Customer Success Manager

vor 3 Wochen


Schweiz KLARA Business AG Vollzeit

Du suchst eine neue Herausforderung im sehr trendigen Bereich der Digitalisierung, die du von deinem **Homeoffice** aus wahrnehmen kannst und dadurch deine **Work-Life-Balance** in Einklang steht? Wenn du es aber auch schätzen solltest, dass du dich ab und zu und wann immer ihr es für nötig haltet mit dem Team physisch treffen kannst, dannlet’s talk

**Deine Aufgaben**

Kunden begeistern ist deine Leidenschaft In dieser verkaufsorientierten Rolle nimmst du eine Schlüsselrolle ein, damit unsere Kunden (noch) erfolgreicher mit den KLARA Angeboten werden.
- Die **aktive Betreuung und Weiterentwicklung **von unseren KMU-Kunden aus der ganzen Schweiz gehört zu deinen Hauptaufgaben
- Du **richtest die KLARA Buchhaltung zusammen mit den Kunden ein** und gibst ihnen Tipps, wie sie das **bestmögliche aus den KLARA Angeboten herausholen** können
- Du verstehst die Bedürfnisse der Kunden, **zeigst Lösungswege** auf und stellst sicher, dass die Kunden begeistert sind
- Dank deinen Verkaufskompetenzen kannst du mit **Cross-/Upselling Massnahmen** die Kunden erfolgreich von weiteren KLARA Angeboten überzeugen

**Dein Profil**:

- Du kennst dich mit Buchhaltungs-Lösungen aus; Erfahrungen aus der Treuhandbranche sind von Vorteil
- Du bewegst dich in einem digitalen Umfeld mühelos und verfügst über ein gutes technisches Verständnis
- Du verfügst über eine hohe Verkaufs-/Beratungskompetenz und verstehst es, Anforderungen in Lösungen zu übersetzen
- Du hast ausgezeichnete Kommunikations
- und Präsentationskenntnisse in Deutsch; weitere Landessprachen von Vorteil
- Du hast einen leistungsorientierten Charakter mit hoher Eigeninitiative und hoher Handlungskompetenz
- Die Arbeit im Team bereitet dir Spass und du unterstützt deine Kolleginnen und Kollegen gerne

**Deine Perspektiven**:

- Eine spannende Herausforderung in einem stark wachsenden Umfeld (Digitalisierung)
- Viele Lern
- und Entwicklungsmöglichkeiten
- Homeoffice
- Die Unterstützung von einem kollegialen und eingeschworenen KLARA Team
- Attraktive Anstellungsbedingungen
- Und viel Spass bei der Arbeit

Bei Fragen steht dir Frau Manuela Unger, Head of Human Resources, gerne zur Verfügung.

**KLARA**:
KLARA widmet sich mit Leidenschaft der Vereinfachung des Lebens. Wir entwickeln und vertreiben zwei Produkte, die genau dies erreichen: KLARA.ch für die Administration von Klein
- und Mittelunternehmen sowie ePost, den digitalen Briefkasten der Schweiz, für Privat
- und Geschäftskunden.

KLARA ist als der digitale Assistent für KMU konzipiert und bietet umfassende Unterstützung in sämtlichen Belangen der Administration, von der Erstellung von Angeboten über die Buchführung bis hin zur revisionssicheren Archivierung.

Durch ePost haben Privatpersonen und KMUs die Freiheit, Briefe, Dokumente und Rechnungen unabhängig von Zeit und Ort zu empfangen, zu lesen, zu beantworten oder nahtlos in interne Arbeitsprozesse wie ERP-Systeme zu integrieren.

KLARA gehört zu den Kommunikations-Services der Schweizerischen Post. Unser Ziel ist es, die treibende Kraft für eine digitale und vernetzte Schweiz zu sein. Gegründet im Jahr 2016, beschäftigt KLARA derzeit rund 110 engagierte Mitarbeiterinnen und Mitarbeiter. Inzwischen vertrauen über 50'000 KMU und über 100’000 Privatpersonen auf unsere innovativen Dienstleistungen.

**KLARA Business AG**
Schlössli Schönegg
Wilhelmshöhe 1
6003 Luzern
Telefon +41 41 249 25 70



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