Solutions Centre (CSC) enables Mastercard to develop solutions & bundles for prioritised Customer segments.
It is the housing for all Mastercard capabilities in Central Europe, and it aims to drive Mastercard growth and revenue by creating and selling compelling data-driven, scalable needs-based solutions to new and existing Customers by tapping into Mastercard’s extensive toolbox of products and services offerings.
There are two main business functions within the Central Europe CSC, Products and Solutions and Customer Solutions Architects. Products and Solutions are responsible for in market Product strategy and expertise covering technical product features / capabilities. Customer Solutions Architects are responsible for Customer solutioning and combining products into holistic customer propositions.
As Customer Technical Architect, Digital Products & Solutions, you will be responsible for leading our acceptance partners’ enablement plan with focus on PSPs and Merchants and amongst other digital enablement solutions supporting them to design the integration of Mastercard’s current and future set of digital payment solutions currently ranging from wallet to credentials on file as well as guest checkout solutions, with a strong focus on User and Customer Experience. You will work with the sales, Regional Product and delivery teams to ensure the organization successfully executes on its enablement plan.
Role
As Customer Technical Architect, Digital Products & Solutions for PSPs and Merchants within Central Europe, you will be responsible for:
- Lead pre-scoping, pre-sales technical discovery and mapping to client environment
- Map technical specifications of the proposed solution to the client architecture
- Collaborate with the appropriate client teams to develop integration methodology of the new solution in the client environment
- Lead the technical solution discovery and workshops with the customers to design best in class consumer experiences
- Provide specialist support to the sales teams in pre and after sale partner meetings with detailed technical understanding of product features to identify and implement solutions (in partnership with both Regional Product Enablement Manager and the regional product manager in the European Product Management team)
- Ability to communicate situationally with technically literate and non-literate stakeholders to build and implement new features as required
- Regularly interact with regional product enablement team and technical teams to develop and maintain an expert level understanding of the products
- Provides input to the product/solution groups and technology leads to enhance their product/solution and platforms to meet the needs of customers in the market
- Advise and help preventing well known technical issue
**Required Skills**:
- Technical product enablement skills including customer facing experience
- 5+ years of experience working as solution architect or product manager
- Payment Industry experience (mainly card not present)
- market experience in a PSP or Merchant would be desirable
- Experience supporting teams integrating API or similar web-based technologies into existing systems. High attention to details, adaptable, executes with a sense of urgency and strong planning and organizational skills
- Excellent verbal and written communication skills; able to explain technical topics in simple terms; able to think quickly and react to client-impacting situations
- Self-motivated, entrepreneurial, and able to complete tasks with limited direction
- Familiarity with a range of web-based front-end technologies: JavaScript, PHP, ASP,.Net, Java, XML / HTML, SQL and how their ecosystem works
- Ability to travel
- Language: English is required
COVID-19 Considerations
Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
- Abide by Mastercard’s security policies and
-
Mtc Technical Architect
vor 6 Monaten
Zurich, Schweiz Microsoft VollzeitOur network of global Microsoft Technology Centers (MTC) are premium customer-facing facilities built to help enterprise customers solve their business challenges through innovative cross-workload solutions. We accelerate our customers’ digital transformation by capitalizing on the changing needs of our customers and the new business opportunities of...
-
Venture Architect
vor 1 Woche
Zurich, Schweiz Valora Digital Vollzeit**Place of work**: Zürich Valora Digital is the tech unit of Valora. We are a team of developers, product designers, growth marketers and product managers that tackle projects that delight customers, improve processes and keep the company ready for the future of retail. We call ourselves builders & doers instead of thinkers & talkers, because we pride...
-
Salesforce Technical Architect
vor 7 Monaten
Zurich, Schweiz Kreis 1 Consulting VollzeitKreis 1 ist eine kleine familiäre Beratung im Herzen von Zürich. Wir gründeten die Firma 2018, weil wir daran glauben, dass Digitalprojekte heute primär als Strategie - und Organisationsprojekte gedacht werden sollten. Als interdisziplinäres Team von Philosophen, Psychologen und Wirtschaftswissenschaftlern arbeiten wir gemeinsam mit unseren Kunden an...
-
Solution Architect
vor 1 Woche
Zurich, Schweiz Atos VollzeitAtos ist ein weltweit führender Anbieter für die digitale Transformation mit 110.000 Mitarbeitern in 73 Ländern und einem Jahresumsatz von 11 Milliarden Euro. Als europäischer Marktführer für Cloud, Cybersecurity und High Performance Computing bietet die Atos Gruppe Unternehmen mit ihrer Digital Transformation Factory End-to-End-Lösungen für...
-
Technical Architect
vor 9 Stunden
Zurich, Schweiz Atos VollzeitAbout Atos Atos is a global leader in digital transformation with 107,000 employees and annual revenue of over € 11 billion. European number one in cybersecurity, cloud and high performance computing, the Group provides tailored end-to-end solutions for all industries in 71 countries. A pioneer in decarbonization services and products, Atos is committed...
-
Technology Architect
vor 2 Wochen
Zurich, Schweiz Microsoft VollzeitAs a Technical Architect in the Microsoft Technology Center, you will be working at the forefront of Microsoft innovation, helping customers create and implement a vision and strategy for their digital transformation. You will be an integral part of their transformation journey, challenging their ways of thinking and helping them realize and adopt the...
-
Solution Architect for Digital Operations
vor 10 Stunden
Zurich, Schweiz ABB Vollzeit**Solution Architect for Digital Operations**: **Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations....
-
Cloud Solution Architect
Vor 7 Tagen
Zurich, Schweiz Microsoft VollzeitWith over 17,000 employees worldwide, the Microsoft Customer Success Unit (CSU) organization is responsible for the strategy, design, and implementation of Microsoft’s end-to-end customer experience. Come join CSU and help us build a future where customers come to us not only because we provide industry-leading products and services, but also because we...
-
Technical Architect D365
vor 23 Stunden
Zurich, Schweiz KPMG-Switzerland Vollzeit**Join KPMG and become part of an international, successful team in a highly engaging culture that drives IT enabled Microsoft Solutions business transformation programs for our multinational clients and play a key role in a large-scale international client engagement.** Technical Architect D365 Your contribution to KPMG - Lead the technical design of...
-
Solution Architect
vor 7 Monaten
Zurich, Schweiz Siemens Digital Industries Software Vollzeit**Wir suchen nach Menschen, die mit uns die Digitalisierung von Morgen gestalten. Denn - Wir machen digital.** Wir sind Siemens Digital Industries Software. Wir sind kein Industrieunternehmen. Wir sind ein wachsendes Softwareunternehmen, das unseren Kund*innen schon heute die Technologien und Innovationen von morgen bietet. Mit den Chancen eines...
-
Technical Architect D365
vor 10 Stunden
Zurich, Schweiz KPMG Vollzeit**Technical Architect D365**: - Join KPMG and become part of an international, successful team in a highly engaging culture that drives IT enabled Microsoft Solutions business transformation programs for our multinational clients and play a key role in a large-scale international client engagement.- Zurich - Upon Agreement - 80 % - 100 % **Your...
-
Servicenow Architect
vor 9 Monaten
Zurich, Schweiz GSI Consultants Vollzeit**Responsibilities** - Provide and deliver solutions regarding ServiceNow´s Governance, Risk and Control, IT Service Management, Financial Services Operations and Customer Service Management - Design and implement custom solutions and assess the current architecture - Configure workflows and business rules - Troubleshoot issues as they arise - Advisee on...
-
Client Experience Architect
vor 1 Woche
Zurich, Schweiz Digital Asset Vollzeit**About Digital Asset** Digital Asset is a global company with offices in New York, London, Budapest, Zurich, Hong Kong, and Sydney. As we grow our team, we will maintain the dynamic, collaborative and pragmatic way of working that has grounded our efforts from the beginning. If you seek to develop solutions others have yet to contemplate, this opportunity...
-
Ict Architect
Vor 6 Tagen
Zurich, Schweiz Viseca Card Services VollzeitWould you like to be a pioneer in digital transformation? Are you passionate about innovative payment products? To strengthen our Enterprise Architecture & IT Solution Design team, based in Zurich-Oerlikon and Bedano near Lugano, we are looking for a highly qualified and motivated personality - to start immediately or as agreed. **Responsibilities**: - As...
-
Cloud Solution Architect
vor 1 Woche
Zurich, Schweiz Microsoft VollzeitWith over 17,000 employees worldwide, the Microsoft Customer Experience & Success (CE&S) organization is responsible for the strategy, design, and implementation of Microsoft’s end-to-end customer experience. Come join CE&S and help us build a future where customers come to us not only because we provide industry-leading products and services, but also...
-
Technical Project Manager Digital
Vor 2 Tagen
Zurich, Schweiz Sika Corporation Vollzeit**Our Company & Sika’s IT Organization** Sika Informationssysteme AG (SIS) operates Sika’s global modern IT platforms allowing our approx. 27’500 internal users to carry out their business processes efficiently. As a competent partner SIS supports the business (global, regional, local) and the local IT organizations to develop the next generation of...
-
Solution Architect
vor 3 Monaten
Zurich, Schweiz ROCKEN VollzeitUnser Rocken Partner steht für das "digitale Jetzt". Sie zeigen den Kunden, was heute in der Digitalisierung möglich ist - von der Strategie bis zur handfesten Realisation. Das Leistungsspektrum umfasst die Bereiche Customer Experience (CX), Supply Chain Excellence, SAP Services, Digital Strategy sowie Financial Services Automation. Das Erfolgsrezept...
-
Customer Technical Advisor for Cloud Transformation
vor 7 Monaten
Zurich, Schweiz Kyndryl VollzeitWho We Are At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward - always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities. The...
-
Business Architect
Vor 2 Tagen
Zurich, Schweiz Oliver James Associates VollzeitBusiness Architect In this exciting role as a Business Architect, you are accountable to build and manage a holistic view of the business architecture of the Bank. You ensure that the business strategy is translated into concise business capabilities, business processes, roles, information assets and business architecture artefacts that enable the...
-
Technical Account Manager
vor 1 Woche
Zurich, Schweiz AWS EMEA SARL (Switzerland) VollzeitExperience in a similar role as a Technical Account Manager, Consultant, Solutions Architect, Platform Engineer, Systems Engineer, Cloud Architect etc. - Understand operational parameters and troubleshooting for a combination of the following: Compute, Storage, Networking, CDN, Databases, DevOps, Big Data and Analytics, Security, Applications Development -...
