Team Leader Logistics, Luterbach

vor 1 Tag


Lengnau, Schweiz Thermo Fisher Scientific Vollzeit

**How do we make and impact?**

Unity(TM) Lab Services is a business segment that supports the Customer Channels Group, which provides critical outsourced on-site services at customer locations focused on improving supply chain and research operations efficiency and effectiveness.

The position is focused primarily on scientific support services within Unity Lab Services core offerings of: Stockroom and point-of-use inventory management, sourcing and order management, dock management and laboratory support services.

Location: Luterbach, Solothurn

How will you make an impact?

For one of our key customer, we are looking for an enthusiastic Team Leader. The Team Leader, Customer Site coordinates and runs the day to day service operations at the customer site, enabling the team to deliver consistently excellent service.

The Team Leader Customer Site is responsible in collaboration with a team of 2 Site Specialists, responsible for onsite customer services. (Vendor Managed Inventory). Together with your team you are working together with the Customer, with the goal to deliver excellent service.

What will you do
- Lead a team of on-site Site Specialists that work daily at our key customer site.
- Make on-site program replenishments and disbursements. Performs stockroom duties to include: receiving, put-away, stock rotation, cycle counts, and other functions according to customer requirements.
- Follows well defined Best Practices, SOP’s & work instructions. Take direction from Manager regarding daily duties.
- Works within computer systems to access and follow procedures as outlined by our written procedures
- Proactively communicates with supervisor any customer concerns and/or potential problems.
- Listens to customer concerns, optimally addresses issues with a goal of resolution within established dedication times
- Represents Thermo Fisher Scientific at all times throughout customer locations, professionally and positively.
- Ensure compliance with Health and Safety requirements (Thermo Fisher and Customer)
- May perform other responsibilities as assigned by management.

How will you get here
- Bachelor’s Degree with 1-2 relevant working experience OR Associate degree (BP, HFP)
- Strong analytical and critical thinking abilities to make timely decisions while functioning in a fast-paced changing work environment.
- Proficient verbal and written communication skills.
- Fluency in English required. German is a Plus.
- Skills in leading multiple concurrent issues and prioritizing staff workloads.
- Demonstrated ability to work with internal and external customers; strong social skills required.
- Overall understanding of service management, customer satisfaction.
- Detail oriented, problem solver, promotes team environment.
- Excellent computer/software skills. (Outlook, Excel, Word, PowerPoint).
- Self-motivated.

Working Conditions:

- Works primarily at customer locations, in office environment to include cubicles and/or in and around shipping/receiving docks, stock rooms, storage locations and laboratory environments
- May be required to work independently at customer location.
- Extensive walking may be required.
- Must be able to lift, push and pull 15kgs consistently; may be required to lift 20 kgs.
- May be able to use material handling equipment such as push carts and pallet jacket
- Depending on area of building, personal protective equipment may be worn to include lab coats, coveralls, hood, facemask, hairnets and/or safety gloves
- Some areas require steel toe shoes, bump hats and/or safety glasses

Our Offer:
You can expect a multifaceted job in a dynamic and international environment. An environment in which integrity, intensity, involvement and innovation are lived. A well-founded induction and task-specific training are a matter of course for us. You yourself settle your future in our company - make your contribution to our joint success

Watch as our colleagues explain 5 reasons to work with us. As one team of 100,000+ colleagues, we share a common set of values - Integrity, Intensity, Innovation and Involvement - working together to accelerate research, solve complex scientific challenges, drive technological innovation and support patients in need. #StartYourStory at Thermo Fisher Scientific, where diverse experiences, backgrounds and perspectives are valued.



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