Technical-customer Consultant

vor 20 Stunden

Bern, Schweiz Experis Vollzeit

**Technical Customer Consultant**

**C**andidates from EU who would like to relocate to Switzerland are welcomed**

**Contact**:Francesca De Chirico

**Start Date: ASAP**

**Duration**:18+** months**

**Location**:Bern - home office by arrangement (introductory phase 3-4 weeks on site, then flexible plus fixed team days in the office)**

**Workload percentage**:80-100%**

**About the team**:
**Key Responsibilities**:

- Assisting the Project Controls department to define all project documents.
- Receive, record, triage and resolve customer inquiries in the banking area (banking, IT support).
- Each contact is recorded in the ticketing system (CRM), documented, closed or forwarded to the specialists where necessary.

**Your Skills**:

- 2+ years of experience in contact center environment
- 2+ years IT support experience
- German language is a must
- Pleasure in dealing with people
- Helpful, friendly, stress resistant

**Skills nice to have**:

- Diploma CompTIA A+ advantageous
- 10 finger system

Don't hesitate and send us your CV and testimonials today through the link in the advert.

Interested in this opportunity? Kindly send us your CV today through the link in the advert. However, should you have any questions please contact **Francesca De Chirico **on **+41 (0) 44 2299925**.

Even though this position may not be the perfect fit for you, please reach out to us, as we have hundreds of open positions at Experis IT across Switzerland.

Linkedin: Francesca De Chirico

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