Jewellery and Watch Consultant

vor 2 Monaten


Genf GE, Schweiz Gübelin AG Vollzeit

**Job Information**:
Department Name
- Boutique GenfIndustry
- Uhren
- & SchmuckbrancheCity
- GenèveState/Province
- Genève (fr)Country
- SwitzerlandZip/Postal Code
- 1204Would you like to start a new era with us and write a new story?

For the reopening of our brand new Gübelin Boutique at the rue du Rhône in Geneva, we are looking for an enthusiastic Jewellery and Watch Consultant to complete our team:

- Provision of optimal advice and support regarding our assortment and services to our national and international clientele
- Responsibility for the perfect customer service along the entire customer journey
- Build-up and maintaining of a personal network of loyal regular customers
- Acting as an ambassador for assigned jewellery/watch brands
- Recording and active usage of CRM data and system for customer acquisition and retention
- Reception of jewellery/watches for after-sales-service (“service-après-vente, SAV”)
- Acting as a point of contact for customer requests ensuring exceptional customer service
- Creation of sales/export documents, administrative tasks
- Continuous support of boutique management, incl. representing Gübelin at events

**Requirements**:

- Commercial apprenticeship or training as a sales advisor
- Several years of experience in retail in the luxury environment
- Industry-oriented (continuing) education/training and skills development in the jewellery/watchmaking sector
- Desirable: Experience in working with VICs
- Fluent communication skills (s/w) in French and English, Arabic desirable
- A well-groomed, personable and competent appearance
- Affinity for and confidence in handling IT/CRM systems

**Benefits**:

- Inspiring work environment and team spirit
- Support for individual training and development
- Attractive vacation entitlement and bridge days
- Interesting career opportunities
- Seniority bonuses

**HR Recruiter**:

- Annie Hofmann Phone +41 41 429 19 50

**About Gübelin**:

- The House of Gübelin is a Swiss family business known for its exquisite and high-quality jewelry, gemstone expertise and as a provider of some of the world's most coveted luxury watch brands. The inner and outer beauty of gemstones and watches is a key inspiration for the company, which serves an international clientele from its exclusive boutiques in prime locations in Switzerland and Hong Kong. Further information about the House of Gübelin as an employer can be found on our homepage.



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