Aktuelle Jobs im Zusammenhang mit Service Desk Agent - Lugano - Forfirm

  • Customer Service Agent

    Vor 7 Tagen

    Lugano, Schweiz LWP Ledermann, Wieting & Partners Vollzeit

    **Il nostro cliente con sede nel Luganese ci ha incaricati di selezionare la seguente figura professionale**: **Customer Service Agent** **Requisiti**: - Ottima conoscenza della lingua Tedesca è INDISPENSABILE - Esperienza maturata nel medesimo ruolo di almeno 5-7 anni - Ottima conoscenza delle altre lingue nazionali - Ottime capacità di problem...

  • Customer Service Agent

    vor 22 Stunden

    Lugano, Schweiz LWP Ledermann, Wieting & Partners Vollzeit

    **Il nostro cliente con sede nel Luganese ci ha incaricati di selezionare la seguente figura professionale**: **Customer Service Agent** **Requisiti**: - Ottima conoscenza della lingua Tedesca è INDISPENSABILE - Esperienza maturata nel medesimo ruolo di almeno 5-7 anni - Ottima conoscenza delle altre lingue nazionali - Ottime capacità di problem...

  • Customer Sales Representative 100%

    vor 1 Woche

    Lugano, Schweiz AMAG Group Vollzeit

    **Customer Sales Representative 100%**: Lugano Tempo pieno - Europcar AMAG Services SA opera nel campo del noleggio auto. Conosciuti per il nostro servizio professionale a livello internazionale cerchiamo per la nostra sede di Lugano un nuovo collaboratore: **Customer Sales Representative 100%** **(Front Desk Agent)**: **Richiediamo**: - Ottime conoscenze...

  • Direct Sales Agent

    Vor 6 Tagen

    Lugano, Schweiz Zolliway Vollzeit

    We are seeking a **Direct Sales Agent **fo **r **our client based in the beautiful Lugano area. Location: Fairs, shopping center & traffic center in Switzerland Terms: Part time contract (40%) **TASKS AND RESPONSIBILITIES** - Direct Sale of related products at fairs and shopping center - Clarifying and analyzing customer needs to propose the most...

  • Customer Service Agent

    Vor 6 Tagen

    Lugano, Schweiz LWP Ledermann, Wieting & Partners Vollzeit

    **Il nostro cliente con sede nel Luganese ci ha incaricati di selezionare la seguente figura professionale**: **Customer Service ( Temporaneo - Fisso)** **Requisiti**: - Ottima conoscenza della lingua Tedesca è INDISPENSABILE - Esperienza maturata nel medesimo ruolo di almeno 5-7 anni - Ottima conoscenza delle altre lingue nazionali - Ottime capacità di...

  • Customer Service Agent

    Vor 5 Tagen

    Lugano, Schweiz LWP Ledermann, Wieting & Partners Vollzeit

    **Per nostro cliente con sede nel Luganese ci ha incaricati di selezionare la seguente figura professionale**: **Customer Service (No vendita)** **Requisiti**: - Ottima conoscenza della lingua Tedesca - Esperienza maturata nel medesimo ruolo di almeno 4-5 anni - Ottime capacità di problem solving - Eccellenti capacità di comunicazione - Buon utilizzo di...

  • Customer Service Agent

    vor 1 Woche

    Lugano, Schweiz LWP Ledermann, Wieting & Partners Vollzeit

    **Per nostro cliente con sede nel Luganese ci ha incaricati di selezionare la seguente figura professionale**: **Customer Service** **Requisiti**: - Ottima conoscenza della lingua Inglese - Esperienza maturata nel medesimo ruolo di almeno 5-7 anni - Ottime capacità di problem solving - Eccellenti capacità di comunicazione - Buon utilizzo di...

  • Customer Service Agent

    vor 1 Woche

    Lugano, Schweiz LWP Ledermann, Wieting & Partners Vollzeit

    **Per nostro cliente con sede nel Luganese, ci ha incaricati di selezionare la seguente figura professionale**: **Customer Service - Francese Ottimo** **Requisiti**: - Ottima conoscenza della lingua Francese - Esperienza maturata nel medesimo ruolo di almeno 4-5 anni - La conoscenza dell'inglese e tedesco, costituiscono titolo preferenziale - Ottime...

  • Operations Manager

    Vor 6 Tagen

    Lugano, Schweiz Batgroup Vollzeit

    **Description**: Are you passionate about driving growth, building and maintaining foundational relationships with customers, and working hands-on in a fast-paced startup? We’re looking for a dynamic, ambitious **Operations Manager** to join our team in Lugano. This is your chance to dive into the heart of a company that’s not only scaling rapidly but...

  • Back Office Manager:in

    vor 2 Wochen

    Lugano, Schweiz Albedis Vollzeit

    **EINFÜHRUNG**: Our Client, Ashenden Finance is a well known and recognized financial boutique providing a full range of equity and fixed income brokerage services with almost a 30 year history. **AUFGABENBESCHREIBUNG**: Trade Processing: Checking that trades input by traders are correctly processed, sending trade confirmations to counterparties,...

  • Operations Intern

    Vor 5 Tagen

    Lugano, Schweiz Batgroup Vollzeit

    Are you passionate about driving growth, building and maintaining foundational relationships with customers, and working hands-on in a fast-paced startup? We’re looking for a dynamic, ambitious intern to join our team in Lugano. This is your chance to dive into the heart of a company that’s not only scaling rapidly but also tackling the Black Market and...

  • Lug Gm

    Vor 6 Tagen

    Lugano, Schweiz EFG International Vollzeit

    **Main Activities** - Act as member of the Fixed Income Sales and Execution Team - Interact with our Trading Desk in order to make the whole desk profitable and reliable by respecting of our Best Execution policy - Provide high quality execution service and information to CRO/CSO about fixed income products and upcoming new issues - Share with the team...

  • Kaufmännisches Praktikum Für Ein Jahr

    vor 2 Wochen

    Lugano, Schweiz SRG SSR Vollzeit

    Der Bereich Immobilien verwaltet das gesamte Immobilienportfolio der SRG: kund:innenenorientiert, kostenbewusst und pragmatisch. **Das ist dein Beitrag**: Im Team Service Desk & Empfang GD suchen wir ab 1. August 2025 für unsere Visitenkarte innerhalb Immobilien eine Person für ein Jahr. - Du bist die erste Anlaufstelle für unsere Gäste und empfängst...

  • Operatore Macchina

    Vor 7 Tagen

    Lugano, Schweiz Experis Vollzeit

    Experis è un provider IT a 360°, in grado di fornire alle aziende servizi altamente tecnologici integrati tra loro: - Consulenza e soluzioni IT - Recruiting di professionisti qualificati in ambito ICT, con assunzione diretta e formazione specializzante in ambito IT ed engineering, grazie ad Experis Academy Per conto di un nostro importante cliente...

  • Junior Front Office Engl+ de

    vor 2 Wochen

    Lugano, Schweiz inlingua Lugano Vollzeit

    For our **inlingua** School in Lugano we are now looking for the following profile: **JUNIOR FRONT OFFICE ENGL+ DE / 60%** - Managing all Front Desk operations (greeting visitors, providing information by answering questions and requests) - Organizing and scheduling meetings and appointments between customers and internal staff - Organizing the weekly...

  • Collaboratore/-trice di Mensa

    vor 1 Woche

    Lugano, Schweiz Compass Group Vollzeit

    **Collaboratore/-trice di mensa (su chiamata)**: - Lugano- Nach Vereinbarung **Ihre Vorteile****: **Weiterentwicklung und Weiterbildung****: **Familie und Worklife-Balance****: **Gesundheit und Arbeitssicherheit****: **Finanzielles und Vergünstigungen****: **Ihr Verantwortungsbereich****: - Accoglienza degli ospiti - Servizio dei pasti - Preparazione del...

  • Back Office Administrator

    Vor 6 Tagen

    Lugano, Schweiz KPMG Vollzeit

    **Back Office Administrator - Audit Corporates**: - Are you a proactive, dedicated and service-oriented individual who enjoys being part of a small Back Office team? Would you like to learn more about our client-related admin processes and support the engagement teams from behind the scenes? Then you've come to the right place! **Lugano** **As soon as...

  • Aiuto Cuoco Afc, 100%

    vor 2 Wochen

    Lugano, Schweiz Compass Group Vollzeit

    **Ihre Vorteile***: **Familie und Worklife-Balance***: - Familientaugliche und geregelte Arbeitszeiten* (Mo bis Fr, keine Wochenend - /Abendarbeit) - Teilzeitstellen sind bei uns auf allen Stufen möglich - 16 Wochen Mutterschaftsurlaub / 2 Wochen Vaterschaftsurlaub (überobligatorischer Entschädigungsgrad) - Zukauf von Ferienguthaben mit grosszügiger...

  • Aiuto Cuoco Afc, 80-100%

    Vor 5 Tagen

    Lugano, Schweiz Compass Group Vollzeit

    **Deine Vorteile***: **Familie und Worklife-Balance***: - Familientaugliche und geregelte Arbeitszeiten* (Mo bis Fr, keine Wochenend - /Abendarbeit) - Teilzeitstellen sind bei uns auf allen Stufen möglich - 16 Wochen Mutterschaftsurlaub / 2 Wochen Vaterschaftsurlaub (überobligatorischer Entschädigungsgrad) - Zukauf von Ferienguthaben mit grosszügiger...

  • Jewellery and Watch Consultant

    Vor 6 Tagen

    Lugano, Schweiz Gübelin AG Vollzeit

    **About Gübelin** The House of Gübelin is a Swiss, family-owned firm known for its exquisite high-end jewellery, gemstone expertise and as purveyors of some of today's most sought-after luxury watch brands. The company, which is deeply inspired by the internal and external beauty of gems and watches, serves an international clientele exclusively through...

Service Desk Agent

vor 1 Monat

Lugano, Schweiz Forfirm Vollzeit

**FORFIRM** is providing solutions to real business challenges for our clients through innovation and deep industry understanding. We pride ourselves on being a knowledge-based company, with no barriers or pre-built solutions - we listen to our clients and solve their unique problems.
- At
- **FORFIRM**, we are creating a culture where each person can define their own role parameters and speak their mind without any hesitation. We are a true meritocracy, where individual results define each person’s career path.
- We are looking for an experienced and motivated
- **Service Desk Agent** to join our lively international team and work on projects for Europe's leading brands
- First point of contact (SPoC) and offer our customers first-class 1st level support Client and mobile side
- Upon receipt of fault reports or service requests, they ensure their correct recording and prioritization in the ticket system and ensure the smooth transition from 2nd to 3rd level support (development)
- You carry out initial analyses of the incoming messages and ensure that they are documented in a comprehensible manner
- They recognize behavioral patterns from fault reports and are able to initiate and coordinate the corresponding procedure for their correction
- You ensure any escalations as part of the incident management process
- You support our customers on the phone with professional or technical questions about the practice software and the connected devices

**What we are looking for?**
- You have minimum 2 years of experience as service desk for large corporate
- You are an IT-savvy personality and have initial IT experience and knowledge of Windows and Linux operating systems
- You are an interested, reliable, and conscientious team player, with a high load limit
- Analytical thinking as well as independent and sustainable action are a matter of course for you
- You communicate fluently in Italian, German and English (spoken and written), French represents a plus.

**What We Offer?**
- Opportunity to work on international multi-disciplinary projects for leading brands from day one
- Highly meritocratic environment - points-based bonus and promotion system
- A focus on knowledge building with regular internal and external training opportunities
- Flexible working hours and smart-working environment
- Opportunities to travel and work abroad
- Supportive and dynamic team

**_
FORFIRM_**:

- is an equal opportunities employer that values diversity within the company. Qualified applicants will receive consideration for employment without discrimination about race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status._