Cargo Agent Zrh
vor 2 Monaten
Emirates SkyCargo Switzerland is looking for an enthusiastic and customer focused individual to join our small team of professionals in Zurich as a Cargo Agent. The successful applicant will have the opportunity to develop their career in Air Cargo with Emirates, one of the world’s most respected and innovative airlines.
Established in 1985 as the airfreight division of Emirates, we are the largest international cargo airline in the world. We connect the world's supply chains through 300+ destinations across 80 countries in 6 continents through our hubs at Dubai International Airport (DXB) and Dubai World Central (DWC). The airline is an employee-focused company with a commitment to providing staff with excellent working conditions and competitive salaries. Switzerland is connected to the Emirates SkyCargo global network through double daily flights to Dubai from both Geneva and Zurich.
**Role Responsibilities**:
- Based at Zurich Airport, this challenging position combines Customer Service and Operational responsibilities.
- Process customer booking requests and offer best possible solution considering revenue, contribution and capacity opportunities or constraints.
- Monitor and oversee the service provided by our Ground Handling Agent to ensure it is in line with EK standards, including build instruction, maximization of available space, safety compliance and special handling requirements.
- Complete administrative duties as directed by the Cargo Supervisor, including data entry, statistics and reports
- Provide support in cargo commercial and operational activities as required.
**Experience, Qualifications and Competencies**:
- Completed commercial apprenticeship or equivalent level of education.
- Ability to communicate effectively in both written and spoken English and German.
- Applicants must be eligible to live and work in Switzerland.
- A valid Driving Licence is a requirement.
- Knowledge and experienced user of computerized reservations system advantageous.
- Willing and able to work shifts, including weekends.
- Understanding of dangerous goods and pharmaceutical shipping procedures would be welcomed.
- Proficient in MS Office.
- Customer Service oriented.
- Flexible, “can do” Team player.
- Highly numerate with a passion for optimisation and exceeding targets.
- Previous knowledge and experience within air cargo and/or airport operations segments with an airline, forwarder or handler is preferred but is not essential.
**To Apply**:
To express your interest in the above position please share your CV and letter of motivation through the link provided
**Closing Date: 8th May 2023**
**Job Types**: 100%, Permanent
Ability to commute/relocate:
- Zürich, ZH: Reliably commute or planning to relocate before starting work (required)
Application Deadline: 08/05/2023
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