Director Employee Relations
Vor 4 Tagen
Edwards Lifesciences is the global leader in patient-focused medical innovations for structural heart disease, as well as critical care and surgical monitoring. Driven by a passion to help patients, the company collaborates with the world's leading clinicians and researchers to address unmet healthcare needs, working to improve patient outcomes and enhance lives. Headquartered in Irvine, California, Edwards Lifesciences has extensive operations in North America, Europe, Japan, Latin America and Asia and currently employs over 16,000 individuals worldwide.
For us, helping patients is not a slogan - it's our life's work. From developing devices that replace or repair a diseased heart valve to creating new technologies that monitor vital signs in the critical care setting, we focus on helping patients regain and improve the quality of their life.
Given that the Employee Relations function is new and in the process of being defined/built, this is a unique opportunity to have impact Initially, the Director, Employee Relations (ER) EMEA will be assisting in the development of the global philosophy, strategy, design and methodology to establish the Employee Relations Center of Expertise (COE) in partnership with key stakeholders.
This role will be called upon for its geographic ER expertise and knowledge to serve as a strategic and trusted partner. Investigations will not default to assigned geography to ensure neutrality. Investigations and projects assigned are expected to be global in scope and may cover multiple regions, business units and functions. This role will be responsible for resolving a range of global employee relations issues including providing advice and guidance on complex matters, conducting impartial investigations, resolving complaints and developing programs that foster positive employee relations.
Additionally, the Director, ER will lead or participate in confidential and impactful special projects for the organization.
Later when ER is more mature globally, the position will be responsible for building and executing an integrated employee relations strategy that is aligned with the Edwards Lifesciences’ cultural, strategic, current and anticipated business and talent needs. This role is responsible for defining the ER program requirements for the purpose of enhancing the employee experience and maintaining the business competitive advantage through leading practices.
**Responsibilities**:
Develop, plan and manage strategic employee relations projects (may include pilot programs, workforce reductions, mergers and acquisitions, etc.) and program activities with accountability for successful completion of all project deliverables including identifying gaps, recommending solutions while providing direction and guidance to project teams
Identify, create, lead and/or evaluate, the implementation of employee relations programs based on business needs, program requirements, global alignment, process improvement and/or course correction/course alignment opportunities. Lead risk identification, mitigation strategy development, alternative solutioning, and issue resolution in collaboration with cross functional and/or matrix teams
Define, create, and establish seamless stakeholder communications and experiences
Lead and conduct internal investigations outside of assigned geography/function on unique, complex and/or senior level employee or management allegations or incidents that could have significant impact to the company
Provide investigation outcomes and recommendations for corrective action in a timely manner and with appropriate documentation, if applicable, in partnership with ER colleagues with expertise in geography/function, internal/external legal counsel, HR Business Partners and business leaders
Evaluate risk associated with employee relations issues and advise on options
Collaborate with legal counsel to ensure that the regional HR Solutions ER group is trained and kept current on local laws/practices to ensure compliance
Develop content, analyze data and occasionally present, all interim and ad hoc reporting on investigations, metrics, and analytics
Interface and network with external experts to understand the market and emerging tools, trends, and opportunities.
Anticipate business impact and challenges to changes in employment related laws and practices in assigned geographies and recommends forward-looking process/practice changes.
Lead and participate in responses to local jurisdiction complaints (i.e. Labor Courts, Unions, Works Councils, Employment Tribunals)
**Basic Qualifications**:
Bachelor's Degree in Human Resources, Business, Management, Organization Development, or a related field
12+ years of relevant HR experience, including Employee Relations domain experience with demonstrated skills in fact-finding, analysis, storytelling, problem solving, independent thinking, having courageous conversations, and conflict resolution.
Professionally proficient English communi
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