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Architecture & Technology Director

vor 2 Monaten

Geneve, Schweiz Orange Vollzeit

Trusted technology advisor and global lead architect of the Account Team assigned to the customer.
- Leadership and resource management of the architecture and design teams assigned on a major customer or program (Architecture & Technology Office).
- Owner of the governance process on technology and service architecture.
- Orange representative in the joint customer technology board.
- Approver of new services development and impact assessment to existing architecture.
- Accountable for complex technical change management validation.
- Key contributor to the service innovation governance.
- Contributes to the effort of business innovation driven by the solution partner.
- Optimize and shapes the Technology environment jointly with the customer in line with his business requirements, while preserving Orange business objectives (revenue, margins, customer satisfaction, ).
- Accountability and organization of information security on Orange delivered services (e.g. governance, compliance, security policy, risk management).
- Accountable to ensure that programs implement the agreed architecture, technology and designs.
- Accountability and organization of architecture and technology standard, design rules and policies during the whole lifecycle of the contract, including the Transition & Transformation phases.
- Accountability and organization of design documentation (repository, architecture and low-level design templates, naming conventions,).
- Accountable to ensure a global coherence among the different customer service blocks (data, security, voice, video, datacenter, etc).
- The Architecture and Technology Director contributes to the CBU P&L objectives within her/his domain of accountability. Sign-off any new technical solution.

**about you**:

- Minimum of 10 years related work experience in customer facing organizations within the telecom or IT industry (channels, local representations working directly with customer IT management)
- University degree in Communications systems/or Computer Science or equivalent.
- Strong technical skills around telecommunications/IT solutions and services.
- Proven track record in driving and positioning a global technical strategy to customers’ needs
- Understand market trends, technical and business issues associated with the communication industry.
- Excellent business and commercial understanding.
- Demonstrated leadership and matrix team management capabilities in a multi-national environment.
- Ability to handle complex situations ( internal and customer facing).
- Effective customer senior management communication.
- P&L management capabilities.
- Fluent in English.
- Program and/or project management skills is a plus. An in-depth understanding of the portfolio of products supported by Orange Business Services is a plus.

**additional information**:
The Architecture and Technology Director has the overall accountability for the customer technical architecture of all services delivered by Orange. She/he is leading the Orange post-sales architecture and design team assigned to a major customer during the entire lifecycle of the contract. She/he is also managing the organic growth requests through a special pre-Sales governance. This includes the accountability for ensuring that the technical solutions proposed are implementable and operable by Orange.

The Architecture and Technology Director builds a trusted relationship with the customer and supports the Contract Business Unit Head (CBU Head) in delivering the solution. She/he is a full member of the core Contract Business Unit management team.

The Architecture and Technology Director signs-off any new technical solution proposed during the lifecycle of the contract and is looking at the consulting Profit & Lost.

**contract**:
Regular

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