Program Manager Switzerland
vor 2 Wochen
**Are you someone who thrives under pressure and enjoys an exciting and challenging work environment? If so, we have the opportunity for you**
**Program Manager Switzerland**
- 80-100 percent full-time, based in Switzerland_
In this role, you are responsible for managing all aspects of the assigned client portfolio of a local country account concerning client retention, contract negotiation, implementation, and business consolidation, sales of products and services. As the Program Manager, you will work on financials, business planning, and reviews.
**As a Program Manager Switzerland, you will**
- Achieve Service Level Agreement (SLA) and Key Performance Indicators (KPIs)
- Ensure billing is accurate, on time, and compliant with the client agreement
- Formulate and manage local business plans with clients
- Provide support to budgets and financials
- Oversee and collaborate in the implementation of new businesses
- Establish and maintain relationships with key customer decision-makers at all levels
- Determine Account Profitability
- Optimize revenues by employing Up-Selling and Cross-Selling
**About you**
- Previous travel industry experience in account management or as a travel consultant
- Experience in implementing and managing clients
- Knowledge of business travel management and travel industry technology
- Excellent & professional verbal and written communication skills in German & English, French is an asset
- Knowledge of travel industry systems (GDS/Amadeus, SAP, SalesForce) is desirable
**About us**
We’re a market leader in travel management: We help people and companies travel smart and achieve more, and our clients include some of the world’s best-known and most innovative business and consumer brands. We operate in more than 100 countries, and the majority of our 10,000+ people work virtually (because a 10-second commute usually makes awesome sense). We’re committed to sustainability and to driving success for our customers, our business and ourselves. Learn more about BCD Travel.
**Your life at BCD**
Working at BCD means connecting, collaborating and celebrating. You’ll be part of a virtual, dynamic and flexible work environment that fosters a good work-life balance so you can focus on what makes you happy. But don’t just take our word for it Hear why people join BCD and more about the great perks of Life at BCD.
**You’ll be offered**
- Flexible working hours and work-from-home or remote opportunities
- Opportunities to grow your skillset and career
- Generous vacation days so you can rest and recharge
- A compensation package that feels fair to you, including mental, physical, and financial wellbeing tools
- Travel industry professional perks and discounts
- An inclusive work environment where diversity is celebrated
***
- We’re dedicated to building a diverse, inclusive and authentic workplace. If you’re excited about a role, but your experience doesn’t align perfectly, we still encourage you to apply._
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