Operations Associate

vor 7 Monaten


Zurich, Schweiz Batgroup Vollzeit

Here at Batmaid our objective is to become the global leader provider of the “well-being at home” with high-quality cleaning services. And with 150 employees and more than 4.000 Trusted Professional Cleaning Agents with headquarters based in Switzerland and expanding across Europe, we are making that a reality.

Batgroup was created in order to reinforce our primary mission: the fight against Black Market and making sure that the cleaning industry workers have the coverage and insurances that they should benefit from. Within the Batgroup we have a variety of identities that we provide, allowing a large assortment of services from booking a cleaning through Batmaid, to hiring their house cleaning employee through Batsoft.

**Your mission**

This role is part of the Regional Operations Team for Zürich in Batmaid Switzerland, that is responsible for ensuring the successful execution of cleaning services, coordinating between our Batmaid cleaners and our customer base.

**Responsibilities**
- Onboarding new customer and managing existing ones
- Amend cleaning schedules according to customer and agent needs
- Ensuring correct information is captured in the Batmaid Platform to enable the successful planning, execution and billing of cleaning services
- Process damages and cleaning quality issues
- Help agents onboard and follow new agents during their initial time at Batmaid
- Provide answers to level-one admin questions regarding payroll and contracts
- Coaching our cleaners based on feedback from our customers, to ensure the continued quality of service.

**Requirements**:

- Fluent in German and English is a must, French and any other language is a plus.
- Faculty to handle complaints and be solution-oriented.
- Excellent communication and telephone etiquette skills.
- Ability to perform with attention to detail, speed, and accuracy.
- Proactivity and ability to work with mínimal supervision. Hard-worker, self-starter with roll-up-your sleeves attitude.
- Social, friendly, and motivated attitude
- Fast learner and ability to multitas
- Hands-on personality and the ability to work in a fast-paced environment.

**Additional information**:
What does it mean to work at Batmaid?

You’ll be working for the cleaning industry and fighting the Black Market on as many fronts as possible. All of that, whilst being part of a dynamic workplace and working with international team members, the kind of place where you have room to make a difference and be creative.



  • Zurich, Schweiz Smood Vollzeit

    Smood ist der führende Lieferdienst für "last-mile delivery" in der Schweiz. Unser Ziel ist es, das Leben der Menschen zu verbessern, und zwar in allem, was wir tun. Smood ist ein Food-Tech-Unternehmen, das Schweizer Verbraucher mit mehr als 2.000 Restaurants und 80 Migros-Filialen verbindet, und wir sind ständig auf der Suche nach zusätzlichen...


  • Zurich, Schweiz Lime Vollzeit

    We are looking for a data-driven, hands-on, entrepreneurial-minded individual to join our Zurich Operations team. As an Operations Associate, you will enhance our fleet, coordinate our teams in the warehouse and in the field, and be the local eyes and ears on the ground to understand the local needs of our riders. You will tackle challenges along our...


  • Zurich, Schweiz Scandit Vollzeit

    **Associate Director, Revenue Operations** Scandit AG Location: Zurich / Switzerland **Summary**: As Associate Director, Revenue Operations you will be part of our growing Finance & Accounting team. You will lead in all aspects of our revenue operations from supporting and advising the business and management to revenue accounting and reconciliation,...


  • Zurich, Schweiz Emerald Group Vollzeit

    **Ref**: - ** Location**: Zurich - ** Category**: Actuarial - ** Type**: Permanent **Overview**: **Responsibilities**: - Agree and monitor deliverables and deadlines with internal and external partners - Prepare statements of account, collateral and other reports sent to ceding companies including consistency checks - Produce booking orders (via upload...


  • Zurich, Schweiz Oper Vollzeit

    Oper is the leading cloud-based digital mortgage software provider, revolutionizing the mortgage experience for borrowers, brokers, and lenders. Our cutting-edge SaaS platform operates across multiple European markets, promoting digital-first distribution and high-touch engagement with homebuyers, from initial contact to contract. Backed by top industry...


  • Zurich, Schweiz Proclinical Vollzeit

    Proclinical have partnered with a mid-sized Biotech who are recruiting for a Associate Director of Clinical Operations. They have had several successful product launches over last few years and are presently running multiple phase IV within highly multifaceted therapy areas. You will be responsible for leading several real world evidence trials on a global...


  • Zurich, Schweiz Pfizer Vollzeit

    Weltweit arbeiten die Mitarbeiter von Pfizer gemeinsam daran, die Gesundheit eines jeden Einzelnen überall zu verbessern. Während wir Arzneimittel und Medizin-Produkte entwickeln und unser Geschäft global ausweiten, halten wir jederzeit Ausschau nach neuen Talenten. Derzeit suchen wir Sie an unserem Standort in Zürich als: Business Operations Associate...


  • Zurich, Schweiz Robert Half Vollzeit

    **Vacancy**:Relationship Manager Associate - Commercial Banking (f/m/x)**: - We are looking for a **Relationship Manager Associate **for our client, an **International Bank **based in** Zürich**. For this position, the employee in question will work directly for our client. Despite the Covid-19 situation, our customer is currently looking for motivated...


  • Zurich, Schweiz NewRe Vollzeit

    Reinsurance Operations Associate/Manager (M/F/d) **Company** NewRe **Location** Zurich, Switzerland New Reinsurance Company Ltd. (NewRe) is a Swiss reinsurer founded in Zurich in 1926. In 1988, NewRe became part of Munich Re Group, one of the world's leading reinsurers. What makes NewRe special, is that it combines financial strength and ratings with...


  • Zurich, Schweiz Camper Vollzeit

    **About Us** We are a family-run business with more than 145 years of experience in footwear production and design. Throughout our history we have always been innovators, sustainably growing our business to create what we have today, including over 200 stores and presence in more than 100 countries. Our mission? Walking with purpose, delighting people with...

  • Sales Associate

    vor 1 Woche


    Zurich, Schweiz Fjällräven Vollzeit

    We now have opportunities for passionate, enthusiastic retail team players to join our Fjällräven Sales Associate team in the Zurich** **area! **ABOUT THE ROLE** As an on-the-ground ambassador in our retail store, you will promote our core values, including: - **Nature** - Our goal is to connect people to spend time in nature and to protect our planet's...

  • Sales Associate

    vor 2 Wochen


    Zurich, Schweiz Michael Kors Vollzeit

    **SALES ASSOCIATE** **Department**:Retail **Reporting to**:StoreManager Achieve sales goals and develop lasting client relationships. These initiatives are achieved by providing the highest level of customer service and complying with all company policies, procedures and directives. **Major Responsibilities include but are not limited to**: **Sales...

  • Quality Manager

    vor 1 Woche


    Zurich, Schweiz Hobson Prior Vollzeit

    Hobson Prior are currently seeking a Quality Manager (Operations) for a pharmaceutical corporation on a contract basis located in Zurich. Our client is focused on supplying life-changing treatments for various illnesses. Please note that to be considered for this role you must have the right to work in this location. **Key Responsibilities**: - For this...


  • Zurich, Schweiz Takeda Pharmaceutical Vollzeit

    Are you looking for a patient-focused, innovation-driven company that will inspire you and empower you to shine?Join us as a **Associate Director, Regulatory Publishing and Submission Management**. **Here, you will be a vital contributor to our inspiring, bold mission.** **OBJECTIVES/PURPOSE**:_ _ This key position is part of Global Regulatory Operation...


  • Zurich, Schweiz iptiQ Vollzeit

    **About Swiss Re** Swiss Re is one of the world’s leading providers of reinsurance, insurance and other forms of insurance-based risk transfer, working to make the world more resilient. We anticipate and manage a wide variety of risks, from natural catastrophes and climate change to cybercrime. Combining experience with creative thinking and cutting-edge...


  • Zurich, Schweiz LVMH Vollzeit

    **Poste** We are looking for a Stock Associate talent with passion and drive for our boutique in Zurich, Bahnhofstraße. As a member of our team, you are responsible for excellent customer care and service quality according to our current standards. You are the ambassador of the Maison Christian Dior and make every customer feel welcomed and cherished on...

  • Big Data

    Vor 4 Tagen


    Zurich, Schweiz Metyis Vollzeit

    We are looking for an Associate for Big Data and Analytics. In this role, you will advise our clients during the conception, planning, and implementation of data analytics projects. You will work with the project team to provide our clients with the high quality and reliability we are known for. Associates enjoy a high level of responsibility in performing...


  • Zurich, Schweiz coni+partner AG Vollzeit

    Our client is the headquarters of a bank in Zurich. We are looking for an accounting specialist (m, f, d) as a Associate Regulatory Reporting - Bank Aufgaben Responsible for regulatory reporting requirements related to national and international transactions for HQ, subsidiaries and private and corporate clients / Responsible for managing day-to-day...


  • Zurich, Schweiz AmerisourceBergen Vollzeit

    **What you will be doing**: ZIEL DER STELLE: Bearbeitung und Abwicklung von zeitkritischen und temperatursensiblen Transporten zu Luft und Strasse VERANTWORTLICHKEITEN: Der Stelleninhaber ist verantwortlich für: Selbständige Abwicklung von Import - und Exportsendungen per Luftfracht und auf der Strasse, Sicherstellen einer termingerechten, EDV-gestützten...


  • Zurich, Schweiz Veeva Systems Vollzeit

    Veeva is a mission-driven organization that aspires to help our customers in Life Sciences and Regulated industries bring their products to market, faster. We are shaped by our values: Do the Right Thing, Customer Success, Employee Success, and Speed. Our teams develop transformative cloud software, services, consulting, and data to make our customers more...