Technical Support Engineer

vor 3 Wochen

Lucerne, Schweiz Pilatus Aircraft Ltd Vollzeit

Technical Support Engineer Fly with us into the future and become part of the team at one of the most innovative aircraft manufacturers in the world. CUSTOMER SUPPORT / SALES & MARKETING CUSTOMER SUPPORT Your place of work: Stans, Switzerland Your Tasks Processing technical enquiries in First-level Customer Support and creating solutions for customers, service centres and subsidiariesCoordinate technical investigations with Pilatus engineering departments and assist with changes to existing and new technical documentationWork in a 24/7 operation (early and late shifts only, as well as weekends and holidays)Identify product improvements and initiate potential modificationsWork on group or individual projectsOccasional traveling to provide on-site support to customers and service centres to resolve complex issues or give hands-on training With this you convince us Several years of experience in aircraft maintenance in either "Mechanical Systems and Structural Design" or "Avionics and Electrical Systems"EASA B1/B2 and/or FAA A&P licensed or equivalent level of training (e.g. military aviation maintenance qualified) preferably for the Pilatus PC-12 or PC-24 would be an advantageKnowledge of MS Office Tools, SAP and Troubleshooting tools i.e. Spotlight is an advantageVery good written and verbal skills in English are mandatory, German is an advantageHigh level of responsibility and structured approachGood team player and customer oriented personality What we offer A committed, international team and unique projects Flexible working hours and individual pension solutions Support for training and opportunities for personal and professional development Discounted meals in our staff restaurant and various discounts for employees Team events at which we celebrate our successes together Become part of the Pilatus family We want to address everyone with our job ad's and are committed to diversity in our company –

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