Human Resources Manager

Vor 6 Tagen


Lugano, Schweiz Hotel Splendide Royal Vollzeit

Leitung (Finanzen / Personal / Verwaltung)

L'Hotel Splendide Royal, membro di Swiss Deluxe Hotels e The Leading Hotels of the World è alla ricerca di una/un **Responsabile delle Risrose Umane**

Il Responsabile delle Risorse Umane ha il compito di definire e implementare le politiche del personale in sintonia con le strategie della Direzione. Ha la responsabilità di assicurare una gestione delle Risorse Umane atta a fornire un servizio di qualità agli ospiti creando una sinergia con le esigenze di soddisfazione e sviluppo del personale.

Deve selezionare e arruolare per i diversi processi, risorse umane adeguate sia a livello di competenze, professionalità e sensibilizzazione, sia a livello di comportamenti organizzativi/team.

Dimostra sensibilizzazione ed offre assistenza agli impiegati in caso di necessità.

Definisce le politiche di assunzione, selezione e di inserimento/accoglimento del personale dei sistemi di valutazione, motivazione e fidelizzazione. Pianifica insieme alla direzione il budget del personale e si assicura che venga rispettato.

Elabora rapporti statistici sul rendimento del personale al fine di determinare la fluttuazione ed il rendimento di ogni collaboratore.

Elabora su base mensile i salari e le buste paga.

Verifica i piani di lavoro dei vari reparti e si assicura che i giorni di riposo e le vacanze siano rispettate, controlla i giorni di assenza per malattia/infortunio.

Elabora i profili del personale da assumere, precisando i requisiti da ricercare. Si occupa della selezione del personale, svolgendo attività di preselezione, interviste preliminari, colloqui di assunzione.

Supervisiona ed eroga ove possibile la formazione dei collaboratori.

Accoglie ed forma i neoassunti sulla politica dell’albergo e del reparto e le varie competenze richieste.

Si assicura che gli standard qualitativi LHW e SDH sono rispettati.

Si richiedono:

- Una buona conoscenza generale inerente il funzionamento delle organizzazioni aziendali
- Una buoan conoscenza del CO. del CCNL e delle varie leggi ed ordinanze che riguardano le Risorse Umane
- Una predisposizione alle cifre con attenzione all'elaborazione delle buste paga e oneri sociali
- Deve conoscere le problematiche relative all’incontro domanda-offerta e la psicologia
- Delle conoscenze e competenze specificheche comprendono teorie, metodi, tecniche e strumenti connesse al processo di selezione e valutazione del personale
- Delle competenze di comunicazione efficace, ascolto attivo, empatia, assertività, problem setting e solving
- Delle conoscenze e capacità d’uso a livello utente delle moderne tecnologie informatiche
- Delle buone conoscenze delle lingue nazionali oltre che all'inglese

Albergo di cinque stelle della Belle Epoque, inaugurato nel 1887 e situato lungo il Lago Ceresio. Ai propri ospiti offre un’atmosfera calda e familiare. Regala loro un’esperienza di soggiorno esclusiva ed elegante circondata da una vista ed un paesaggio incantevole. 93 camere, di cui tre Suite e quattro Junior Suite tutte arredate con grande attenzione ai dettagli, il Ristorante La Veranda, il Ristorante gastronomico I Due Sud, il Bar Belle Epoque, il Lounge Bar La Piazzetta, il Forziere del Vino e quattro sale Riunioni-Banchetti. Membro di The Leading Hotels of the World e di Swiss Deluxe Hotels. Certificato in ambito della Qualità QQQ dalla Federazione Svizzera del Turismo.



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