Consultant (11 Months

vor 3 Wochen

Schweiz UNICEF Vollzeit

**Job no**: 569465

**Contract type**: Consultant

**Duty Station**: Geneva

**Level**: Consultancy

**Location**: Switzerland

**Categories**: Communication, Partnerships, Fund Raising

UNICEF works in some of the world’s toughest places, to reach the world’s most disadvantaged children. To save their lives. To defend their rights. To help them fulfill their potential.

**Across** 190 countries and territories, we work for every child, everywhere, every day, to build a better world for everyone.

And we never give up.

**For every child, hope**

This consultancy is being established to support the Audience & Market Insights Unit with planning and delivering a multi-country Audience Segmentation program (its different components and associated research stages) for the benefit of PFP Individual Giving (IG).
- Specific research projects:
1. Support the project management and delivery of a multi-country Foundational Qualitative Research

2. Assist with the set-up, country coordination, project management and delivery of a multi-country Charity category definition and measurement Quantitative Research piece

3. Support the procurement, set-up, country coordination, project management, delivery and deployment of a multi-country Donor Segmentation

**How can you make a difference?**

**Scope of Work**:
Contribute to the project management of the set-up, delivery and deployment of a multi-country, multi-stage segmentation research programme in close collaboration with, among other stakeholders, HQ teams, Country teams and specialist market research agencies.

Foundational Qualitative Research
- Support the development and delivery of an internal communications plan that coordinates IG, Audience and Market Insights (AMI), country teams and the research agency.
- Coordinate project meetings to ensure delivery of project outputs by stakeholders.
- Monitor the launch, delivery and completion of the fieldwork against timings and scope.
- Coordinate the scheduling and delivery of final project outputs with HQ and country teams.
- Use monthly reporting to ensure all stakeholders are aware of progress, issues and risks.

Charity Category Definition and Measurement
- Liaise with the appointed research agency to set the project up.
- Organize and coordinate input from the countries.
- Monitor the launch and completion of the fieldwork against timings.
- Contribute to the initial analysis of collected data and implications.
- Organize and coordinate the presentation and communication of the findings to PFP teams and participating countries.

Donor Segmentation
- Support AMI to run an effective procurement process to appoint an agency or agencies to act as delivery partners for country segmentations.
- Organize and coordinate input from the countries and manage the ongoing coordination with countries that move to implement a donor segmentation.
- Support and coordinate the delivery of segmentation projects in up to 6 markets, ensuring lessons from the foundational qualitative research and category definition research are well used by markets, and monitoring is in place to ensure the appointed agency is providing a good service for markets.
- Support the development and delivery of an internal communications plan that coordinates IG, AMI, country teams and the research agency.
- Liaise with stakeholders to deliver status reporting, ensuring issues, risks and progress are clear and acted upon when relevant.

**Deliverables**
- Deliverable #1: Internal Communications Plan for all research initiatives - Q1 to Q4 (2024) - 15% of work assignment- Support the development of an internal communications plan for the project that meets the requirements of the AMI supervisor (first tranche).
- Support the delivery of the agreed plan, ensuring target stakeholders feel communications are clear and timely.
- Review the communications plan before the end of Q2 (second tranche), adapting the plan to improve outcomes for the second half of the year (second tranche).
- Deliver the agreed plan, ensuring target stakeholders feel communications are clear and timely.
- Deliverables #2: Foundational Qualitative Research - Q1 and Q2 (2024) - 20% of work assignment- Produce monthly communications within the project team and for markets to ensure project status is well understood and can be acted upon.
- Monitor the research agency's work to ensure scope is delivered and the planned outputs are on track for delivery within the approved scope, escalating to AMI supervisor if needed.
- Liaise with 7 participating countries to provide access to HQ support on insight, ensuring markets have access to project information in a timely manner, and are engaged in the project outcomes.
- Virtually attend up to 12 in-depth interviews per country for 4 “phase 2” participating countries, providing feedback to AMI on the progress of the research.
- Support AMI to provide project outputs in a form that best enables action at country level.

Deliverable #3: Cha

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